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ActivTrak Pricing, Features, Reviews and Alternatives

ActivTrak product overview

What is ActivTrak?

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology.

Key benefits of using ActivTrak

  • Provide managers of remote teams with the insights to guide their team members to success. Engage everyone, everywhere in continuous productivity improvement.

  • Spot patterns across people, processes and technology that fuel success so you can optimize teams and boost productivity. See insights in minutes.

  • Analyze employee activity to see how work gets done so you can easily identify inefficient processes, workflow bottlenecks, and coaching opportunities to optimize productivity.

  • Spark healthier work habits and banish burnout. Understand who is struggling and who is thriving with visibility into key productivity, employee engagement, and efficiency metrics.

  • Discover employee workflows, fix bottlenecks, streamline operations, while ensuring processes are in place and monitored for compliance. See insights in just minutes.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Knowledge Base
    FAQs/Forum
    Email/Help Desk
    Phone Support

    Training options

    Webinars
    In Person
    Live Online
    Documentation
    Videos

    ActivTrak pricing information

    Value for money

    4.4

    /5

    509

    Starting from

    $

    9

    /yryear
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ActivTrak features

    Functionality

    4.4

    /5

    509
    Total Features60 7 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications
    Employee Management
    Data Import/Export
    Performance Management
    Activity Tracking

    Functionality contenders

    ActivTrak users reviews

    Overall rating

    4.6

    /5

    509

    Positive reviews

    94%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.91/10
    Rating distribution

    5

    4

    3

    2

    1

    335

    146

    28

    0

    0

    Pros
    I loved the user interface and the ease of learning it. The customer service is good and it's a full-featured system.

    Gavin M.

    Very positive, covers all the expected functionality of a product like this with some good additions.

    MH

    Mark H.

    Overall the tool is great for tracking employes. With clean interface and good pricing.

    AR

    Anonymous Reviewer

    Cons
    The initial installation and configuration process is too long and causes trouble with some of our staff.

    AR

    Anonymous Reviewer

    I would like the software to have suggested lists for websites to block or trigger an alarm known to contain malware or commonly blocked by other businesses.

    JR

    Jonathan R.

    At the check out you find out you have to pay a price higher than advertised.

    Kimberly H.

    Overall rating contenders

    Overall Rating

    Its great to see what your employees see!

    Reviewed 7 months ago

    Transcript

    Speaker 1: My name is Rachel. I'm a service delivery coordinator and I give ActivTrak a one out of five....

    Overall Rating

    Good service but not for companies less than 5 people.

    Reviewed 2 months ago

    Transcript

    Kimberly H.: Hi, my name's Kim. I am a freelancer in the technical field. I give ActivTrak a four. And...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    My opinion

    Reviewed 3 years ago

    I'm very happy, never run in any error and the agent program is constantly updated

    Pros

    ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

    Cons

    The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ActivTrak - Excellent software to aid in compliance and InsiderThreat

    Reviewed a year ago

    So far, we've been thoroughly pleased with the software.

    Pros

    ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.

    Cons

    Categorizing sites and applications takes a bit, but I don't see another way around it.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A BPO Essential Tool

    Reviewed 2 months ago

    I would say that its worth its price. Ever since we started our Work From Home set up, managing the team has been made easy by ActivTrak. We are able to monitor our team's activities as it relates to their productivity and we are able to keep our word to our clients about protecting their data and prevent any data security breaches.

    Pros

    I love how it integrates productivity tracking and security in one platform. This is the tool to help you manage your company effectively especially for outsourcing companies like us. It tracks the productivity of our offshore team and generates a comprehensive report that could help assess a staff or a team's needs in their operational day to day activities.

    Cons

    None. I would say that the features offered by ActivTrak are functional and beneficial. This makes sense because they are open for suggestions and they conduct webinars from time to time where they provide information about a new feature and gather information about what could possibly be a helpful feature in the future.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Good service but not for companies less than 5 people.

    Reviewed a year ago

    I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.

    Pros

    Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

    Cons

    You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    ActivTrak

    Reviewed 4 months ago

    Aside from being a great product, ActivTrak has excellent support. So many times, support disappears as soon as a sale is made. Not here. They follow through on every question and make sure things are done right.

    Pros

    I love how comprehensive this software is. It provides a detailed picture of a user's activity. We can get screenshots of their workstation as well as categorizing the time spent during the workday. It gives us everything we are looking for.

    Cons

    We are not exactly excited about it's pricing structure. There are so many benefits though. It is a minor issue for us.

    ActivTrak FAQs and common questions

    ActivTrak has the following pricing plans:
    Starting from: $9.00/year
    Pricing model: Free, Subscription
    Free Trial: Available


    ActivTrak has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    ActivTrak supports the following languages:
    English


    ActivTrak supports the following devices:
    Android, iPhone, iPad


    No, ActivTrak does not have an API available.


    ActivTrak offers the following support options:
    Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

    Related categories