ExakTime Pricing, Features, Reviews & Comparison of Alternatives

ExakTime

Web-based time and attendance tracking for mobile workforces

4.17/5 (152 reviews)

ExakTime overview

What is ExakTime?

ExakTime is a cloud-based time and attendance tracking solution suitable for meeting the needs of service industries deploying workforces within the field. Boasting mobile support that incorporates smartphone apps for both iOS and Android platforms, ExakTime also captures time data via wireless field clock devices, web time tracking, biometrics and more. Employees can clock in and out with the tap of a button, leveraging Photo ID Verification to confirm identity, while supervisors can also clock whole crews and log employee tasks to aid job costing.

In addition, ExakTime utilizes GPS technology to setup customizable geofences for locations and job sites, while GeoTrakker feeds back traveling worker data. Breadcrumbs give supervisors map-based updates on current location, speed of movement and more as field staff go about their business. All this information is viewable within the SiteHub app, bringing together job site oversights, live job activity feeds, hourly labor costs and even weather forecasts. ExakTime is capable then of sending all this data out to supported accounting packages to support payroll processing within many of the most popular third-party applications. What's more, authorized users can access built-in reporting capabilities comprising 25 reporting varieties that can be customized or filtered to summarize valuable workforce performance insights.
www.exaktime.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
ExakTime screenshot: Flexible enough to cater for multiple field-based industries, ExakTime places mobile access at its coreTime tracking + schedulingExakTime screenshot: ExakTime Connect promises a web-based time and attendance tracking solution for managing a mobilized employee workforceExakTime screenshot: Site updates and incident logs can be captured on mobile devices as field notes, via text, voice or photosExakTime screenshot: The companion time clock app brings workforce management to compatible mobile devicesExakTime screenshot: Employees can clock-in via the mobile app, using Photo ID Verification to confirm and approve identityExakTime screenshot: The GeoTrakker feature runs in the background to track and plot GPS breadcrumbs showing employee movements out in the field ExakTime screenshot: ExakTime Mobile's SiteHub facilitates mobile workforce management with job site oversights, live data feeds, weather forecasting, labor costs and moreExakTime screenshot: Time tracking reporting options include the creation of digital time cards, detailing hourly breakdowns for employees and overtime informationExakTime screenshot: Generate executive summary reports to get an oversight on the workforce hours expended within a given locationExakTime screenshot: Payroll reporting includes a certified job worksheet that shows time and attendance for worksitesExakTime screenshot: Rugged, durable time clocks such as the JobClock Hornet portable time clock are compatible with ExakTime to capture accurate field data automatically

ExakTime reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.8
  4.1
  4.3
Ashley DeLellis

Easy to use. Basic functions but work well for what my company needs for time tracking purposes.

Used daily for 1-2 years
Reviewed 2018-06-28
Review Source: Capterra

Pros
Works well with many different jobs, job locations, and different cost codes. This software works well on both the admin side and the employee side. It is simple enough for employees to use on their own without much explanation.

Cons
The field reports section could use some work. I love the ability to write field notes, but sometimes there are errors or delayed notes. Also, if the employee doesn't "log in" to a field note correctly you cannot go back and find it once deleted from notes overall section. However, this is not a deal breaker for the product.

Response from ExakTime


Hi Ashley,

It is good to hear that the straightforward approach of our mobile app has made it easy for your employees to use. Thank you for your review, we love to get feedback from our customers!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Aimee Kilby

From the moment we started using this software, we were saving money.

Used daily for 1-2 years
Reviewed 2017-05-01
Review Source: Capterra

Saves time and money from start to finish.

Pros
The GPS locator showed when an employee was not at the location. When they attempted to punch in for work before they even left their house, the system would flag it red and the employee would have to be truthful. This was an important aspect to saving our company money. When you have 40 employees and several of them are making upwards or more and they are punching in for an extra 15-30 minutes daily, it makes a large difference. It also made job costing a breeze. Instead of spending several hours job costing a big job weekly, a few selections in the report screen and there is a complete breakdown within just a couple of minutes. This was an excellent money and time saver aspect of the program. Also, being able to just hit a few buttons and transfer all the time records to my accounting software for payroll is a miraculous thing for me. Instead of spending hours on time records for payroll, a couple of minutes and there it is, ready to go. On the accounting side of the program, just the money saved in time alone, paid for the program in all actuality.

Cons
If the employee turns off the GPS locator on their mobile device, they can beat the system. It is overall a great program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Peter Colgan

A time-keeping company that cannot keep time

Used daily for 2+ years
Reviewed 2020-02-17
Review Source: Capterra

Pros
It was easy to use. My employees liked it. Nobody likes keeping track of hours

Cons
I used this application for several years. GET THIS. IT PRODUCES DUPLICATE TIME ENTRIES ON A REGULAR BASIS!! This has created several very tense and embarrassing situations with my hourly customers. They said the error was on our end. We must have double synced the records to Quickbooks. To that I say why would you create code that allows that action to take place? What possible benefit is that?And when I called them to request the time records that were created when I was paying for the program, (so I could sort out the mess they had created with my customers-plural) they demanded $140 for those records. I switched to Tsheets which is much more reasonably priced and bonus--It actually produces accurate time records. Bottom line, if your selling accuracy and accounting programs, make sure they actually work.

Response from ExakTime


Hello Peter,

We apologize for any frustrations experienced after discontinuation of services. We focus on resolving all concerns with our active customers to their satisfaction and are confident these issues are not occurring across our customer base.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Vince Ricci

We're loving it!

Used daily for 2+ years
Reviewed 2017-03-30
Review Source: Capterra

This move to the web has made things a lot better, and the support has been fantastic!! The live chat and response time/efficiency of the support team has made things far easier for our entire team!!

Pros
tracks time well bread crumbs

Cons
would like geotraker to continue to run as long as ppl are punched in even if they close the app would like a few more customization options, but pretty good overall

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Shana Hoeykens

The updates have been better, and faster. This makes payroll a lot easier and keeps employees honest

Used daily for 2+ years
Reviewed 2018-06-26
Review Source: Capterra

Pros
I like that you are able to leave comments on the actual timecards, it saves a lot of time from the field notes. I also like that you can see where the employees are clocking in and out from. I wish it would automatically ask them .. "Why are you clocking in here outside of the geotracker" so that they have to answer or say it was a mistake and they meant to clock out earlier. I also like all the different security settings.

Cons
The part that I least like about it is that when I am adjusting the time records, it can be very slow. Also, there are way too many report options and it is hard to figure out the right one you want and it takes too long.

Response from ExakTime


Hello Shana,

Thank you for your review. We are constantly working to make updates to our services so that we can better serve our customers so we are glad to hear that you have been enjoying some of our latest updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

ExakTime pricing

Pricing options
Subscription
View Pricing Plans

Contact ExakTime to request full pricing information and quotes.

ExakTime features

Activity Dashboard
Customizable Reporting
Employee Self Service
Reporting & Statistics

API (523 other apps)
Activity Tracking (264 other apps)
Applicant Tracking (315 other apps)
Automatic Notifications (387 other apps)
Customizable Branding (305 other apps)
Data Import/Export (291 other apps)
Employee Database (286 other apps)
Employee Management (351 other apps)
Employee Onboarding (250 other apps)
Employee Portal (253 other apps)
Performance Management (243 other apps)
Real Time Reporting (260 other apps)
Recruitment Management (266 other apps)
Reminders (259 other apps)
Self Service Portal (326 other apps)
Third Party Integration (354 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for ExakTime

Key features of ExakTime

  • Field notes
  • Historical audit
  • Biometric time clock
  • Accounting integration
  • Automatic data backup
  • Biometric
  • Collaborative review
  • Customizable reporting
  • Data filtering
  • Employee self service
  • Incident management
  • Job costing
  • Mobile integration
  • Spanish language support
  • Payroll integration
  • Field notes
  • QuickBooks integration
  • Real time updates
  • Secure data storage
  • Executive summary reports
  • Timesheet management
  • Manager's dashboard
  • Time & attendance tracking
  • Location tracking
  • Role-based permissions
  • Web forms
  • User photos
  • View sets
  • Geographic maps
  • Time clock integration
  • ID verification
  • Overtime calculation
  • Reporting options
  • Hourly employee tracking
  • Workstation tracking
  • Geolocation
  • Clock in and out
View All Features

Benefits

ExakTime is a cloud-based time and attendance system that integrates smartphone app support to provide tracking methods including wireless clock, mobile app and a web time tracking option also.

The system is flexible enough to meet the needs of field service businesses and deployment within the construction, landscaping, field services, transportation, energy, home care and installation.

The SiteHub facility places job site details into a single app screen, where workforce managers can access real-time updates on work site data, live clock ins/outs, field notes, equipment or materials information, weather forecasts and more.

Seamlessly connect ExakTime with supported leading accounting and payroll software, sending employee data to QuickBooks, Sage, Viewpoint, Foundation, ADP and more.

Integrated reporting capabilities can generate 25 different report types that can be fully customized and filtered, including digital time cards, overtime reports, location and GPS reporting, executive summaries, certified payroll and historical audits.