ePro Scheduler Plus Reviews

ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

4.65/5 (17 reviews)

David Harris

ePro Scheduler is the next step in managing a large workforce

Used daily for 2+ years
Reviewed 2016-07-08
Review Source: Capterra

I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate. The ease of use and the ability to generate and manage a large worforce. The ability to manage thousands of incident reports over the course of a year. It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Craig Martzke

ePro leading the way

Used daily for 2+ years
Reviewed 2016-07-11
Review Source: Capterra

After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.There are too many positives to list here. However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Jamie Schiefer

The basic scheduling system and employee management is user friendly.

Used daily for 2+ years
Reviewed 2018-07-02
Review Source: Capterra

The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Christopher Clifton

exceptional and expedient resolution to issues, though we have not had many since implimentation

Used daily for 2+ years
Reviewed 2018-07-05
Review Source: Capterra

better communication between management and staff. faster payroll processing. great record keeping. total ems operations business solution.it has decreased our payroll processing time from 1- 8 hour day to about 20-30 minutes. scheduling and employee access from anywhere is great. we utilize it for a true business management solution on the operations side.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Carol Vickers

ePro Scheduler

Used daily for 2+ years
Reviewed 2016-08-19
Review Source: Capterra

The ePro team has been extremely helpful customizing the software to meet our specific business needs and processes. When we had a last minute critical customization needed, they prioritized our service request so we could meet our payroll deadline.Text Messaging feature & message center, customizable, multiple options for handling differentials, wonderful support staff, employee & PTO balance import options, certification upload & approval workflow, cert expiration email notifications, security options, public and secure Document features, cloud based, training provided

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Timothy Burger

Great System

Used daily for 2+ years
Reviewed 2016-08-19
Review Source: Capterra

Our Company Currently uses this software for Scheduling, Timekeeping, Incident report Tracking just to name a few. The system allows for a complete circle of communication to employees. I highly recommend this software for any company not just for EMS/Police/Fire.Incident Tracking, Timekeeping and Scheduling

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

John Surface

Review of ePro Scheduler Plus

Used daily for 2+ years
Reviewed 2016-08-10
Review Source: Capterra

We have been with ePro almost from the beginning. The product continues to evolve and meet our needs in many ways. From the beginning the staff at ePro have always been open to suggestions for improvements as our operational needs change. Ease of use. Especially easy to configure user groups and employee profiles. Every transaction is searchable. We have 400 employees with unlimited schedule variations. We have never found a scenario that we could not accommodate through ePro. The bio clocks are easy to configure and a vital part of tracking employee punches at more than a dozen locations.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Bryan Runyan

It's been great.

Used daily for 2+ years
Reviewed 2018-07-05
Review Source: Capterra

Ease of use. Report options. Personable service. Reliability. The it is set up in a way that works for EMS schedules as well as administrative roles.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Christopher Burnett

Follow-up Review

Used daily for 2+ years
Reviewed 2016-08-10
Review Source: Capterra

Good product and support. Happy that the company's focus on wanting to improve the product. Expanding dashboard to include HR analytics would also be a good position and would provide add'l value to current customers and prospects. Product is easy to use and is accessible. Like the idea that the company is pushing many improvements and is investing in making it even more user friendly. Along w/analytics.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Scott W. Davis

Unwieldy and frustrating for employee level use

Used daily for 6-12 months
Reviewed 2018-09-06
Review Source: Capterra

Management and payroll love this program. However, from the crew member/employee side, it is very frustrating. Every punch in or out needs a note in addition to name and password. Why??? Every time I’ve uploaded a certificate, the attachment shows fine on my side, but HR can’t see it and I still have to make a trip to the main during business hours (I work nights) to turn it in. It drops at least 2-3 punches a week. Overall, not a great program for the employee, though management seems to love it.Payroll makes slightly less mistakes using this program.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Anita Meadows

Overall, the best!

Used daily for 2+ years
Reviewed 2018-07-02
Review Source: Capterra

All of scheduling and payroll are on this software. It helps tremendouslyIt does a lot for me coming from paper to this software. The employees can see what their schedules are

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Tim Frost

Twin City Ambulance

Used daily for 2+ years
Reviewed 2016-08-23
Review Source: Capterra

Twin City Ambulance has been utilizing ePro Scheduler / Manager since early 2013. During that time we have dramatically improved payroll accuracy while also reducing time dedicated to payroll and scheduling tasks. The software has also improved our ability to effectively and consistently communicate with our employees through the many useful modules such as messenger, tracker, and continuing education. The software is easy to use and is important to our operations.Ease of use

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Walt Eismann

Great Product and Service

Used daily for 2+ years
Reviewed 2016-09-21
Review Source: Capterra

I have been an ePro customer for many years and the customer service is second to none. Dealing with these folks is like having an extension of your own IT department. Ease of use and custom features

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Anonymous

Scheduler Plus Review

Used daily for free trial
Reviewed 2018-11-20
Review Source: Capterra

we are able to keep everyone's space/venue issues under control and managed efficiently.the software is easy to use. I love being able to see the big picture when scheduling our building usage. it keeps everything organized and everyone on the same page

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Jennifer Karim

National HR Director

Used weekly for 2+ years
Reviewed 2016-08-08
Review Source: Capterra

Love our account manager Ashlyn Hobbs! She is extremely responsive and knowledgeable and assists us in working through some very complicated projects with each of our different groups

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

Mindy Robinson

Great Software

Used weekly for 1-2 years
Reviewed 2016-08-08
Review Source: Capterra

Wonderful customer service experience. I am always able to get assistance with a quick and efficient response. The software is easy to use. Easy to navigate.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

William Hinton

ePro Scheduler Plus Review

Reviewed 2016-08-22
Review Source: Capterra

Product has streamlined the process of scheduling of our staff and helped manage unscheduled absences. Customer service is easy to contact and top-notch.

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ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries