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RMS vs Guesty Comparison (2026)

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RMS

Guesty

Overview

RMS is a top-rated PMS platform that offers easy-to-use software for hospitality managers. Integrate the RMS internet booking engine into your website to drive direct bookings and utilise RMS' native channel manager to connect to leading OTAs without the need to invest in a third-party interface.

The #1 AI-powered vacation rental software. Maximize profit with the strategic AI Agent, automate operations, and scale distribution to 60+ OTAs. Supporting portfolios of 1 to 500+ listings, Guesty is the engine inside 500K+ properties driving an average 33% revenue growth in year one.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

412

242

124

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

4.6

785

146

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“As with any product, each new version has its learning curve but in the case of RMS the learning curve is quite gradual as the product works so well, and if you know what its supposed to do, it just makes sense. And, if you need to, their Support Team is simply amazing!”

Sunny S.

General Manager

“In RMS you are able to select many different detailed fields that need to be filled out for reservations which is very helpful with guest check in and guest check out.”

Taylor H.

Assistant Manager

“I do think the system is glitchy though as I often have to refresh my page because it seems to have an unstable interface and doesn't show things on the screen correctly. But one thing I do like is that that you can work from anywhere and I love being able to help guests from home on my own computer.”

Cathleen C.

Director

Pros

“Additionally, the seamless smart lock integration—which automatically generates a unique access code for every single guest—provides incredible peace of mind and makes check-in entirely hands-off."”

Susan V.

Owner

“The channel management, automated guest communication, reservation management and integrations are particularly useful for our daily operations.”

Lena H.

CEO

“What has been amazing for me is the owners portal were they can access their calendar, view reservations and block dates for personal use, this has given my company a great transparency view from their perspective.”

Manuel M.

CEO

Cons

“after the software was set there was issue in the calendar on airbnb, my properties were closed for whole month in high season, and there whole company were busy celebrating there vacations, also they did not refund our training fees AED1700 as they claim to give us training and software full of errors.”

Lokith K.

Managing Director

“My issues with the software are the upgrades that change 'it's our way or no way' rather than an option, ie the guest screen had options that we found very useful when taking a booking are now behind an icon ”

Guy F.

Motel Manager

“system prone to crashing multiple times during day.”

Grant H.

General Manager

Cons

“A few features are missing or limited for traditional hotel workflows—for example, you can’t easily hold back door codes for guests who haven’t submitted a credit card, and there’s no way to send an itemized line-item invoice; it has to go out as the full reservation balance.”

Christopher F.

General Manager

“Guesty does not have a open sandbox environment to allow developers make tests without affecting real data of our customers.”

Yolanda M.

Software Engineer

“The main drawback I’ve experienced is the amount of time it took to resolve a group billing issue—over three weeks. While the support team was polite and eventually resolved the problem, the delay impacted our workflow and created challenges for managing a time-sensitive reservation.”

Kaylyn V.

AGM