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Gusto vs ADP TotalSource Comparison (2026)

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Gusto

ADP TotalSource

Overview

With Gusto, you get modern HR features like effortless payroll, benefits, hiring, management resources—and more. Gusto is proud to serve more than 500,000 businesses in the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team.

ADP TotalSource combines HR technology with dedicated HR support to help businesses manage employee administration, navigate compliance requirements and address workforce challenges with confidence.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

4.2K

886

164

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.2

458

234

146

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

Pros

“The system simplifies payroll processing, onboarding, benefits administration, and employee self-service, which saves a significant amount of administrative time. While it may have some limitations for larger or more complex organizations, it provides a strong user experience, reliable automation, and solid customer support for companies seeking an all-in-one HR and payroll platform.”

Clifton S.

hr service

“It keeps track of your time, pay-periods and take home pay well, letting you know when to anticipate pay days.”

Mikaela R.

Manager

“Gusto excels at automated payroll, tax filing, employee self-service, benefits administration, and smooth onboarding, ideal for small businesses.”

Hallye N.

Operation Management

Pros

“We used ADP TotalSource as our HR software, PEO, payroll management, hourly tracking, and integrated it with Netsuite.”

Charlotte K.

President

“Additionally, the reporting capabilities are exceptional, offering detailed, customizable reports that help streamline decision-making and provide valuable insights into business operations.”

Rowie Z.

HR Manager

“It helps me manage all the office requirements for health care and payroll that we need.”

Jeri K.

Office Manager

Cons

“Reporting customization and advanced HR/payroll configurations were not as robust as larger enterprise systems.”

Clifton S.

hr service

“Our company didn't feel like the Gusto platform could grow to host all of our HR needs, as well as desirables like Learning Management.”

Erin M.

People Operations Specialist

“The main drawback was limited flexibility for more complex payroll needs and increasing costs as features are added.”

Radha S.

Legal Assistant

Cons

“This is likely because individual representatives are managing more clients than they should, leading to delays and frustration for users who need immediate assistance.”

Rowie Z.

HR Manager

“Utilizing a PEO is a really expensive option for smaller size companies.”

Charlotte K.

President

“The payroll is not very user friendly and difficult to find reports; Too many emails sent that it's difficult to know when there is something to really pay attention to.”

Lynn S.

Practice Administrator