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Hostaway vs RMS Comparison (2026)
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Good recommendations?
Overview
Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.
RMS is a top-rated PMS platform that offers easy-to-use software for hospitality managers. Integrate the RMS internet booking engine into your website to drive direct bookings and utilise RMS' native channel manager to connect to leading OTAs without the need to invest in a third-party interface.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
1.6K
5
4
3
2
1
1.4K
140
25
14
38
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this app4.4
412
5
4
3
2
1
242
124
29
7
10
- Value for money
- Ease of use
- Features
- Customer support
79%
would recommend this appPros
“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”
HH
Hans H.
Owner
“It helps prevent double bookings, keeps calendars updated automatically, and simplifies the entire management process.”
HH
Hans H.
Owner
“Unlike many other platforms that provide instant access, Hostaway requires you to move through several stages: an initial call with a sales representative, signing the paperwork, and then scheduling onboarding sessions. Because each step involves booking time with different teams, the full process took about two weeks.”
PS
Philip S.
Partner
Pros
“As with any product, each new version has its learning curve but in the case of RMS the learning curve is quite gradual as the product works so well, and if you know what its supposed to do, it just makes sense. And, if you need to, their Support Team is simply amazing!”
SS
Sunny S.
General Manager
“In RMS you are able to select many different detailed fields that need to be filled out for reservations which is very helpful with guest check in and guest check out.”
TH
Taylor H.
Assistant Manager
“I do think the system is glitchy though as I often have to refresh my page because it seems to have an unstable interface and doesn't show things on the screen correctly. But one thing I do like is that that you can work from anywhere and I love being able to help guests from home on my own computer.”
CC
Cathleen C.
Director
Cons
“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”
Robin S.
Owner
“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”
PH
Peter H.
Owner
“During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable.”
AH
Ashley H.
Property Manager
Cons
“after the software was set there was issue in the calendar on airbnb, my properties were closed for whole month in high season, and there whole company were busy celebrating there vacations, also they did not refund our training fees AED1700 as they claim to give us training and software full of errors.”
Lokith K.
Managing Director
“My issues with the software are the upgrades that change 'it's our way or no way' rather than an option, ie the guest screen had options that we found very useful when taking a booking are now behind an icon ”
GF
Guy F.
Motel Manager
“system prone to crashing multiple times during day.”
GH
Grant H.
General Manager
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features136
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendance Tracking
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Boat Maintenance
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Channel Analytics
- Channel Management
- Class Scheduling
- Client Portal
- Collaboration Tools
- Commission Management
- Communication Management
- Compliance Management
- Contact Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Expense Tracking
- Extended Stay
- Facility Management
- Faculty/Staff Management
- Financial Analysis
- Financial Management
- For Campgrounds
- For Hospitality Industry
- For Summer Camps
- For Vacation Rentals
- Forms Management
- Front Desk Management
- GDS/OTA Integration
- Geographic Maps
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Tracking
- Historical Reporting
- Housekeeping Management
- Inbox Management
- Incentive Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Management
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marina Management
- Maritime Crew Management
- Marketing Automation
- Marketing Management
- Mobile Access
- Mobile App
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Forms
- Online Payments
- Online Registration
- Online Reservations
- Opportunity Management
- Order Management
- Owner Portal
- Owner Statements
- Parent Portal
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Permit Management
- Pipeline Management
- Point of Sale (POS)
- Price/Margin Management
