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Connecteam vs Commusoft Comparison (2026)
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Good recommendations?
Connecteam
4.6
(5.3K)5
3.6K
4
1.4K
3
191
2
23
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Commusoft
4.7
(212)5
164
4
41
3
4
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
A modern communication experience for you and your team
Commusoft's job management software allows plumbers to take control of customer data, technician schedules, and business communications and keep everything safely
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
5.3K
5
4
3
2
1
3.6K
1.4K
191
23
16
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.7
212
5
4
3
2
1
164
41
4
0
3
- Value for money
- Ease of use
- Features
- Customer support
92%
would recommend this appPros
“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”
CK
Christina K.
Manager
“We have a few different roles in our business and it requires each of them to have their own shift with that when updating the same shift I wish there was some way that we could update the shift once instead of having to change each one for the different role eg: connected shifts.”
CM
Courtney M.
Operations Coordinator
“I also appreciated the customization options, which made it possible to tailor workflows and features to suit different business needs. Although some advanced features require higher-tier plans and setup can take time initially, the software overall improved organization, accountability, and day-to-day efficiency within the team.”
AW
Allen W.
Rollingstock Maintenance Team Leader
Pros
“The application structures every single step of the workflow, ensuring no maintenance task is forgotten and every intervention is billed accurately.”
BD
Brad D.
Maintenance Manager - Amsoil Inc
“The learning curve is steep forcing the allocation of several hours to train staff. ”
BD
Brad D.
Maintenance Manager - Amsoil Inc
“The scheduling, job history, and customer communication features save us a lot of time and reduce errors.”
RN
Rebecca N.
Operations manager
Cons
“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”
AS
Anthony S.
CIO
“Notification fatigue risk – With chats, updates, tasks, and alerts all in one app, employees can sometimes feel overwhelmed if notifications aren’t managed carefully.”
RS
Radha S.
Legal Assistant
“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”
AM
Amy M.
Owner
Cons
“The only thing I can think of is the date is funky because these Brits format date/month/year & they spell labor incorrectly.”
MH
Miriam H.
VP
“The system is clunky, complex and unsuitable for many businesses, especially in the renewables sector, but instead of coming to mutual agreements where two companies aren't right for each other, they go straight to the debt collectors to enforce their contracts and go back on their agreements for settlements.”
JP
Joseph P.
Director
“An unaffiliated third-party facebook group is their customer service operatives' suggestion for putting ideas, complaints and suggestions forward as they have no internal mechanism for this - they absolutely don't care what their customers think of them!”
JP
Joseph P.
Director
- Vendor responds to reviews
- Last review11 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Barcode/Ticket Scanning
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Booking Management
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Bulk Send
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Change Order Management
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Comment Library
- Commenting/Notes
- Commercial
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Contract/License Management
- Contractor Database
- Contractor Management
- Convert to PDF
- Corporate/Business
- Cost Database
- Cost Estimating
- Cost Tracking
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credit Card Processing
- Credit Note
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver ETA
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Email Templates
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- Expense Tracking
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Financial Management
- Fixed Asset Management
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Mechanical Equipment
- For Nonprofits
- For Nursing Homes
- For Oil & Gas
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Hourly Billing
- Image Capture
- Industrial
- Inspection Checklists
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Labor Rates
- Lead Management
- Live Driver Tracking
- Location Tracking
- Logistics Management
- Maintenance Management
- Maintenance Scheduling
- Material Ordering
- Materials Management
- Media Library
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Multi-Channel Communication
- Multi-Location
- Multiple Billing Rates
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Online Time Tracking
- Order Management
- Overtime Calculation
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Photo Capture
- Preventive Maintenance
- Prioritization
- Progress Reports
- Project Management
- Project Time Tracking
- Proposal Management
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- eCards
- Total features180
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Barcode/Ticket Scanning
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Booking Management
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Bulk Send
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Change Order Management
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Comment Library
- Commenting/Notes
- Commercial
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Contract/License Management
- Contractor Database
- Contractor Management
- Convert to PDF
- Corporate/Business
- Cost Database
- Cost Estimating
- Cost Tracking
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credit Card Processing
- Credit Note
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver ETA
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Email Templates
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- Expense Tracking
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Financial Management
- Fixed Asset Management
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Mechanical Equipment
- For Nonprofits
- For Nursing Homes
- For Oil & Gas
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Hourly Billing
- Image Capture
- Industrial
- Inspection Checklists
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Labor Rates
- Lead Management
- Live Driver Tracking
- Location Tracking
- Logistics Management
- Maintenance Management
- Maintenance Scheduling
- Material Ordering
- Materials Management
- Media Library
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Multi-Channel Communication
- Multi-Location
- Multiple Billing Rates
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Online Time Tracking
- Order Management
- Overtime Calculation
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Photo Capture
- Preventive Maintenance
- Prioritization
- Progress Reports
- Project Management
- Project Time Tracking
- Proposal Management
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- eCards
Integrations
- Total integrations12
- ADP Next Gen HCM
- ADP Workforce Now
- Commusoft Sales
- Dropbox
- FreeAgent
- Gmail
- GoCardless
- Google Calendar
- Gusto
- HubSpot CRM
- MYOB Business
- Microsoft Outlook
- Paychex
- Pipedrive
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Sage 50 Accounting
- Stripe
- Wix
- Worldpay for Enterprise
- Xero
- Zapier
- naturalForms
- Total integrations16
- ADP Next Gen HCM
- ADP Workforce Now
- Commusoft Sales
- Dropbox
- FreeAgent
- Gmail
- GoCardless
- Google Calendar
- Gusto
- HubSpot CRM
- MYOB Business
- Microsoft Outlook
- Paychex
- Pipedrive
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Sage 50 Accounting
- Stripe
- Wix
- Worldpay for Enterprise
- Xero
- Zapier
- naturalForms
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