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Gusto vs Paylocity Comparison

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Good recommendations?

Gusto logo

Gusto

86pts

Overview

Category Leaders

With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place....

Category Leaders

All-in-one HR & payroll software solutions that reduce time spent on administrative tasks, allowing you to return your focus...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

3.8K

5

4

3

2

1

2.8K

794

144

40

56

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

853

5

4

3

2

1

451

278

81

24

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Its super simple to use and easy to get around to the information i'm looking for. I really like the fun things they send when you get paid.
We use it for payroll and benefits and its simple and effective. The customer service is also great as they are "human" because they actually listen and answer questions.
Not only do they make it easy to use the platform, the dashboard and overall experience with their tool is pleasant and truly great.

Pros

It was nice that there were PPP reports created to help with the application as well as the forgiveness. They were very helpful while going through those processes.
I like that there are a variety of solutions to help with all of our HR processes. The system is user friendly and common sensical.
Our of the 4 payroll companies that we have used over the last 10 yrs, Paylocity is my favorite. The program is the easiest to use and the employees like it the best.

Cons

Tax calculations and deductions for each employee is difficult to achieve with the software. Leave management is restricted to admininistrator alone.
I now use a different service because I was tired of the lack of organization in this regard, and the implication that by expecting more, I was being unreasonable.
My biggest frustration is inability to sign documents. I still have to use Docusign then upload the documentation into the individual profiles instead of kicking it off directly during onboarding.

Cons

If it weren't a hassle to switch systems, I would switch in a heartbeat. This is a terrible platform and I am unimpressed with the company as a whole.
It is hard to give negative feedback about a product that does more than one can fully comprehend. The report writer can be tricky if you are not familiar with how to use it.
The interface is terrible and they are making changes all the time. I have a rotating door of "account managers" and never get ahold of the same person twice.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features79
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Background Screening
  • Batch Processing
  • Benchmarking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • COBRA Administration
  • Career Development
  • Chat/Messaging
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • Goal Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • HR Metrics Library
  • HSA/FSA Administration
  • Health Insurance Administration
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Multi-State
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pulse Surveys
  • Question Library
  • QuickBooks Integration
  • Real-Time Analytics
  • Real-Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Summary Reports
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features99
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Background Screening
  • Batch Processing
  • Benchmarking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • COBRA Administration
  • Career Development
  • Chat/Messaging
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • Goal Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • HR Metrics Library
  • HSA/FSA Administration
  • Health Insurance Administration
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Multi-State
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pulse Surveys
  • Question Library
  • QuickBooks Integration
  • Real-Time Analytics
  • Real-Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Summary Reports
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations151
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations123
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

AvatarImg

Verified reviewer

Accounting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Best Payroll Company for Small Businesses

Reviewed 5 years ago

Overall it has been great. It is easy to use and affordable. I use it for 3 different companies right now.

Pros

It is affordable and easy to use. I have used other payroll services companies like ADP and Paylocity and they were not easy to navigate like Gusto. Not to mention they cost way more than Gusto.

Cons

The only issue I have had was with customer service. I use Gusto for 3 different companies and two customer service rep. kept getting my report request incorrect. I told them multiple times which companies it was for but they kept pulling the report for the wrong company. They also mentioned that they would have the report deliver to my email on the 1st of the month. That did not happen and I had to contact them again.

ja
AvatarImg

joe a.

Internet, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Gusto was awesome

Reviewed 4 years ago
Pros

It was simple, easy to use and easy to set up from a users perspective. Gusto is really good at what they do and they aren't trying to branch too far out from their core offering. We switched over to Paylocity and it has not been a great experience.

Cons

No cons about this product. I did not administer the product but from an end-user perspective it was much better than our current provider.

AvatarImg
AvatarImg

Sanchit B.

Computer Software, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gusto logo

Gusto

A payroll system your employees will love!

Reviewed 2 years ago

We ended up switching to Paylocity for global support, and I miss Gusto every day. The interface is intuitive enough for a toddler, and the extremely pleasing to use. Pages load fast and I did not encounter a single bug during the time I used it. Visualizations are pretty and useful. Overall, a no-brainer as a user of the software for a payroll solution.

Pros

- The org chart visualization is aesthetic and helpful, especially as our team grew bigger and I needed more cross functional collaboration - Paystub reporting is accurate and detailed. I loved view the YTD stats. - You can get $500 in advance of your payday for unforeseen expenses. - PTO/sick leave tracking is a pleasure to use, very intuitive. Automatically handles weekends and holidays and so much better than Paylocity. Company holidays are easily accessible, and they provide a gcal for easy viewing. - Easy to get salary deposited to multiple bank accounts - Tax documents are easily accessible

Cons

- Expense tracking does not hold its own with tools like Expensify and TripActions Liquid. Would be cool to not need additional tools. There is no OCR for receipts, no ability to add comments, save drafts etc.

AvatarImg
AvatarImg

Sanchit B.

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Paylocity logo

Paylocity

An absolute disaster of a software

Reviewed 2 years ago

Gets the job done but Gusto is way, way better/more intuitive.

Pros

- Pay breakdown visualization is very useful - Customer service is good - Feature rich, and i'm told the pricing is fairer than Gusto - Paperless

Cons

- UI is terrible. Dated, and a pain to use. I used to look forward to opening gusto. I dread opening paylocity. - No export for company directory - No company holidays calendar - The time off request input form is extremely confusing. Setting up an approval chain is near impossible. - Navigating the interface is a pain, I shouldn't have to read a help article each time I want to figure out how to edit a small field. - Why do we need to enter the company ID each time we login?