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Hostaway vs Innago Comparison (2026)
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Overview
Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.
Innago is a cloud and mobile-based rental property management software that helps manage daily operations of rentals such as maintenance, leasing, financial tracking and reporting, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
1.6K
5
4
3
2
1
1.4K
140
25
14
38
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this app4.9
536
5
4
3
2
1
478
47
8
1
2
- Value for money
- Ease of use
- Features
- Customer support
94%
would recommend this appPros
“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”
HH
Hans H.
Owner
“It helps prevent double bookings, keeps calendars updated automatically, and simplifies the entire management process.”
HH
Hans H.
Owner
“Unlike many other platforms that provide instant access, Hostaway requires you to move through several stages: an initial call with a sales representative, signing the paperwork, and then scheduling onboarding sessions. Because each step involves booking time with different teams, the full process took about two weeks.”
PS
Philip S.
Partner
Pros
“It advertises my vacancies with several other plaltforms, creates leases, notifies tenants of past due invoices, keeps up with my income and expenses.”
AH
Angela H.
Manager
“I like the expense tracking capabilities and the centralized nature of my rental property rent collection / maintenance / leases.”
Nicole T.
Owner of property
“The graphics that outline applicable information are helpful, and the reminders about timelines and dates, like lease expirations, are extremely useful.”
BM
Benjamin M.
Owner Operator
Cons
“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”
Robin S.
Owner
“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”
PH
Peter H.
Owner
“During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable.”
AH
Ashley H.
Property Manager
Cons
“Inability to upload expenses or create invoices from a file, i.e, I wish there was a way to upload multiple expenses from a simple text or csv file.”
NV
Nikhil V.
Owner, Property Manager
“Key provisions such as maintenance obligations, late payment penalties, renewal terms, and dispute resolution procedures are either missing or not sufficiently explained.”
XL
Xiang L.
property manager
“The first is session stability: I’ve noticed that the app occasionally logs me out unexpectedly, which interrupts the workflow when I’m switching between tasks or devices.”
KG
Kartikeya G.
Property Manager
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review3 days ago
Key features
- Total features136
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Availability Indicator
- Availability Management
- Background Screening
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Channel Analytics
- Channel Management
- Client Portal
- Collaboration Tools
- Commercial Leases
- Commercial Property Management
- Commission Management
- Committee Management
- Communication Management
- Contact Management
- Content Management
- Contract/License Management
- Credit Card Processing
- Credit Check
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Digital Signature
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Templates
- Employee Management
- Event Calendar
- Expense Tracking
- Extended Stay
- Faculty/Staff Management
- Fee Collection
- File Management
- File Sharing
- Financial Management
- Financial Reporting
- For Commercial Real Estate
- For Hospitality Industry
- For Property Managers
- For Self Storage Facilities
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- General Ledger
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Tracking
- Housekeeping Management
- Inbox Management
- Incentive Management
- Insurance Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Lease Origination
- Lease Tracking
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Marketing Management
- Member Database
- Mobile Access
- Mobile App
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Payments
- Opportunity Management
- Order Management
- Owner Portal
- Owner Statements
- Partner Management
- Partner Portal
- Payment Processing
- Payment Reminders
- Payment Tracking
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Portfolio Management
- Price/Margin Management
- Pricing Management
- Promotions Management
- Property Database
- Property Management
- Rate Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recurring/Subscription Billing
- Referral Management
- Reminders
- Rent Collection
- Rent Tracking
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Residential Leases
- Residential Properties
- Restriction Management
- Retail Leases
- Revenue Management
- Reviews Management
- Role-Based Permissions
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Short/Long Term Rental
- Single Property
- Spa/Activity Management
- Task Management
- Tax Management
- Template Management
- Tenant Management
- Tenant Portal
- Tenant Screening
- Tenant Tracking
- Third Party Booking
- Third-Party Integrations
- Transaction History
- Transaction Management
- Transaction Monitoring
- User Management
- Vacancy Management
- Web-based Deployment
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
- Total features95
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Availability Indicator
- Availability Management
- Background Screening
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Channel Analytics
- Channel Management
- Client Portal
- Collaboration Tools
- Commercial Leases
- Commercial Property Management
- Commission Management
- Committee Management
- Communication Management
- Contact Management
- Content Management
- Contract/License Management
- Credit Card Processing
- Credit Check
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Digital Signature
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Templates
- Employee Management
- Event Calendar
- Expense Tracking
- Extended Stay
- Faculty/Staff Management
- Fee Collection
- File Management
- File Sharing
- Financial Management
- Financial Reporting
- For Commercial Real Estate
- For Hospitality Industry
- For Property Managers
- For Self Storage Facilities
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- General Ledger
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Tracking
- Housekeeping Management
- Inbox Management
- Incentive Management
- Insurance Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Lease Origination
- Lease Tracking
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Marketing Management
- Member Database
- Mobile Access
- Mobile App
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Payments
- Opportunity Management
- Order Management
- Owner Portal
- Owner Statements
- Partner Management
- Partner Portal
- Payment Processing
- Payment Reminders
- Payment Tracking
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Portfolio Management
- Price/Margin Management
- Pricing Management
- Promotions Management
- Property Database
- Property Management
- Rate Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recurring/Subscription Billing
- Referral Management
- Reminders
- Rent Collection
- Rent Tracking
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Residential Leases
- Residential Properties
- Restriction Management
- Retail Leases
- Revenue Management
- Reviews Management
- Role-Based Permissions
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Short/Long Term Rental
- Single Property
- Spa/Activity Management
- Task Management
- Tax Management
- Template Management
- Tenant Management
- Tenant Portal
- Tenant Screening
- Tenant Tracking
- Third Party Booking
- Third-Party Integrations
- Transaction History
- Transaction Management
- Transaction Monitoring
- User Management
- Vacancy Management
- Web-based Deployment
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
Integrations
- Total integrations55
- AIPEX
- Akia
- Asana
- AutoRank
- BeHome247
- Beyond
- Boostly
- Breezeway
- ChargeAutomation
- Chekin App
- CloudBooks
- Doinn
- Dropbox Sign
- Duve
- Enso Connect
- Google Analytics 360
- Google Contacts
- Google Sheets
- Hopper
- HostAI
- HostBuddy AI
- Hostkit
- HubSpot CRM
- Jervis systems
- Lynx
- Operto
- Operto Teams
- PayPal
- PayPal Enterprise Payments
- Payments Fraud
- Pipedrive
- Plaid
- PriceLabs
- Properly
- QuickBooks Online
- ReInvestWealth
- Revyoos
- RueBaRue
- Salesforce Sales Cloud
- SignRequest
- Slack
- Squarespace
- StayFi
- Stripe
- SuiteOp
- TIDY for Rentals
- Tourmie
- Turnify
- Turno
- Vikey
- Vrbo
- Wheelhouse
- Wix
- WordPress
- Zapier
- Zillow Rental Manager
- Zumper
- authorize.net
- monday AI Work Platform
- Total integrations6
- AIPEX
- Akia
- Asana
- AutoRank
- BeHome247
- Beyond
- Boostly
- Breezeway
- ChargeAutomation
- Chekin App
- CloudBooks
- Doinn
- Dropbox Sign
- Duve
- Enso Connect
- Google Analytics 360
- Google Contacts
- Google Sheets
- Hopper
- HostAI
- HostBuddy AI
- Hostkit
- HubSpot CRM
- Jervis systems
- Lynx
- Operto
- Operto Teams
- PayPal
- PayPal Enterprise Payments
- Payments Fraud
- Pipedrive
- Plaid
- PriceLabs
- Properly
- QuickBooks Online
- ReInvestWealth
- Revyoos
- RueBaRue
- Salesforce Sales Cloud
- SignRequest
- Slack
- Squarespace
- StayFi
- Stripe
- SuiteOp
- TIDY for Rentals
- Tourmie
- Turnify
- Turno
- Vikey
- Vrbo
- Wheelhouse
- Wix
- WordPress
- Zapier
- Zillow Rental Manager
- Zumper
- authorize.net
- monday AI Work Platform
