ezLaborManager Reviews

I manage 6 student workers that usually work evenings and on the weekends when I’m not in the office. What I like most is that EzLabor is set up to only work on certain computers/IP addresses, so I never have to worry about them clocking in from home or somewhere else.

It looks a little outdated, but looks aren’t everything, it functions great.

Booking time off is very easy for staff. Once you assign a schedule to an employee there isn't a lot that the employee has to do. Unless they ver from what's scheduled the system does everything for the employee.

We have to extract our hours from ezlm on Thursday, so we have to have employee force through their Friday time. This causes many issues. Not always software related, more with our processes, but still a pain point. If would be great if we had a way to do a mass push through of the Friday at the end of the pay period. The lunch deduction causes many issues. The system isn't updated right...

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ADP has done wonderful upgrades. All our employees love the ease of seeing payroll and 401k. The tracking for YTD and previous years is a wonderful feature.

Occasionally the log in wont take a password that is correct and locks you out. Although it has seemed to get better in the last 3 months.

This software was problematic, wasn't user friendly, riddled with issues and didn't provide flags when there were timekeeping problems that needed follow up, didn't work properly with our hourly workforce. We ended up restricting this system to our salaried, exempt employees who didn't need to clock in and out daily and only used this to document their requests for days off.

Too many issues, poor implementation from ADP team, poor customer support and they were not able to resolve any of the issues we were experiencing.

This is easy to access and all the functions you need are right there on the home page. You can quickly verify your clock ins/outs and make sure your time sheet is accurate. We use this to apply for PTO as well. Very useful product.

The website appears slightly outdated and the buttons are a little small such as the sidebar on the right with all of the main options on it. I would expect those to be more prominent and easy to click coming from a UX background.

This program makes it easy for employees to clock in and out daily and view timesheets for each pay period. The process to request and approve PTO is made simple and it track PTO balances.

I have not been pleased with the customer service I received. If there's something I can't figure out I expect customer service to be willing to help me figure things out. Based on my experience with customer service that has not been the case.

It integrates with the payroll and it can be embedded on the site. So easy to log in and there are a bunch of different options when you are buying the device to have for your business.

if you don't have adp it doesn't integrate and ADP is expensive to have depending on the side of your business and the need.

It's very easy to use and intuitive. Been using it for years now to clock in/out and review my time sheet.

I haven't encountered any issue yet. The interface could use an update, to make it a bit more easy on the eyes and modern. But also, if it ain't broke don't fix it!

It is easy to keep track of my staff's hours, make corrections to their time clock, and I like that we can use it at any computer or on a smart phone.

It doesn't always allert me when my staff has missed punches. .

I liked how simple and plain the layout was. Easy to place in hours and pull out reports.

The scheduling is a little complicated, and if you don't use some features, it'll notify you and there seems to be no way to bypass these notifications unless you use those features (like scheduling). The scheduling isn't so flexible with weekly changes at work.

I learned Payroll using this product. ADP is really great about providing training opportunities for software users. The training is quite in-depth and very valuable for those using the software. Support was readily available whenever there was a question. Absolutely loved the reporting side of the product. We had ADP handle all of our taxes and garnishments, and they made the process a breeze. It was really nice having a 3rd party overseeing what can be a daunting task especially when you are new to payroll. The support staff were always polite and courteous as well as knowledgeable.

Some areas of the software program were quite complex and required additional training/assistance. Example would be year-end process, and creating reports are just a couple of items. We also noticed with updates, things would change within payroll. Example would be we had an employee on 2nd shift with a 3% shift differential. After an update the employee's shift differential was removed, and then at some point it added back a 5% shift differential. We also had some problems with the accruals.

Employees are able to log-in and input a time punch rather than using a traditional "time clock". They are also able to view their punch history. We are able to access each employee's time punches to review, verify and adjust as necessary to ease the weekly payroll crunch.

