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ADP Comprehensive Services Logo

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HR Outsourcing and Managed Services Provider

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ADP Comprehensive Services Pricing, Features, Reviews and Alternatives

ADP Comprehensive Services FAQs

Q. What type of pricing plans does ADP Comprehensive Services offer?

ADP Comprehensive Services has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of ADP Comprehensive Services?

ADP Comprehensive Services has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does ADP Comprehensive Services support?

ADP Comprehensive Services supports the following languages:
English


Q. Does ADP Comprehensive Services support mobile devices?

ADP Comprehensive Services supports the following devices:
Android, iPad, iPhone


Q. Does ADP Comprehensive Services offer an API?

No, ADP Comprehensive Services does not have an API available.


Q. What level of support does ADP Comprehensive Services offer?

ADP Comprehensive Services offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base

ADP Comprehensive Services product overview

What is ADP Comprehensive Services?

ADP is the HR, pay, and benefits outsourcing partner that extends your capacity so you can deliver more strategic impact to the business. The Comprehensive Services platform provides expert support for a wide range of workplace challenges, from pay and benefits administration to talent management.

Key benefits of using ADP Comprehensive Services

Partnering with ADP Comprehensive Services can give your organization deep administrative support for your HR, talent, benefits and payroll needs.

Benefits include:
- HR administration time savings
- Payroll, time and attendance savings
- Benefits administration time savings
- Employee time savings
- Improved productivity

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

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Why am I seeing this?

ADP Comprehensive Services pricing information

Value for money

4.0

/5

165

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ADP Comprehensive Services features

Functionality

4.2

/5

165

Total features

67

5 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Customizable Reports

Functionality contenders

ADP Comprehensive Services users reviews

Overall Rating

4.3

/5

165

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.98/10
Rating distribution

5

4

3

2

1

82

55

19

6

3

Pros
I like that this software protects me, and does not allow people who are not my family to use anything of mine to gain assets or money.
I appreciate that ADP is a pretty basic platform and most of the functions are easy to do once you know how. The customer support is usually quick to respond and helpful.
Clocking in and out is very easy and user friendly. You can see your hours after each day and whether or not your supervisor has approved your time punches.
Cons
An absolute embarrassment to the industry. The upper management is considering and rude.
I dislike how sometimes you have to navigate around and it populates different boxes when you click on some of the options.
We cannot hire existing employees when they apply for a internal position. Performance Management software stinks.

Overall rating contenders

TV
AvatarImg

Tyana V.

senior aba therapist

Individual & Family Services, 501-1,000 employees

Review source

Overall Rating

Easy to Use

Reviewed 2 years ago

Transcript

Tyana: My name is Tyana. I am a senior ABA therapist. I give ADP Collaborative Services a four out of...

AvatarImg
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Anastacia C.

Executive Assistant

Human Resources, 1,001-5,000 employees

Review source

Overall Rating

Good People Management Software

Reviewed 3 years ago

Transcript

Anastasia C.: Hi, my name's Anastasia. I'm a human resources business partner, and I would give ADP Comprehensive...

CJ
AvatarImg

Carla J.

Nonprofit Organization Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ADP - FR Collaboration

Reviewed 7 months ago

So far, we are looking forward to working with ADP to get all our employment needs met.

Pros

Just starting, so far like the functionality of the database

Cons

Just starting and have not experienced the negative at this point.

Vendor response

Hi Carla, thanks for taking the time to leave a review! We're glad that things are off to a good start and we hope that we exceed your expectations as you get further into the platform. Please reach out if you need anything!

MM
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Michael M.

Health, Wellness and Fitness, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Payroll/HR

Reviewed 7 months ago

Overall positive experience with dedicated support.

Pros

Full suite in one portal for payroll, HR, recruiting, and onboarding.

Cons

Nothing at this point in time. Will evaluate ongoing.

Vendor response

Hi Michael, we are so glad to hear that you've had a great experience so far! We hope that you continue to have a great support team and we look forward to a long term partnership in the future. Please reach out if you need anything. Thanks!

HB
AvatarImg

Henry B.

Gambling & Casinos, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Disappointed in Customer Support and Reliability

Reviewed a year ago

frustrating and disappointing. a vast array of powerful tools that are silo-ed off from one another leaving me with almost no ability to utilize many of them in a productive way

Pros

ADP has a vast array of tools and functionalities that are very powerful and give users many options and abilities to manage their HRIS.

Cons

constant issues with reliability, services unavailable, data corrupted or rolled back 6 months unannounced. customer support either totally clueless or generically unhelpful.

Vendor response

Hi Henry, thank you for posting a review. We're sorry that your customer service experience did not match your expectations. We would like the opportunity to talk with you and investigate your feedback further and how we can make things right. If you are interested, email your contact information and company name to clientfeedback@adp.com. Looking forward to hearing from you.

TA
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Thomas A.

Banking, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent HRIS!!

Reviewed 7 months ago
Pros

ADPs CS has been a real game changer!!

Cons

The implementation took longer to finish

Vendor response

Hi Thomas, thank you so much for the review! We are so glad to hear that you're having a great experience compared to your previous platform. If you're interested, we think you may be a great potential fit for our Reference Program! This is a fantastic way to strategically network by joining 1x1 meetings with other professionals considering working with ADP to share your experience. Plus, you can take these calls at your preference – as often as monthly, or as infrequently as once or twice a year! Learn more on a quick Welcome Call with Melissa, the program manager, by clicking below to schedule: https://calendly.com/melissa-dunkerley

OM
AvatarImg

Orlando M.

Mechanical or Industrial Engineering, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ADP: Your Company's New Best Friend

Reviewed a year ago

Above satisfactory - Excellent.

Pros

All features of ADP are very useful and liked for how they perform. Top Features are: the HR, Payroll, and Benefits Dashboards, QuickCalc (used to quickly estimate wages for EEs that may need an earnings adjustment), Manual check adjustments and off-cycle payrolls, talent tabs, and reporting. Honorable mention for the EE Documents.

Cons

The incompatibility with larger physical display screens. My company evolved from using 2 standard monitors side by side to one large monitor with a 3440x1440 ultrawide display. However, I was able to submit a feedback request and hopefully it's a design flaw to be fixed.

Vendor response

Hi Orlando, this review made our day! We love the title and are so honored to be a best friend and partner! We appreciate you for taking the time to leave us this amazing review. Let us know if there's anything that you need from our team.

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