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Commusoft
5
164
4
39
3
4
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based job management software for field service
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Commusoft - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Commusoft overview
Based on 209 verified user reviews
What is Commusoft?
By industry, Commusoft reviewers are most commonly professionals in construction (57%). The most frequent use case for Commusoft cited by reviewers is plumbing (44% of reviewers).
What are the most popular integrations for Commusoft?
The Commusoft integration most frequently cited by reviewers is Xero, an accounting product rated 4.6 out of 5 for its integration with Commusoft.
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Invoicing
Features
Email Communication
Bugs and Issues
Accounting Integration
Commusoft’s user interface
Commusoft pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Commusoft?
By industry, Commusoft reviewers are most commonly professionals in construction (57%). The most frequent use case for Commusoft cited by reviewers is plumbing (44% of reviewers).
Select to learn more
Who uses Commusoft?
Based on 209 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Commusoft's key features
Most critical features, based on insights from Commusoft users:
All Commusoft features
Features rating:
Commusoft alternatives
Commusoft
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Commusoft pricing
Value for money rating:
Starting from
No pricing info
User opinions about Commusoft price and value
Value for money rating:
To see what individual users think of Commusoft's price and value, check out the review snippets below.
Rebecca N.
Operations manager
Shannon O.
Engineer
Commusoft integrations (18)
Integrations rated by users
We looked at 209 user reviews to identify which products are mentioned as Commusoft integrations and how users feel about them.
Integration rating: 4.6 (14)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“We are not there yet.”
“Sage is our base program where all orders come an goes and is very critical this sync ”
Jem C.
IT Manager
Integration rating: 5.0 (2)
“It makes it easy to schedule events with other Gmail users.”
Rylie P.
Communications Coordinator
Integration rating: 5.0 (2)
“All of our invoicing is shared between the two programs.”
“I haven't at the moment.”
Jay H.
Chief Strategy Officer
Commusoft customer support
What do users say about Commusoft customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Commusoft customer support.
A significant portion of users highlight Commusoft's support team as friendly, knowledgeable, and always willing to help.
Broad user base reports fast response times, with support often resolving issues promptly and following up to ensure satisfaction.
Widespread user sentiment praises the team's patience and thoroughness during onboarding, training, and system customization.
Frequently reported by users, support staff are approachable, provide clear explanations, and assist with both minor and complex queries.
Support options
Training options
To see what individual users say about Commusoft's customer support, check out the review snippets below.
“The staff are amazing and provide great support for anything big or small that you need help with.”
Amy S.
Admin Assistant
“I love that this JMS is streamlined for planned and reactive maintenance companies like ourselves, particularly working in conjunction with estate agents.”
Georgia S.
Director
“An unaffiliated third-party facebook group is their customer service operatives' suggestion for putting ideas, complaints and suggestions forward as they have no internal mechanism for this - they absolutely don't care what their customers think of them!”
Joseph P.
Director
“I don't like the way that some functions and tools are in this software because in some cases it's difficult to understand the way that you need to use the tool and for this reason i think that some descriptions can be added.”
Jaroth M.
Student
Commusoft FAQs
Commusoft is a software that helps multi-trade contractors servicing apartments, hotels, offices, and more. The platform includes daily subcontractor licenses, advanced service contracts, PPM, and SLA capabilities, ensuring they can handle any challenge. The personalized self-service portal gives customers real-time access to quotes, invoices, and job reports, reducing administrative tasks. Custom invoicing and integrated payment solutions accelerate the business's cash flow. Commusoft lets users store and manage customer contacts, including their assets details such as make, model, serial number, and more. Users can set up automatic reminder emails, SMS messages, and letters to be sent whenever a service is due. Track work orders that have been completed and easily keep customers up to date. Quotations can be created and sent to clients, detailing the work that needs to be done along with costs, required spare parts and a final price. Users are able to manage all types of work orders, large or small, as well as track all technicians visits along with job status, parts used, and any remedial work required. Technicians can efficiently access all information while on the go or on site via their mobile or tablet. Scheduling features include a drag and drop schedules for efficient rearranging, whenever necessary. All data is synced in real time, keeping owners, managers and technicians up to speed on every work orders. Commusoft enables users to complete a range of checklists, notices, and sheets while on site, as well as capture signatures electronically. Users can create custom invoices via the desktop, mobile phone or tablet and send them directly to the customer’s email inbox. Visual reports and charts provide users with business performance, revenue and expenditure.
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