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Overview

World's Leading Hotel Platform — 44k Hotels Across 175 Countries Trust SiteMinder To Drive Their Full Revenue Potential.

iBex PMS is an online hotel & hospitality property management tool providing calendar-based booking, invoicing, sales channeling, credit card processing & more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

85

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

150

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

257

5

4

3

2

1

169

38

16

13

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.1

23

5

4

3

2

1

13

3

4

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
47%
would recommend this app

Pros

“It truly lives up to its promise of making things simple – the user interface is incredibly easy to navigate, and setting up new channels, mapping rates, and managing inventory is about as straightforward as it gets. Plus, the insights it offers have definitely helped us optimize our performance.”
Verified reviewer profile picture

Tawanda S.

Group Ecommerce Manager

“the system can lag during high-traffic periods, and the analytics dashboard could be more intuitive with deeper insights and visualizations.”
PP

Panadda P.

Ecommerce Manager

“One thing I liked least about SiteMinder is the limitation of only being able to register one email address per property for booking notifications.”
HD

Hoang D.

E-commerce Excutive

Pros

“Another positive due to the longevity of iBex is that there is a good number of people out there that have used or been exposed to the system, which proved advantageous in terms of staffing and training requirements.”
B.

Brett ..

Owner

Cons

“For users overseeing multiple properties, like myself with 7 hotels and over 900 rooms, the lack of a unified revenue report necessitates generating individual reports for each property, significantly increasing the time and effort required for performance analysis and strategic decision-making.”
Verified reviewer profile picture

Tawanda S.

Group Ecommerce Manager

“Sometimes hard to see if changes have affected something you might not have wanted to. That you have to add a set rate for an extra person, instead of a percentage. That you have to put a default rate and this is sometimes live without my knowledge eg, if I haven't allocated rates past a certain date on our PMS, I wouldn't realise until someone makes a reservation.”
KO

Kathleen O.

Revenue Manager

“Having to pull individual reports for each of my 7 hotels adds unnecessary time and effort when trying to get a holistic view of our performance.”
Verified reviewer profile picture

Tawanda S.

Group Ecommerce Manager

Cons

“Fruitless efforts were spent with them trying to come up with an alternative pricing structure - they communicated in circles and riddles until I eventually gave up and focused on finding an alternative PMS provider.”
B.

Brett ..

Owner

“However the cost was unsustainable in terms of a good PMS for a small property, but the net product received for the cost just meant we could not continue.”
B.

Brett ..

Owner

“The user experience is extremely frustration for an administrator and is one of the least intuitive systems I have come across for administrative purposes.”
GM

Grant M.

Owner

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features61
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Channel Analytics
  • Channel Management
  • Communications Management
  • Credit Card Processing
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Event Calendar
  • For Hospitality Industry
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Kill Switch
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Payment Processing
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Promotions Management
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Search/Filter
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Total features40
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Channel Analytics
  • Channel Management
  • Communications Management
  • Credit Card Processing
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Event Calendar
  • For Hospitality Industry
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Kill Switch
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Payment Processing
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Promotions Management
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Search/Filter
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Website Integration

Integrations

  • Total integrations6
  • 5stelle
  • Cloudbeds
  • Little Hotelier
  • PayPal Payments
  • RoomPriceGenie
  • RoomRaccoon
  • Smartpricing
  • Xero
  • Total integrations2
  • 5stelle
  • Cloudbeds
  • Little Hotelier
  • PayPal Payments
  • RoomPriceGenie
  • RoomRaccoon
  • Smartpricing
  • Xero