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RMS vs Cloudbeds Comparison (2026)
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Good recommendations?
Overview
RMS is a top-rated PMS platform that offers easy-to-use software for hospitality managers. Integrate the RMS internet booking engine into your website to drive direct bookings and utilise RMS' native channel manager to connect to leading OTAs without the need to invest in a third-party interface.
Cloudbeds' channel manager synchronizes your inventory with 300+ online marketplaces in real time, including Booking.com, Airbnb & E...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
412
5
4
3
2
1
242
124
29
7
10
- Value for money
- Ease of use
- Features
- Customer support
79%
would recommend this app4.3
351
5
4
3
2
1
223
67
19
16
26
- Value for money
- Ease of use
- Features
- Customer support
69%
would recommend this appPros
“As with any product, each new version has its learning curve but in the case of RMS the learning curve is quite gradual as the product works so well, and if you know what its supposed to do, it just makes sense. And, if you need to, their Support Team is simply amazing!”
SS
Sunny S.
General Manager
“In RMS you are able to select many different detailed fields that need to be filled out for reservations which is very helpful with guest check in and guest check out.”
TH
Taylor H.
Assistant Manager
“I do think the system is glitchy though as I often have to refresh my page because it seems to have an unstable interface and doesn't show things on the screen correctly. But one thing I do like is that that you can work from anywhere and I love being able to help guests from home on my own computer.”
CC
Cathleen C.
Director
Pros
“The 2FA security codes only get sent to our main email address. When different staff members at different desks need to log in to check guests in, we have to wait on whoever has access to that inbox to send us the code.”
JF
Jacalyn F.
Sales
“Everything is connected in a way that actually makes sense operationally — from reservations and channel management to payments and reporting — which removes a lot of the friction that hospitality teams usually deal with across multiple systems.”
EH
Eric H.
Owner
“Overall it handles our different room types really well and gets the job done, we just wish the login process was a bit smoother for teams with multiple desks.”
JF
Jacalyn F.
Sales
Cons
“after the software was set there was issue in the calendar on airbnb, my properties were closed for whole month in high season, and there whole company were busy celebrating there vacations, also they did not refund our training fees AED1700 as they claim to give us training and software full of errors.”
Lokith K.
Managing Director
“My issues with the software are the upgrades that change 'it's our way or no way' rather than an option, ie the guest screen had options that we found very useful when taking a booking are now behind an icon ”
GF
Guy F.
Motel Manager
“system prone to crashing multiple times during day.”
GH
Grant H.
General Manager
Cons
“I would like the payment setup to be more seamless. When there is an issue, being able to contact support is helpful, but sometimes customers cannot pay until someone helps complete or correct the payment configuration.”
NN
Neen N.
Owner
“Every issue gets funneled into endless tickets, bots, and dead-end emails. If you actually need support to run your business, look elsewhere, Cloudbeds disappears the moment you need them most. ”
CM
Cameron M.
CEO
“The system lags a little bit when it gets busy, especially when switching back and forth between our two accounts.”
JF
Jacalyn F.
Sales
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features143
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendance Tracking
- Automation
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Boat Maintenance
- Booking Aggregation
- Booking Engine
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Central Reservation System
- Channel Analytics
- Channel Management
- Channel Manager Integration
- Class Scheduling
- Client Portal
- Commission Management
- Communication Management
- Competitor Analysis
- Compliance Management
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Distribution Management
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Email Alerts
- Email Marketing
- Email Templates
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Extended Stay
- Facility Maintenance
- Facility Management
- Faculty/Staff Management
- Financial Analysis
- Financial Management
- For Campgrounds
- For Summer Camps
- For Vacation Rentals
- Forms Management
- Front Desk Management
- GDS/OTA Integration
- Geographic Maps
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Messaging
- Historical Reporting
- Housekeeping
- Housekeeping Management
- Integrations
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marina Management
- Maritime Crew Management
- Marketing Automation
- Marketing Tools
- Mobile Access
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Online Booking
- Online Forms
- Online Payments
- Online Registration
- Online Reputation Management
- Online Reservations
- Opportunity Management
- Owner Statements
- Parent Portal
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Permit Management
- Point of Sale (POS)
- Predictive Analytics
- Price Control
- Price/Margin Management
- Promotions Management
- Property Management
- Rate Management
- Rate Setting
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Pricing
- Real-Time Updates
- Registration Management
- Reminders
- Rental Management
- Reporting
- Reporting & Analytics
- Reporting & Statistics
- Reporting and Analytics
- Reporting/Analytics
- Reservations Management
- Restriction Management
- Revenue Management
- Reviews Management
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Search/Filter
- Self Service Portal
- Shift Scheduling
- Single Property
- Site Maps
- Site Reservation Management
- Social Media Integration
- Spa/Activity Management
- Stack Integration
- Storage Management
- Task Automation
- Task Management
- Template Management
- Third Party Booking
- Third-Party Integrations
- Transaction History
- User Management
- Utility Billing
- Website Integration
- Work Order Management
- Total features33
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendance Tracking
- Automation
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Boat Maintenance
- Booking Aggregation
- Booking Engine
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Central Reservation System
- Channel Analytics
- Channel Management
- Channel Manager Integration
- Class Scheduling
- Client Portal
- Commission Management
- Communication Management
- Competitor Analysis
- Compliance Management
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Distribution Management
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Email Alerts
- Email Marketing
- Email Templates
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Extended Stay
- Facility Maintenance
- Facility Management
- Faculty/Staff Management
- Financial Analysis
- Financial Management
- For Campgrounds
- For Summer Camps
- For Vacation Rentals
- Forms Management
- Front Desk Management
- GDS/OTA Integration
- Geographic Maps
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Messaging
- Historical Reporting
- Housekeeping
- Housekeeping Management
- Integrations
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marina Management
- Maritime Crew Management
- Marketing Automation
- Marketing Tools
- Mobile Access
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Online Booking
- Online Forms
- Online Payments
- Online Registration
- Online Reputation Management
- Online Reservations
- Opportunity Management
- Owner Statements
- Parent Portal
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Permit Management
- Point of Sale (POS)
- Predictive Analytics
- Price Control
- Price/Margin Management
- Promotions Management
- Property Management
- Rate Management
- Rate Setting
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Pricing
- Real-Time Updates
- Registration Management
- Reminders
- Rental Management
- Reporting
- Reporting & Analytics
- Reporting & Statistics
- Reporting and Analytics
- Reporting/Analytics
- Reservations Management
- Restriction Management
- Revenue Management
- Reviews Management
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Search/Filter
- Self Service Portal
- Shift Scheduling
- Single Property
- Site Maps
- Site Reservation Management
- Social Media Integration
- Spa/Activity Management
- Stack Integration
- Storage Management
- Task Automation
- Task Management
- Template Management
- Third Party Booking
- Third-Party Integrations
- Transaction History
- User Management
- Utility Billing
- Website Integration
- Work Order Management
Integrations
- Total integrations5
- MYOB
- QuickBooks Online
- Stripe Payments
- TBD
- Whistle Messaging
- Xero
- Total integrations1
- MYOB
- QuickBooks Online
- Stripe Payments
- TBD
- Whistle Messaging
- Xero
