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TrekkSoft

4.5
(229)

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Manage, market, and sell with one tour and activity solution

(25)

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TrekkSoft Pricing, Features, Reviews and Alternatives

TrekkSoft FAQs

Q. What type of pricing plans does TrekkSoft offer?

TrekkSoft has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of TrekkSoft?

TrekkSoft has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does TrekkSoft support?

TrekkSoft supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish


Q. Does TrekkSoft support mobile devices?

TrekkSoft supports the following devices:
Android, iPad, iPhone


Q. Does TrekkSoft offer an API?

Yes, TrekkSoft has an API available for use.


Q. What other apps does TrekkSoft integrate with?

TrekkSoft integrates with the following applications:
Wix, PayPal, Google Analytics 360, Zapier, WordPress, Stripe, Meta for Business, Google Calendar, Braintree, Joomla, Zendesk Suite


Q. What level of support does TrekkSoft offer?

TrekkSoft offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

TrekkSoft product overview

What is TrekkSoft?

TrekkSoft's booking software lets you set up your own personalized, branded website where you can describe your products, publish live inventories, promote your products, offer discounts and accept payments.

Key benefits of using TrekkSoft

Open API:

- This provides your buyers with access to TrekkSoft´s live inventory of tours and activities. It also allows you to provide marketplaces with access to your own live inventory.

Online Marketing Tools:

- Place snippets from Facebook and Google ads, as well as Google Analytics stats, onto your TrekkSoft page. These snippets are clickable and can redirect users to your full site.


Website Creation:

- Create a new website using TrekkSoft, or integrate the Trekksoft booking engine and payment processing into your current website. Edit text, design headers, upload pictures, insert your own logo and more.

Agent Desk:

- Define your group of selling agents and assign them individual access rights to tasks and privileges.

- Give agents direct access to live inventory so they can accept, register and pay for tours directly.

- Give agents their own gift codes to automate the calculation of commission on each sale.

Tour and Activity Management:

- Set departure dates, times, capacities, and location for each trip. Location is automatically displayed on an embedded map.

- Define price packages by criteria such as Single Seat, Multiple Seats, and Group Booking, along with Adult, Child, Group, or Special Package.

- See how your products are performing with reports on daily cashflow, turnover, key figures, turnover by tour, etc.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

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TrekkSoft pricing information

Value for money

4.3

/5

229

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TrekkSoft features

Functionality

4.3

/5

229

Total features

65

3 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access

Functionality contenders

TrekkSoft users reviews

Overall Rating

4.5

/5

229

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

151

53

10

6

9

Pros
Infinity number of add-ons and easy to use. Great costumer service, good gateway system and nice interface.
Great Tool with very friendly customer Service - very good assistance in build up the solution.
Fantastic and faultless support at the beginning. Sales team were excellent.
Cons
The app has TERRIBLE and limited functionality. We see people that are trying to book all the time and don't - but we have no idea if it's because they can't or just get frustrated and give up.
The checkout cart currency conversion system is a ripoff that just annoys your customers and results in lots of complaints about you over charging them.
Sometimes misunderstanding of the questions, then the answers are not relevant for the questions.

Overall rating contenders

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Aleksander T.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Continously evolving to a better product

Reviewed 7 years ago

Booking software, easy management, great service, fresh websites, easy accounting

Pros

2 years ago, when I was looking for a Tour management software, I was looking something like Trekksoft: Easy to use backoffice dashboard, friendly, dynamic and easy to use websites, Costumer support is on point: helpful, friendly and fast. It has improved a lot in the last 6 years with the new account manager, the service has become quicker and friendlier. Appart from that, interesting and up to date webinars, Ebooks and other news. Booking system works pretty well and accepts all kind of credit cards.

