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Gusto vs ADP Comprehensive Services Comparison (2026)

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Gusto

ADP Comprehensive Services

Overview

With Gusto, you get modern HR features like effortless payroll, benefits, hiring, management resources—and more. Gusto is proud to serve more than 500,000 businesses in the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team.

Optimize the people side of your business and get best practices, compliance guidance, assistance with talent management, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

4.2K

886

164

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.3

271

138

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“Gusto excels at automated payroll, tax filing, employee self-service, benefits administration, and smooth onboarding, ideal for small businesses.”

Hallye N.

Operation Management

“The system simplifies payroll processing, onboarding, benefits administration, and employee self-service, which saves a significant amount of administrative time. While it may have some limitations for larger or more complex organizations, it provides a strong user experience, reliable automation, and solid customer support for companies seeking an all-in-one HR and payroll platform.”

Clifton S.

hr service

“I also appreciated the automated features, which helped reduce manual work and made it easier to stay on top of payroll deadlines and employee records.”

Cody M.

Roofer

Pros

“Their customer service team is responsive, and the platform gives employees convenient access to pay information, tax forms, and benefits resources.”

Aide R.

HRG

“The reporting, payroll and training features saves me a lot of time and helps keep everything in one place.”

Elizabeth R.

People and Culture Manager

“I would recommend ADP Comprehensive Services to organizations looking for a combination of payroll processing, HR support, and compliance assistance.”

Aide R.

HRG

Cons

“Our company didn't feel like the Gusto platform could grow to host all of our HR needs, as well as desirables like Learning Management.”

Erin M.

People Operations Specialist

“Reporting customization and advanced HR/payroll configurations were not as robust as larger enterprise systems.”

Clifton S.

hr service

“The main drawback was limited flexibility for more complex payroll needs and increasing costs as features are added.”

Radha S.

Legal Assistant

Cons

“I submit a request and every time, they try to call me without asking/scheduling a time first or they send a "secure" message that is really inconvenient to open.”