Branch Reviews

Ease of use and good communication with my crew

To many alerts coming in at once on my phone

I love this app so much is really easy to use and it benefits a lot of workers , I love how you can switch shifts with your coworkers and the fact that you able to see your schedule is awesome! I love this app! I also love the fact that it sends you a reminder before your shift is going to start , this is the best app ever!!! I also love the fact that it can tell you how much your next check is supposed to be ! Another thing that i like is that it allows you to look at your coworkers schedule and your allowed to easily message them.

One of the cons of this app is that sometimes the schedule gets deleted but other than that i love this app!

I actually was disappointed using the branch app it was never accuate or up to date ..I could never reach customer service which is not a good look for this company

Everything about branch was disappointing..I could access anything dealing with my pay, benefits,wages .

Easy to post schedules and shift changes. Gives an alert to upcoming shifts on your phone. Can give important shop info to all employees at one time.

Sometimes can take awhile for schedule to post. Employees have to make sure their app is updated to be able to view things properly.

The software is easy to understand once you learn how to use it. It allows our company to track performance and productivity of each employee, as well as, the time spent on each project.

The software does not allow us to perform certain functions which are specialized to certain projects we handle. Sometimes we get an error when working with certain functions.

It is an application very easy to use and adapt, it allows you to be always connected to your work team as well as the great advantage it offers to register and control the programming of the whole team to improve work dynamics

It is a great tool, it does not have any problem that hinders the work, but in some moments you can improve the monitoring of the progress of the equipment, but the rest is a very useful application.

I love the ease of scheduling. I have worked several jobs, and none of them used branch. Branch has made my work experience much less stressful. The shift notifications are genius! Without them I am sure I would have missed a few shifts by now.

What I like least is the profile information. I love the idea of "endorsements", but besides that I don't think that a worker should put a "resume-type" bio in the app.

I like I can post the schedule for my staff and it instantly syncs with their calendar! As well as sending communication through the messaging feature.

The one thing I do not like is when someone request off time or does a switch of shift, as the admin of the store- there is no place to save it to reference back. I have to take a screen shot to remember to put in at work.

Ease of use, ability to offer shifts for coverage, ability to post on a forum for all colleagues to see, the “Heads Up!” Notification 2 hours before scheduled shifts

Can’t think of a single thing I don’t enjoy.

i love the reminders for when to work, always keeps me on time. I also like how you can change viewing to only your shifts.

nothing comes to mind its really great! As i mentioned before I had a problem with the software not recognizing my name and thinking I was two separate people but customer service fixed it super quick!

I found Branch to be very useful while managing field staff. and their requirements. From tracking their working hours, payroll and leaves, Branch's features also let employees ask for advances by linking their bank accounts with the system and choose repayment method too.

When employees are working in remote areas, and there are network issues then there are glitches in receiving messages as they utilize mobile data and not the network's SMS service.

What I personally love about this app is that it's the perfect way to see my schedule and who I'm working with instead of taking a picture of my schedule every week on my phone and taking up more space than what is necessary. The app also shows you how much you make in a week when you add your wage, and also reminds you of your shift a couple hours before! On the main page it also shows you the current weather, which is great if you don't work in the same town as the one you live in like myself. You can post within the app and there is a section to post in to see if anyone needs a shift covered or if you yourself needs a shift covered.

There isn't really anything that I dislike about the software, but if I had to choose something it would be the "Team" tab which is used for contacting other team members, making groups, etc. I personally don't use it, and opt to just text my co-workers instead, but it is a great idea to have the section inside the app.

How easy it is to share info with my team. How there are so many ways to communicate with team and they can also keep in touch with other coworkers. Once I post a schedule I like how fast it posts and also sends alerts to others.

Not all my coworkers can join app. Some phones aren't capable. Also sometimes it's hard for new employee to find store in search

Ease of use, alerts, filters, engagement areas, and speed. This app clearly does what it promises. Ability to swap shifts and post needed coverage is a plus

Ability to modify based on the company that uses it lacks. Being able to separate pharmacy schedules and front store schedules would be optimal. Separate profiles for front store and pharmacy so communication is filtered. A to-do section for the teams would help improve store productivity.

I love the fact that I can add other accounts to this software and that it always easy to use

There not a thing I don’t like about this software becuz it has gotten best with time

The thing I like most about Branch is the ability to connect with my coworkers through posts and updates. Communication has greatly increased in my team since we all downloaded Branch.

My biggest criticism about Branch is that the functionality could be a bit better. The way my team uses it is more like a social networking tool, and sometimes it's difficult to post pictures because they have to be cropped to fit a square. Additionally, I'd like the ability to post links and share GIFs. Also, posting my availability comes with a challenge, because the app does not allow me to post shifts that start with a PM hour and end with an AM hour. I have not been able to post my availability for this reason.

What i love so much about the software is how easy it is to look up shifts, look up people, and even commincate with other about shift openings and other important information.

Sing up is quite difficult because other companies mix with other companies stores ( ex starbucks, mc donalds). as well sometimes the shifts are not read correctly and are incorrectly written.

I like how I can see my hours ahead. I like how I can see my earnings. We have all our schedules posted on this. The app notifies you of your shift starting two outs ahead of time. This can be good or annoying. I like how you can create a profile about yourself.

I don't like how anyone at work can post anything on the app. Some of the things like details in creating a profile are bit difficult to post. For some reason it doesn't take my information. I don't like how it constantly notifies you. It can be good and bad as I stated before.

Branch is so convenient for our team. We use it weekly for our schedule, shift trades, and general communication.

The branch pay option is not bad, but the constant notification to use it as first was annoying.

Branch makes it very easy to switch shifts and still keep track of who is working when. Scheduling is a breeze as we just post a picture on branch and everyone gets it. They send you a notification on when your next shift starts, which has saved me a few times.

I do not like the color green. It is probably my least favorite color next to yellow(sorry Green Bay).

It is simple to use. It is a more fun and interactive way to communicate with coworkers. It’s made switching shifts, getting our weekly schedule, asking time off, and getting updates a single simple and easy place to do so. It’s made everything more transparent for us. The messenger makes it easy to access every team member. It doesn’t have many features for the messenger portion as the other tabs due, but it does the job. I love the fact that it tells you how many hours you worked the week and how much you’ll get.i love that we get a notification two hours before our shift starts.

I don’t like that you can’t see the days you worked once the new week begins. It would be nice to look back on the app of the days you worked previously. It would be nice to also include the estimated total pay amount for the month or two weeks.

This app is great I use it as my personal bank and have my payroll check deposited into this account and I have had no issues whatsoever and the instant cash advance is wonderful feature to have love it

There isnt anything to say bad about this app it's Great all the way around

Ease of use is a major thing for us. Some of the team is tech savvy and some not so much. This product really worked for everyone at all levels of experience that needed to use it.

Like anything there are improvements that could be made but they ARE being made frequently so no complaints here.

The ease of uploading the schedule is wonderful and I love how it populates the shifts into an easy view of your day. It's great for my employees for swapping shifts and for requesting time off.

The only glitch that I've noticed is sometimes it will populate the shifts incorrectly in the calendar view. I think that may be more on my end though because the quality of the picture of the schedule is not so clear.

All staff have access to it whether its by smartphone or by computer. Its simple to use and as a manager, tracking is very good. Customer service has also been very helpful.

error in which when one staff tries to cover an open shift, if manager doesnt approve it another staff can sometimes be overwritten by another staff. Better option would be for all staff interested in a shift to be able to click, then manager chooses