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SiteMinder vs SkyTouch Hotel OS Comparison (2026)

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Good recommendations?

SiteMinder

SkyTouch Hotel OS

Overview

World's Leading Hotel Platform — 44k Hotels Across 175 Countries Trust SiteMinder To Drive Their Full Revenue Potential.

SkyTouch is a hotel property management system (PMS) with rate and group management, inventory, distribution, sales, billing, housekeeping, catering & more. Our Cloud-Based Hotel PMS Does Everything You Need, Anywhere You Are.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

257

169

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.3

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“It truly lives up to its promise of making things simple – the user interface is incredibly easy to navigate, and setting up new channels, mapping rates, and managing inventory is about as straightforward as it gets. Plus, the insights it offers have definitely helped us optimize our performance.”

Tawanda S.

Group Ecommerce Manager

“the system can lag during high-traffic periods, and the analytics dashboard could be more intuitive with deeper insights and visualizations.”

Panadda P.

Ecommerce Manager

“One thing I liked least about SiteMinder is the limitation of only being able to register one email address per property for booking notifications.”

Hoang D.

E-commerce Excutive

Pros

“Self-explanatory features and functionality enables users to efficiently complete the tasks”

suchita p.

Self employed

“Our management team can troubleshoot reservations from home, and their 24/7 tech support team has been fantastic.”

Dan M.

General Manager

Cons

“For users overseeing multiple properties, like myself with 7 hotels and over 900 rooms, the lack of a unified revenue report necessitates generating individual reports for each property, significantly increasing the time and effort required for performance analysis and strategic decision-making.”

Tawanda S.

Group Ecommerce Manager

“Sometimes hard to see if changes have affected something you might not have wanted to. That you have to add a set rate for an extra person, instead of a percentage. That you have to put a default rate and this is sometimes live without my knowledge eg, if I haven't allocated rates past a certain date on our PMS, I wouldn't realise until someone makes a reservation.”

Kathleen O.

Revenue Manager

“Having to pull individual reports for each of my 7 hotels adds unnecessary time and effort when trying to get a holistic view of our performance.”

Tawanda S.

Group Ecommerce Manager

Cons

Not enoughreviews yet