Cons

There were some cons at the beginning (we started using Trekksoft 2 years ago) but most of the issues have been addressed or corrected. We are now enjoying a very estable service. One of my only cons Is that I still dont see a what to offer better rates for early bird bookings (my old booking system use to have it). For the price, Trekksoft is pricey but worth it in the long term (if you join one of their annual suscriptions). I still find disappointing to pay for each offline booking (when I never use their Payment Gateway) having a professional account, that is probably my biggest con. Regardless, is a great software and I believe they will keep getting better over the years.

Vendor response

Hi Aleksander, Thank you very much for taking the time to leave us a review on your experience so far. We have 2 options which may be suitable for you to charge early bird pricing . I will ask your account manager Renan to reach out to you and see if it will be a suitable solution for your business. We look forward to a very successful 2018 working with you. Best Regards, Rob Smith Head Customer Success Management

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Francesca H.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It Actually Works Consistently!

Reviewed 6 years ago
Pros

The ability to have an integrated webpage, booking system, and reservation support system all in one, saves so much time and money. Change your schedule? Add a trip? Change it once, immediately updated on the webpage, etc. Support has been very friendly, and unlike other systems, the system works consistently. It calculates taxes correctly. It keeps a complete reservation history - no trying to guess what happened or why. We looked around a lot, made a couple of changes to what we used. This is the best by a long shot. And more comprehensive.

Cons

The system has a lot of flexibility - so you will probably go through a few tweaks until you find the mix of options you prefer. There may not be a simple 1-2-3 setup guide that fits your particular operations, but chances are it WILL do what you want. It will never lose information on you, and they are good at fixing/adding tools that the user base requests. The platform technology is modern, clean interface, interfaces with the big reservation portals (Viator, etc).

Vendor response

Hi Francesca , Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft. Your account manager Renan is available for you if needed anytime. Thanks , The TrekkSoft Team

JC
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Jesse C.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Being buried in a pit of fire ants would be better

Reviewed 7 years ago

Every now and then, after weeks and weeks and weeks of complaints, and a lot of bs dripping with bad sales training, we finally get transferred to an actual technician who comes up with a solution that sort of solves one of the myriad issues we're having with their software.......then he goes on holiday for a month with no notice. Guess this isn't really a pro in the end. I will never, ever trust a salesperson again. Lesson learned! Thanks Trekksoft!

Pros

No pros were added to this review

Cons

1) The setup is counter-intuitive: information for a single tour is spread into two main branches of the software, so that you have to navigate to two different lists of tours to see who is booked on a tour and for instance, change the name of the tour. 1.5) Those two lists are ordered by date, one starting with the next tour, and the other with the tour farthest away. No way to reverse it. 2)...

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An B.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Trekksoft help me to find new way to connect with huge potential customers through internet

Reviewed 6 years ago
Pros

Trekksoft is fine booking engine, good for SEO, secure and easy to use system. Moreover, this is a travel platform for local travel agency to share their best tour product with their best price to over the world

Cons

Trekksoft should have a contract with other big company such as Agoda, Skyscaners or Amadeus ... then share the sub contract to other Trekk users as the program of Google Adsense. My idea is to maximize the benefit of the Trekk users and help the trekk user 'web more interesting with much more value information. If the trekk user are the big companies, they can do themself easily to contact and link to other platform to maximize benefit, but for the small company, it will take more time.

Vendor response

Hi An Bui , Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft. The TrekkSoft Team

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Michael T.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great booking system for Citytour in Basel

Reviewed 6 years ago
Pros

- Connection to other booking platforms like viator, tripadvisor, getyourguide and more ... - Responsive for all clients (PC, MAC, ipad, iphone, android)

Cons

- The employer which is working with the app in the tablets have no possability to take money in diffrent currencies. Only one currency for cash payment for bookings on the street. - At evening after a working day can't print out a cashbox report. How many should be in the cashbox is in the moment not reportable ... This is the onliest thing, rest of the software ist great!!!!

Vendor response

Hi Michael , Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft. Our dev team are looking into your request currently , we will follow up with you soon. Thanks , The TrekkSoft Team

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