Wetu Pricing, Features, Reviews & Comparison of Alternatives

Wetu

Web-based solution for tour operators & suppliers

4.78/5 (18 reviews)

Wetu overview

What is Wetu?

Wetu is a web-based solution that helps tour operators create digital itineraries, iBrochures, and virtual brochure racks. The solution is available for two different types of users – tour operators and tour suppliers. Wetu is used by travel agents, destination management companies, tour operators, restaurants, accommodation providers, and activity management companies for content management and distribution.

Wetu offers an itinerary builder feature that helps tour operators create interactive itineraries in multiple languages and connect with potential clients from across the globe. The itineraries can be built in a mobile friendly format to help convert more enquiries into tour bookings. The solution also provides content management features that allow operators to add images and other current information to the travel content. The tool helps to create a centralized source of content that can be managed by multiple product suppliers.

Wetu's customizable branding features enable tour operators to access iBrochures from multiple suppliers and rebrand them with their own logo, contact details, and other information. The software also lets users create digital catalogues that can be distributed to agents for marketing and tour booking purposes.

Wetu enables travelers to access tour related details on their tablets and smartphones via native iOS and Android apps. Users can also access directions, maps, and other tour information in both online and offline mode. The solution enables operators to integrate itineraries provided by Wetu into their website or software using APIs. Wetu integrates with other travel software such as Tourplan and Travelogic.
wetu.com

Pricing

Starting from
$75/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Australia, Europe, India, Middle-East and Africa

Supported languages

English
Wetu screenshot: Wetu login pageWetu Itinerary BuilderWetu screenshot: The solution allows users to build digital itinerariesWetu screenshot: Itinerary dashboard offered by the solutionWetu screenshot: Content management and distribution featuresWetu screenshot: Offline access to itineraries is provided through native mobile appsWetu screenshot: The solution offers custom branding features to create iBrochures

Wetu reviews

Excellent
14

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.8
  5.0
Laura Otterness

Wetu is Wonderful!

Used daily for 2+ years
Reviewed 2019-07-01
Review Source: GetApp

Wetu is a big part of what brings customers to our company AND keeps them here. I use it every day and couldn't recommend it more.

Pros
Wetu has a beautiful interface and easy-to-use product design that allows tour operators and agents to showcase our wonderful properties, destinations, and more!! It's amazingly easy to customize the theme, branding, text, auto-populating text, primary photos, and more. You can even co-brand with another agent or company using both logos. And, when you have an itinerary you would like to print, just one click away is the Word version. It's wonderfully done and the customer service is stellar.

Cons
Wetu is always growing and updating, and I have faith that any of the features I wish they had will become available in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Crisney Lane

Excellent sales tool and easy itinerary building!

Used daily for 2+ years
Reviewed 2016-08-25
Review Source: Capterra

I have successfully used Wetu to sell itineraries throughout Africa. My clients absolutely love this tool and it is incredibly easy for me to quickly create and then edit itineraries during the planning process. With one click, I can also create a PDF for my clients who like paper documents. I have created sample itineraries on my website to give clients an idea of what is possible in Africa within the typical US holidays and get great feedback on the interactive Wetu tool. Customer service has always been very responsive to me.

Pros
Ease of use to build and then edit complex itineraries. Up to date images and information on all the properties helps to sell the itinerary. Interactive and interesting for clients. The map feature is so appreciated by my US clients who need to know where all these places are located! It's good value for money.

Cons
I am hoping for WETU to expand to other areas of the world a bit faster. I know they are working on it and I look forward to using this tool to plan my other trips too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter-John Mitrovich

Practical solution in a digital space

Used daily for 2+ years
Reviewed 2016-08-10
Review Source: Capterra

WETU provides an easy step by step solution to fast track a potential visitor to a destination to consider the products & services offered, in a format that also provides much required orientation, and point to point transfer / transport and flight routes by clicking on a provided URL / link

Pros
The look and feel

Cons
The content pre-loaded by suppliers needs to be checked for quality of grammar, and needs to be written to fit into the flow of a suggested program

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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John Mitchell-Adams

Destinations Africa Wetu Review

Used daily for 2+ years
Reviewed 2016-08-01
Review Source: Capterra

A wonderful product that has made Itineray presentation to our clients extremely professional. A major time saver with ability to modify and re- use itineraries without starting from scratch.

Pros
Visual excellence impresses clients

Cons
Basic framework causes loss of work done if one is not very careful. You cannot just hit a back arrow. It exits the programme!

Response from Wetu Travel Technology


Thanks for the awesome review, John. It's great to hear after all these years you're still happily building itineraries quickly with Wetu. Just so you know, we're busy updating our Itinerary Builder - soon you'll be able to hit that back arrow with no regrets. Another reason we love getting feedback from our clients!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laura Gerwin

WETU is awesome. I use it as a daily tool. I don't know what I would do with-out it.

Used daily for 2+ years
Reviewed 2019-08-30
Review Source: Capterra

I think it is awesome. I use it every day.

Pros
It makes a beautiful itinerary and provides a clear way to deliver a customized itinerary to a client easily and quickly. It also has a great app that clients can use while traveling.

Cons
You can customize a lot but it would be nice if it was easier to customize, more drag and drop, AND it would be great if you could change out photos right from the digital itinerary builder, just to make it quick. The photos could use a serious update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wetu pricing

Starting from
$75/month
Pricing options
Free trial
Subscription
View Pricing Plans

Virtual Lite: $75/month
Digital Enterprise: $395/month
Virtual Enterprise: $225/month

Wetu features

API
Booking Management
Online Booking Integration
Third Party Integration

Activity Dashboard (65 other apps)
Automatic Notifications (51 other apps)
Availability Management (56 other apps)
Billing & Invoicing (57 other apps)
Calendar Management (84 other apps)
Channel Management (71 other apps)
Credit Card Processing (70 other apps)
Discount Management (50 other apps)
Electronic Payments (62 other apps)
Inventory Management (57 other apps)
Invoice Management (57 other apps)
Price Management (56 other apps)
Promotions Management (53 other apps)
Reporting & Statistics (84 other apps)
Reservations Management (111 other apps)
Room Booking (77 other apps)

Videos and tutorials

Additional information for Wetu

Key features of Wetu

  • Itinerary Creation
  • Client portal
  • Content library
  • Content management
  • Customizable branding
  • Image library
  • Logistics management
  • Multi-language
  • Offline access
  • Product catalog
  • Supplier management
  • Third party integration
  • Interactive content
  • Conversion rate optimization
  • Feedback collection
  • Online catalog
  • Travel management
  • Premium content
  • Package tracking
  • Dashboard creation
  • Geographic maps
  • Online booking integration
  • Cataloging / categorization
  • Booking management
  • Customer experience management
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Benefits

• Wetu allows tour operators to internally classify each supplier by rating their properties on the basis of various parameters and flagging those items that require urgent attention.

• The solution offers an itinerary dashboard that lets users build virtual itineraries by adding fields such as accommodation details, route, planner, reviews, and additional itinerary information.

• Wetu enables travel agents to lock a particular component of an itinerary so that users who do not have admin rights cannot edit it.

• The platform offers itinerary analytics features that help tour operators analyze the total number of views and the time spent by different travelers on each itinerary.

• Wetu offers template customization features that allow users to create a digital presentation for their website by using classic itinerary templates available within the solution.