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Plivo
5
44
4
32
3
2
2
1
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
API-based Voice and SMS platform for businesses of all sizes
Table of Contents
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Plivo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Plivo overview
What is Plivo?
Plivo offers a simple, quick, and scalable way to modernize customer communications.
Plivo's enterprise-grade communications platform includes a premium carrier network with connectivity in more than 190 countries, an API platform for messaging and voice calls, our visual builder PHLO, and solutions for sales and support teams. The Plivo team brings deep experience in communications and modern software to address the needs of today's businesses — quality, scale, innovation, and agility.
Starting price
Alternatives
with better value for money
Pros & Cons
API Documentation
Delivery Rates
Performance and Speed
Customer Support
Disappointment
Server Backup
Do you work for Plivo? Manage this product listing
Plivo’s user interface
Plivo reviews
Overall rating
4.3
/5
84
Positive reviews
76
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.76/10
5
4
3
2
1
44
32
2
1
5
Ahmed S.
web developer
Imran H.
Team coordinator
Mony G.
CEO
Steven G.
Production Supervisor
Fabio O.
Co-Founder
Oleg M.
CTO
Who uses Plivo?
Based on 84 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Plivo's key features
Most critical features, based on insights from Plivo users:
All Plivo features
Features rating:
Plivo alternatives
Plivo
Starting from
0.01
VirtualPBX
Starting from
15
/user
Per month
CTM
Starting from
79
Per month
3CX
Starting from
350
Per year
Plivo pricing
Value for money rating:
Starting from
0.01
User opinions about Plivo price and value
Value for money rating:
To see what individual users think of Plivo's price and value, check out the review snippets below.
Ahmed S.
web developer
Imran H.
Team coordinator
Plivo integrations (1)
Integrations rated by users
We looked at 84 user reviews to identify which products are mentioned as Plivo integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
“Very critical we were able to integrate since Salesforce is what we use internally for order management, and ServiceChannel did exactly that”
Andrew O.
Central Support - Senior Team Lead
Integration rating: 4.0 (1)
“It was so easy to pull contact lists from Clevenio to HubSpot.”
Olli I.
Head of Sales
Plivo customer support
What do users say about Plivo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Plivo customer support.
Widely noted by reviewers, Plivo's customer support is responsive, helpful, and often resolves issues quickly.
Frequently reported by users, the support team provides regular updates and personal attention until problems are addressed.
A limited number of users report slow response times, difficulty reaching support, and inconsistent quality of assistance.
Support options
Training options
To see what individual users say about Plivo's customer support, check out the review snippets below.
“I contacted this team back in early 2021 to speak with sales about signing up and to understand more about 10DLC at the time and how they were going to handle it.”
Ryan M.
CEO
“I've been a Plivo customer since 2014 with two other companies.”
Daniel S.
Founder
“Our attempts to resolve the issue with their support team were met with delayed responses and a lack of helpfulness.”
Fabio O.
Co-Founder
“This sort of false advertising and customer service is completely unacceptable and I felt like others need to be aware.”
Mony G.
CEO
Plivo FAQs
Plivo has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What level of support does Plivo offer?
Plivo offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep)