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RUN Powered by ADP vs ADP Comprehensive Services Comparison (2026)

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RUN Powered by ADP

ADP Comprehensive Services

Overview

An intuitive interface makes paying your people easy and fast. In addition, AI-enabled tech streamlines your payroll and HR tasks, and flags time-consuming payroll mistakes before they happen.

Optimize the people side of your business and get best practices, compliance guidance, assistance with talent management, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

1.5K

1.1K

295

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.3

271

138

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“It offers useful reports for payroll and HR data, and employees can easily access their pay statements, tax forms, and personal information through self‑service.”

Ana C.

Compensation Manager

“In terms of value for money, it provides solid functionality and dependable service for small to mid‑sized businesses, making the cost reasonable when compared to the accuracy, compliance support, and convenience it delivers.”

Ana C.

Compensation Manager

“Because payroll compliance is so critical, ADP typically assigns representatives to help set up tax profiles, employee details, and historical data. While it can take a couple of days to ensure all specific state categories are aligned properly, users generally report feeling well-supported during the initial configuration.”

Derek Z.

Owner

Pros

“I am satisfied with the one-on-one dedicated Payroll Solution Specialist, who make it possible for an easy payroll processing, updates, adjustments, amendments, GL set up in the system, etc.”

Josette R.

Sr. Payroll Specialist

“Most issues ultimately require a phone call or support ticket to reach someone who can resolve the problem.”

Tracy H.

HR Manager

“I have been using it for 6 months and it has helped a lot with our HR needs including but not limited to taxes and benefit onboarding.”

Kelsey C.

Office Manager

Cons

“The only Con about using the platform is the bank processing is delayed on holidays so you have to process payroll before your normal processing dates.”

Victoria T.

Owner

“One drawback of RUN Powered by ADP is that some features feel limited unless you upgrade to higher-tier plans, which can increase costs quickly.”

Ajay M.

CEO

“The cost adds up fast when you select add on service, and the payroll pay periods are generally wonky and require multiple step resolution, as opposed to being able to change it on the home page.”

Julie Y.

Medical Billing Specialist

Cons

“I submit a request and every time, they try to call me without asking/scheduling a time first or they send a "secure" message that is really inconvenient to open.”