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Connecteam vs ShiftCare Comparison

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Overview

Category Leaders

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Category Leaders

A cloud-based management platform that helps care and support providers increase efficiency and save time on admin.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

327

5

4

3

2

1

261

60

3

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

111

5

4

3

2

1

88

21

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.
They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
My experience with Connecteam has been very positive. I love the fact that the message box is on the screen so you can click on it and get help immediately.

Pros

Shiftcare was by far, the best decision we made. It not only cut my costs to a fraction of the last company but the customer service is amazing and the software is seamless.
Our overall experience with shiftcare has been fantastic so far, we love how user friendly it is.
I love how shifecare is so user friendly. I love how we can see client profiles with ease and can put so much information in for the client.

Cons

My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.

Cons

It gets a bit frustrating to need to 'refresh' the screen after changes being made in some of the screens.
During incident and after incident , and was there anyway they could avoid this incident in the future. Even adding triggers that may have caused this incident.
It's a hard start because it has so many elements to it but I think it'll be that way with any shift management app.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features362
  • 360 Degree Feedback
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Add & Edit Photos
  • Address Book
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audio/Video Messaging
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Bite-Sized Learning
  • Blended Learning
  • Booking Management
  • Brainstorming
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Capacity Planning
  • Care Plan Management
  • Caregiver Scheduling
  • Case Notes
  • Cataloging/Categorization
  • Categorization/Grouping
  • Certification & Licensing
  • Chat/Messaging
  • Checklists
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Comment Library
  • Commenting/Notes
  • Commercial Inspections
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Sharing
  • Convert to PDF
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Deadline Management
  • Digital Signage
  • Digital Signature
  • Directory Listing Management
  • Discussions/Forums
  • Dispatch Management
  • Document Capture
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Driver Management
  • Electronic Forms
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Employee Training
  • Engagement Tracking
  • Equipment Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • FMLA Administration
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • Filtering
  • For HVAC Companies
  • For Lawn Care
  • For Nonprofits
  • For Plumbing Industry
  • For Staffing Agencies
  • For Vacation Rentals
  • Forms Creation & Design
  • Forms Management
  • Front Desk Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Gamification
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Group Scheduling
  • HIPAA Compliant
  • HR Management
  • Historical Reporting
  • Home Health Care Management
  • Housekeeping Management
  • Ideation
  • Incident Management
  • Interactive Content
  • Interactive Learning
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • Labor Management
  • Layout & Design
  • Learner Portal
  • Learning & Development
  • Learning Management
  • Learning Paths/Tracks
  • Leave Policy Management
  • Leave Tracking
  • Live Chat
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Manager-to-Employee Recognition
  • Mass Notifications
  • Member Directory
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Interface
  • Mobile Learning
  • Mobile Signature Capture
  • Mobile Survey
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Multimedia Support
  • Multiple Billing Rates
  • Negative Feedback Management
  • Newsletter Management
  • No-Code
  • Offline Time Tracking
  • On Call Scheduling
  • Onboarding
  • Online Booking
  • Online Forums
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Payroll Reporting
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Planning Tools
  • Policy Management
  • PowerPoint Conversion
  • Pre-built Templates
  • Preventive Maintenance
  • Process/Workflow Automation
  • Productivity Analysis
  • Profile Change Approvals
  • Profile Visibility Controls
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Pulse Surveys
  • Punch card
  • Question Branching
  • Question Library
  • QuickBooks Integration
  • Quizzes
  • Randomization
  • Read Receipts
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recipe Management
  • Recognition Tracking
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Properties
  • Resource Management
  • Resource Scheduling
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rich Text Editor
  • Role-Based Permissions
  • Rules-Based Workflow
  • SCORM Compliance
  • SMS Messaging
  • Schedule Distribution
  • Scheduled Messaging
  • Scheduling
  • Scoring
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Self-paced Learning
  • Service History
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Single Property
  • Single Sign On
  • Skill Testing
  • Skills Assessment
  • Skills Tracking
  • Skip Logic
  • Social Learning
  • Social Recognition
  • Spreadsheet View
  • Staff Management
  • Status Tracking
  • Stock Management
  • Storyboarding
  • Student Portal
  • Sub-Task Management
  • Summary Reports
  • Supplier Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Board View
