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CareStack
5
164
4
28
3
4
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete cloud-based dental practice management software.
Table of Contents
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CareStack - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
CareStack overview
What is CareStack?
CloudStack is a cloud-based suite of practice management tools for the dental industry. The HIPAA compliant suite of solutions comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. The all-in-one platform provides the tools to help multi-site dental enterprises to enhance efficiency, automate tasks, and ensure patient safety.
CloudStack’s CS Enterprise platform offers patient scheduling and a smart calendar tool to allow both dentists and patients to schedule appointments or follow-ups. Other features of the platform include patient curbside check-in, eligibility verification, patient charting, x-ray storage, prescriptions management, and patient communications via two-way text messaging.
The CS Virtual Office solution facilitates telemedicine and patient payment processing through tools including online appointment scheduling, teleconsultations, and payment collections via SMS.
The CloudStack CS Revenue Cycle Management solution provides tools for end-to-end revenue and cash flow management. It offers features including fee schedules, insurance eligibility verification, insurance claim submittals, and daily, weekly, and monthly financial reports.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Workflow Optimization
Communication and Messaging
Navigation and Shortcuts
CareStack’s user interface
CareStack review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about CareStack?
Reviewers feel CareStack offers strong customer support, with responsive teams and frequent updates based on user feedback. They value the comprehensive training resources and appreciate that the company listens to suggestions, though some mention the onboarding process can be overwhelming and the learning curve is steep at first. They note ongoing improvements and a willingness to tailor the software to unique practice needs.
Users say CareStack is user-friendly and customizable, making daily tasks, reporting, and patient communication more efficient. They find the interface modern and intuitive, but some report initial confusion with complex features and wish for enhanced reporting and scheduling options.
Select to learn more
Who uses CareStack?
Based on 198 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CareStack's key features
Most critical features, based on insights from CareStack users:
All CareStack features
Features rating:
CareStack alternatives
CareStack
Starting from
698
/user
Per month
ABELDent
Starting from
10
Per month
Curve Dental
Starting from
No pricing info
RevenueWell
Starting from
189
CareStack pricing
Value for money rating:
Starting from
698
/user
Per month
User opinions about CareStack price and value
Value for money rating:
To see what individual users think of CareStack's price and value, check out the review snippets below.
Nikhal S.
Dentist
Carla B.
Front Desk Admin
CareStack integrations (8)
Integrations rated by users
We looked at 198 user reviews to identify which products are mentioned as CareStack integrations and how users feel about them.
Integration rating: 4.7 (28)
Integration rating: 4.8 (18)
“We send multiple scripts per week. Having dose spot is super easy, and records everything as it gets sent out, which then takes the provider less time charting what they sent out.”
Jasmine H.
office manager surgical dental assistant.
Integration rating: 4.0 (7)
“Primary digital imaging platform.”
“This allows xrays to be viewed within CareStack. It bridges directly to Apteryx”
Todd R.
Sr Director of IT Architecture and Integrations
Integration rating: 4.3 (3)
“You are able to call the patient by just clicking on their number within Archy!”
“It pops the pt chart on my computer which is convenient”
Lexie R.
Office Manager
Other top integrations
CareStack customer support
What do users say about CareStack customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CareStack customer support.
Widely noted by reviewers, CareStack’s support team is highly responsive and resolves issues quickly, even for complex or urgent needs.
A large number of users appreciate the seamless onboarding process, with dedicated staff guiding them and answering all questions.
Common user feedback highlights the ease of contacting support, with multiple channels and timely, thorough assistance available.
Broad user base values the proactive approach, with CareStack actively seeking feedback and implementing requested improvements.
A minority of users mention inconsistent support quality, with some finding tech support unhelpful or difficult to work with.
Support options
Training options
To see what individual users say about CareStack's customer support, check out the review snippets below.
“sensitive content hidden] worked closely with our office manager to answer every question and took the time to clearly explain each step to our team, making sure everyone felt comfortable with the new system.”
Nikhal S.
Dentist
“The customer service that has been provided my [sensitive content hidden] has been incredible and they have worked very hard to help us resolve various issues that have come up.”
Gina B.
Patient Acquisition Specialist
“My implementation team made it very difficult for me to get the support I needed early on in the the process. ”
Janeice W.
General Dentist and Owner
“Support can sometimes only handle basic functions any thing more in depth they have to submit a ticket.”
McKenzie S.
Location office manager
CareStack FAQs
CareStack has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What level of support does CareStack offer?
CareStack offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base