- Promotions Management
- Property Database
- Property Management
- Rate Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Referral Management
- Registration Management
- Reminders
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restriction Management
- Revenue Management
- Reviews Management
- Role-Based Permissions
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Search/Filter
- Self Service Portal
- Short/Long Term Rental
- Single Property
- Site Maps
- Site Reservation Management
- Social Media Integration
- Spa/Activity Management
- Storage Management
- Task Management
- Tax Management
- Template Management
- Tenant Portal
- Tenant Screening
- Third Party Booking
- Third-Party Integrations
- Transaction History
- User Management
- Utility Billing
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
- Total features143
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendance Tracking
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Boat Maintenance
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Channel Analytics
- Channel Management
- Class Scheduling
- Client Portal
- Collaboration Tools
- Commission Management
- Communication Management
- Compliance Management
- Contact Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Expense Tracking
- Extended Stay
- Facility Management
- Faculty/Staff Management
- Financial Analysis
- Financial Management
- For Campgrounds
- For Hospitality Industry
- For Summer Camps
- For Vacation Rentals
- Forms Management
- Front Desk Management
- GDS/OTA Integration
- Geographic Maps
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Tracking
- Historical Reporting
- Housekeeping Management
- Inbox Management
- Incentive Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Management
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marina Management
- Maritime Crew Management
- Marketing Automation
- Marketing Management
- Mobile Access
- Mobile App
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Forms
- Online Payments
- Online Registration
- Online Reservations
- Opportunity Management
- Order Management
- Owner Portal
- Owner Statements
- Parent Portal
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Permit Management
- Pipeline Management
- Point of Sale (POS)
- Price/Margin Management
- Promotions Management
- Property Database
- Property Management
- Rate Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Referral Management
- Registration Management
- Reminders
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restriction Management
- Revenue Management
- Reviews Management
- Role-Based Permissions
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Search/Filter
- Self Service Portal
- Short/Long Term Rental
- Single Property
- Site Maps
- Site Reservation Management
- Social Media Integration
- Spa/Activity Management
- Storage Management
- Task Management
- Tax Management
- Template Management
- Tenant Portal
- Tenant Screening
- Third Party Booking
- Third-Party Integrations
- Transaction History
- User Management
- Utility Billing
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
Integrations
- Total integrations55
- AIPEX
- Akia
- Asana
- AutoRank
- BeHome247
- Beyond
- Boostly
- Breezeway
- ChargeAutomation
- Chekin App
- CloudBooks
- Doinn
- Duve
- Enso Connect
- Google Analytics 360
- Google Contacts
- Google Sheets
- Hopper
- HostAI
- HostBuddy AI
- Hostkit
- HubSpot CRM
- Jervis systems
- Lynx
- MYOB Business
- Operto
- Operto Teams
- PayPal
- PayPal Enterprise Payments
- Pipedrive
- PriceLabs
- Properly
- QuickBooks Online
- RateGain
- ReInvestWealth
- Revyoos
- RueBaRue
- Salesforce Sales Cloud
- SignRequest
- Slack
- Squarespace
- StayFi
- Stripe
- SuiteOp
- TIDY for Rentals
- Tourmie
- Turnify
- Turno
- Vikey
- Vrbo
- Wheelhouse
- Wix
- WordPress
- Xero
- Zapier
- authorize.net
- monday AI Work Platform
- Total integrations6
- AIPEX
- Akia
- Asana
- AutoRank
- BeHome247
- Beyond
- Boostly
- Breezeway
- ChargeAutomation
- Chekin App
- CloudBooks
- Doinn
- Duve
- Enso Connect
- Google Analytics 360
- Google Contacts
- Google Sheets
- Hopper
- HostAI
- HostBuddy AI
- Hostkit
- HubSpot CRM
- Jervis systems
- Lynx
- MYOB Business
- Operto
- Operto Teams
- PayPal
- PayPal Enterprise Payments
- Pipedrive
- PriceLabs
- Properly
- QuickBooks Online
- RateGain
- ReInvestWealth
- Revyoos
- RueBaRue
- Salesforce Sales Cloud
- SignRequest
- Slack
- Squarespace
- StayFi
- Stripe
- SuiteOp
- TIDY for Rentals
- Tourmie
- Turnify
- Turno
- Vikey
- Vrbo
- Wheelhouse
- Wix
- WordPress
- Xero
- Zapier
- authorize.net
- monday AI Work Platform
