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Connecteam vs ShiftCare Comparison (2026)
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Connecteam
4.6
(5.3K)5
3.6K
4
1.4K
3
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2
23
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ShiftCare
4.6
(185)5
127
4
45
3
8
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
A modern communication experience for you and your team
Caregiver scheduling for home care agencies. Roster your team from one availability view, offer open shifts, auto-assign them to the first caregiver who applies, and keep time and attendance records ready for billing and audits. Used by 8,000+ care providers.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
5.3K
5
4
3
2
1
3.6K
1.4K
191
23
16
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.6
185
5
4
3
2
1
127
45
8
2
3
- Value for money
- Ease of use
- Features
- Customer support
83%
would recommend this appPros
“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”
CK
Christina K.
Manager
“The platform provides a wide range of useful tools for managing employees, communication, scheduling, time tracking, and daily tasks in one place.”
Bob F.
CEO
“I also appreciated the customization options, which made it possible to tailor workflows and features to suit different business needs. Although some advanced features require higher-tier plans and setup can take time initially, the software overall improved organization, accountability, and day-to-day efficiency within the team.”
AW
Allen W.
Rollingstock Maintenance Team Leader
Pros
“Limited tool for support coordination e.g budgeting, support planning and automated forms i.e services agreements, support plans.”
GG
Gerry G.
Client Intake and Scheduling Coordinator
“We are able to communicate for last minute coverage too and that makes all the difference when getting our clients the care they need.”
JR
Julie R.
Scheduling
“ShiftCare linking to Xero has been great for streamlining invoicing, which has saved plenty of admin time.”
SH
Scott H.
Disability Support Worker
Cons
“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”
AS
Anthony S.
CIO
“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”
AM
Amy M.
Owner
“It can be difficult to give setting to different users and admins, having multiple places to assign different things is confusing would like it if all setting being assigned to users and admins were in one place.”
NM
Neleh M.
Guest Services Coordinator
Cons
“I can create new types of staff qualifications in the settings section, but I can't find how to add these qualifications to staff profiles.”
JM
Julia M.
Service Delivery Manager
“I'd like to easily be able to export individual incident reports into OUR template in Word or PDF - the export for communications at the moment is pretty ugly and is only in PDF.”
JM
Julia M.
Service Delivery Manager
“They even called my personal cell multiple times for payment before onboarding, but once issues appeared, they vanished.”
JS
Jason S.
Owner
- Vendor responds to reviews
- Last review18 days ago
- Vendor responds to reviews
- Last review9 days ago
Key features
- Total features180
- 360 Degree Feedback
- @mentions
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blended Learning
- Blogs
- Brainstorming
- Break Management
- Built-in Course Authoring
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Capacity Planning
- Care Plan Management
- Caregiver Management
- Catalog Management
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Corporate/Business
- Course Authoring
- Course Library
- Course Publishing
- Course Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Digital Signage
- Digital Signature
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Driver Management
- EMR/EHR
- Electronic Forms
- Electronic Signature
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Event Calendar
- Event Management
- Event Scheduling
- FMLA Administration
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Financial Management
- For Healthcare
- For Long Term Care
- For Nonprofits
- For Nursing Homes
- For Plumbing Industry
- For Vacation Rentals
- Forecasting
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Geriatric Care
- Goal Management
- Goal Setting/Tracking
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- HR Management
- Historical Reporting
- Home Health Care Management
- Housekeeping Management
- ISO Compliance
- Incident Management
- Interactive Content
- Interactive Learning
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Description Management
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Knowledge Management
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Lead Management
- Learning & Development
- Learning Management
- Leave Policy Management
- Leave Tracking
- Live Chat
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Manager-to-Employee Recognition
- Mass Notifications
- Meal/Nutrition Management
- Medical Billing
- Medical History Records
- Medication History
- Medication Management
- Membership Management
- Messaging
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Online Scheduling
- Overtime Calculation
- Patient Communications
- Patient Engagement
- Patient Management
- Patient Records Management
- Payroll Management
- Physician Management
- Point of Care System
- Predictive Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Scheduling
- Self Service Portal
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Staff Management
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third-Party Integrations
- Time Clock
- Time Off Requests
- Time Tracking by Client
- Timesheet Management
- User Management
- Vacation/Leave Tracking
- Visit Verification
- Workflow Management
- eCards
- Total features94
- 360 Degree Feedback
- @mentions
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blended Learning
- Blogs
- Brainstorming
- Break Management
- Built-in Course Authoring
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Capacity Planning
- Care Plan Management
- Caregiver Management
- Catalog Management
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Corporate/Business
- Course Authoring
- Course Library
- Course Publishing
- Course Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Digital Signage
- Digital Signature
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Driver Management
- EMR/EHR
- Electronic Forms
- Electronic Signature
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Event Calendar
- Event Management
- Event Scheduling
- FMLA Administration
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Financial Management
- For Healthcare
- For Long Term Care
- For Nonprofits
- For Nursing Homes
- For Plumbing Industry
- For Vacation Rentals
- Forecasting
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Geriatric Care
- Goal Management
- Goal Setting/Tracking
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- HR Management
- Historical Reporting
- Home Health Care Management
- Housekeeping Management
- ISO Compliance
- Incident Management
- Interactive Content
- Interactive Learning
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Description Management
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Knowledge Management
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Lead Management
- Learning & Development
- Learning Management
- Leave Policy Management
- Leave Tracking
- Live Chat
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Manager-to-Employee Recognition
- Mass Notifications
- Meal/Nutrition Management
- Medical Billing
- Medical History Records
- Medication History
- Medication Management
- Membership Management
- Messaging
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Online Scheduling
- Overtime Calculation
- Patient Communications
- Patient Engagement
- Patient Management
- Patient Records Management
- Payroll Management
- Physician Management
- Point of Care System
- Predictive Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Scheduling
- Self Service Portal
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Staff Management
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third-Party Integrations
- Time Clock
- Time Off Requests
- Time Tracking by Client
- Timesheet Management
- User Management
- Vacation/Leave Tracking
- Visit Verification
- Workflow Management
- eCards
Integrations
- Total integrations12
- ADP GlobalView Payroll
- ADP Next Gen HCM
- ADP Workforce Now
- Employment Hero
- Google Calendar
- Gusto
- HubSpot CRM
- MYOB
- Paychex
- QuickBooks Desktop Payroll
- QuickBooks Online
- RUN Powered by ADP
- Viventium Software
- Wix
- Xero
- Zapier
- Total integrations10
- ADP GlobalView Payroll
- ADP Next Gen HCM
- ADP Workforce Now
- Employment Hero
- Google Calendar
- Gusto
- HubSpot CRM
- MYOB
- Paychex
- QuickBooks Desktop Payroll
- QuickBooks Online
- RUN Powered by ADP
- Viventium Software
- Wix
- Xero
- Zapier
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