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Connecteam vs ActivTrak Comparison (2026)

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Connecteam

ActivTrak

Overview

A modern communication experience for you and your team

Measure & boost productivity with ActivTrak. Set goals, assess performance and gain insights to optimize productivity & engagement.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

5.3K

3.6K

1.4K

191

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.5

591

371

181

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”

Christina K.

Manager

“We have a few different roles in our business and it requires each of them to have their own shift with that when updating the same shift I wish there was some way that we could update the shift once instead of having to change each one for the different role eg: connected shifts.”

Courtney M.

Operations Coordinator

“I also appreciated the customization options, which made it possible to tailor workflows and features to suit different business needs. Although some advanced features require higher-tier plans and setup can take time initially, the software overall improved organization, accountability, and day-to-day efficiency within the team.”

Allen W.

Rollingstock Maintenance Team Leader

Pros

“At the same time, many of the additional reports and features included at that level aren’t ones we regularly use. While ActivTrak offers a robust set of tools, the platform can feel a bit heavy with bells and whistles for organizations that have more focused or straightforward monitoring needs.”

Derek D.

Chief Information Officer

“I appreciate the ability to gain insight into how employee time is being spent, especially the detailed breakdown in 5-minute intervals and the option to filter by user.”

Lisa D.

Office Manager

“We mainly rely on ActivTrak to monitor employee productivity and confirm that time is being used appropriately, but the specific reports we need are only available in the highest-cost package.”

Derek D.

Chief Information Officer

Cons

“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”

Anthony S.

CIO

“Notification fatigue risk – With chats, updates, tasks, and alerts all in one app, employees can sometimes feel overwhelmed if notifications aren’t managed carefully.”

Radha S.

Legal Assistant

“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”

Amy M.

Owner

Cons

“Some features are not as intuitive as they could be, and it can take extra time to find specific information or reports. Once you become familiar with the layout, it does offer valuable insights and tracking capabilities, but the learning curve can be frustrating at first.”

Ashley D.

CCM

“The absence of a true video-recording option further limits the ability to review continuous activity or reconstruct events accurately.”

ROBERTO B.

Manager

“The cancellation process is particularly poor—clearly designed to be difficult, as you can't simply opt out of renewal or cancel through the same dashboard used for payments or upgrading your plan. While it's easy to increase your bill, reducing or canceling your service is made unnecessarily complicated.”