Commusoft is an all-in-one online job management software designed for the field service industry. We help businesses manage jobs, quotations, engineer diaries, certificates, invoicing, and customer communications, plus integrates with accounting solutions such as Sage, QuickBooks and Xero.
Commusoft lets users store and manage customer contacts, including their appliance details such as make, model, serial number, and more. Users can set up automatic reminder emails, SMS messages, and letters to be sent whenever a service is due. Track jobs that have been completed and easily keep customers up to date. Quotations and estimates can be quickly created and sent to clients, detailing the work that needs to be done along with costs, required parts and a final price.
Users are able to manage all types of jobs, large or small, as well as track all engineer visits along with job status, parts used, and any remedial work required. Engineers can efficiently access all information while on the go or on site via their mobile or tablet. Scheduling features include a drag and drop diary for efficient rearranging, whenever necessary. All data is synced in real time, keeping owners, managers and engineers up to speed on every job.
Commusoft enables users to complete a range of certificates, notices, and sheets while on site, as well as capture signatures electronically. Users can create custom invoices via the desktop, mobile phone or tablet and send them directly to the customer’s email inbox. Visual reports and charts provide users with business performance, revenue and expenditure at a glance. Commusoft integrates with multiple payment gateways including Stripe, SumUp, and WorldPay.