Customer Service is not always the best. When placing a call at times we have been passed to multiple people to solve an issue. We have also experienced glitches when correcting time punches. The correction is entered but afterwards the correction does not show up.

I love ADP! Navigating is very easy with the Home area with Clock in, Clock Out, Lunch Out, My Timecard and New Time Off Request button. I find with other software, you must search for these basic functions when it really should be right there. On the bottom, it shows the activity, and allows you to enter notes within the time card which is extremely useful when processing payroll.

ADP seems to work hard on making it easy to do payroll or even take care of your own time card. Once you get used to the features and functions, it becomes very easy.

This program is another by ADP which is great as it gives us peace of mind knowing that if we have any issues then we have them to rely on. That alone is a huge benefit. This program makes it easy to automate processes which used to take up valuable time from different employees.

The program runs well enough that we don't really have any complaints with it. There are times it can run a little slow but it's not worth not buying over it. Sometimes there are rules we run into that we were unaware of that we have to figure out as we go, but it's a learning process.

I have always enjoyed the perks and benefits that come with using ADP. Not only does it track your hours on a daliy, weekly, monthly basis but you can go back and review past months. It is always great for tracking your time off hours and requests.

There are slight issues with it going down for maintenance which depending on the length of time and amount of employee's that use it, that would be troublesome. It is however, very easy to go in and correct missed or wrong punches.

The customer service aspect of their service is great. They help resolve any issues I have. For the most part the website is easy to use and you can find things with relative ease.

Their app could need a bit more work. Some things are not visible in the app for employees. For example you can either have the option of allowing employees to request time off from the app or be able to see accrued time off. You cant do both. Also supervisors cant see their staff accrued time either. Only admin users can. Adding this feature to supervisor would help with payroll and time off request.

Clock in/out easy to do with a card. In time data received. Made for small company with few rules. Easy to set up parameters (i.e. per team, per supervisor, per shifts, etc.)

Starts to be more complicated when there are too many rules to enter in the system. Might not be that efficient to have to call the help center every time we need to change something in the system.

Self service feature is really amazing. Employees have many options to record their hours and they have mobile app for easy access and checking real time transactions.

Nothing to say much. Only the maintenance schedule of the software once or twice a month. But overall, with all advance notification, employees are aware and have no problem with it.

Lots of standard reporting, that works efficiently and with high level of accuracy. Holds a lot of information in the system.

The different platforms don't integrate well together (e.g. from payroll to HR). Information is lost and duplicates efforts.

Easy to use. Team is great to work with you on issues. Worked with our IT team to make sure we can everything in place prior to instillation. Also, we implemented a point system and the team helped us with this process. Much easier than the old way of tracking on a spreadsheet.

No cons were added to this review

I like that users can quickly see and keep track of things like days off and payroll. Our users have mentioned how east it is to use.

At first, it was bit difficult to learn the software, but their support team is always available to answer all of your questions

I like how easy it is to access benefits and work history through this software. This software is also very organized making it easy to find what you are looking for as a first time user.

What I like least about this software is how you can get locked out of your account randomly. It could be an administrator issue but it happens more often than I would like.

Very easy for staff to use well with minimal training. Keeping track of benefits and requesting time off features are well done. Setup was an easy experience.

I don't believe the software provides enough built in reports. The formatting on these reports could also use some work

The easy of looking up employees vacation time. I like one button that shows me who else is on vacation to see who else is on vacation at the same time.

I Have to change my password three time a year. I have to keep track what password I am using. This means i have to write it down somewhere.

The Manager Home screen is an easy to use dashboard that notify's manager's of tasks that need to be completed. The reports are not difficult to set up, but when you have difficulties, the customer support team is very responsive and friendly. I like the format of the timecards. It is easy to review and make adjustments. The notes function is great for managers to notify payroll of any important informaton.

There are some quirks to how my company processes the payroll, the format of the time file is not as customizable as I would like it to be.