  • Task Editing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Task/Project Tracking
  • Team Calendars
  • Team Notes
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Test/Quiz Creation
  • Tests/Assessments
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • To-Do List
  • Touch Screen
  • Training Administration
  • Training Management
  • Transcripts/Chat History
  • Transportation Management
  • Trend Analysis
  • Unified Directory
  • Usage Tracking/Analytics
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vehicle Tracking
  • Vendor Management
  • Video Management
  • Virtual Keyboard
  • Visual Analytics
  • Visual Notifications
  • WYSIWYG Editor
  • Waitstaff Management
  • Web Forms
  • Web Notifications
  • Wiki
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCards
  • Total features58
  • 360 Degree Feedback
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Add & Edit Photos
  • Address Book
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audio/Video Messaging
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Bite-Sized Learning
  • Blended Learning
  • Booking Management
  • Brainstorming
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Capacity Planning
  • Care Plan Management
  • Caregiver Scheduling
  • Case Notes
  • Cataloging/Categorization
  • Categorization/Grouping
  • Certification & Licensing
  • Chat/Messaging
  • Checklists
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Comment Library
  • Commenting/Notes
  • Commercial Inspections
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Sharing
  • Convert to PDF
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Deadline Management
  • Digital Signage
  • Digital Signature
  • Directory Listing Management
  • Discussions/Forums
  • Dispatch Management
  • Document Capture
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Driver Management
  • Electronic Forms
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Employee Training
  • Engagement Tracking
  • Equipment Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • FMLA Administration
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • Filtering
  • For HVAC Companies
  • For Lawn Care
  • For Nonprofits
  • For Plumbing Industry
  • For Staffing Agencies
  • For Vacation Rentals
  • Forms Creation & Design
  • Forms Management
  • Front Desk Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Gamification
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Group Scheduling
  • HIPAA Compliant
  • HR Management
  • Historical Reporting
  • Home Health Care Management
  • Housekeeping Management
  • Ideation
  • Incident Management
  • Interactive Content
  • Interactive Learning
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • Labor Management
  • Layout & Design
  • Learner Portal
  • Learning & Development
  • Learning Management
  • Learning Paths/Tracks
  • Leave Policy Management
  • Leave Tracking
  • Live Chat
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Manager-to-Employee Recognition
  • Mass Notifications
  • Member Directory
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Interface
  • Mobile Learning
  • Mobile Signature Capture
  • Mobile Survey
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Multimedia Support
  • Multiple Billing Rates
  • Negative Feedback Management
  • Newsletter Management
  • No-Code
  • Offline Time Tracking
  • On Call Scheduling
  • Onboarding
  • Online Booking
  • Online Forums
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Payroll Reporting
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Planning Tools
  • Policy Management
  • PowerPoint Conversion
  • Pre-built Templates
  • Preventive Maintenance
  • Process/Workflow Automation
  • Productivity Analysis
  • Profile Change Approvals
  • Profile Visibility Controls
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Pulse Surveys
  • Punch card
  • Question Branching
  • Question Library
  • QuickBooks Integration
  • Quizzes
  • Randomization
  • Read Receipts
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recipe Management
  • Recognition Tracking
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Properties
  • Resource Management
  • Resource Scheduling
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rich Text Editor
  • Role-Based Permissions
  • Rules-Based Workflow
  • SCORM Compliance
  • SMS Messaging
  • Schedule Distribution
  • Scheduled Messaging
  • Scheduling
  • Scoring
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Self-paced Learning
  • Service History
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Single Property
  • Single Sign On
  • Skill Testing
  • Skills Assessment
  • Skills Tracking
  • Skip Logic
  • Social Learning
  • Social Recognition
  • Spreadsheet View
  • Staff Management
  • Status Tracking
  • Stock Management
  • Storyboarding
  • Student Portal
  • Sub-Task Management
  • Summary Reports
  • Supplier Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Board View
  • Task Editing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Task/Project Tracking
  • Team Calendars
  • Team Notes
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Test/Quiz Creation
  • Tests/Assessments
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • To-Do List
  • Touch Screen
  • Training Administration
  • Training Management
  • Transcripts/Chat History
  • Transportation Management
  • Trend Analysis
  • Unified Directory
  • Usage Tracking/Analytics
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vehicle Tracking
  • Vendor Management
  • Video Management
  • Virtual Keyboard
  • Visual Analytics
  • Visual Notifications
  • WYSIWYG Editor
  • Waitstaff Management
  • Web Forms
  • Web Notifications
  • Wiki
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCards

Integrations

  • Total integrations7
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud