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Gusto vs Justworks Comparison

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Good recommendations?

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Gusto

86pts

Overview

Category Leaders

With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place....

Justworks helps entrepreneurs start, run, and grow a business more easily by providing access to big-company benefits, automated...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

3.8K

5

4

3

2

1

2.8K

794

144

40

57

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

723

5

4

3

2

1

488

182

41

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Its super simple to use and easy to get around to the information i'm looking for. I really like the fun things they send when you get paid.
We use it for payroll and benefits and its simple and effective. The customer service is also great as they are "human" because they actually listen and answer questions.
Not only do they make it easy to use the platform, the dashboard and overall experience with their tool is pleasant and truly great.

Pros

I loved that the platform has a directory that is separated by department. It's super easy to check my paystub as well.
Easy to use, my employees like it, options of medical benefits, customer service was good, pricing is very affordable.
The software is easy to use for members who need help in where to start. Building the employees in the system was easy and the help desk is always there to help.

Cons

Tax calculations and deductions for each employee is difficult to achieve with the software. Leave management is restricted to admininistrator alone.
I now use a different service because I was tired of the lack of organization in this regard, and the implication that by expecting more, I was being unreasonable.
My biggest frustration is inability to sign documents. I still have to use Docusign then upload the documentation into the individual profiles instead of kicking it off directly during onboarding.

Cons

Customer Support-after informing the Justworks team that I attempted to change my address to a new state, they denied that I did and said that there was no proof that I attempted to do so.
The only weird feature that I've experienced is their Time Off calculations. The system doesn't include your future time-off days in its calculation of how many days you have left to take off.
I've had to follow up with our account manager on different issues and once actually insisted on getting a new rep due to a series problem they created for us.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features79
  • 401(k) Tracking
  • ACA Reporting
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • COBRA Administration
  • Calendar Management
  • Check Printing
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Management
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Mobile
  • For PEO/ASO
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Mobile App
  • Multi-Country
  • Multi-State
  • Multiple Billing Rates
  • Offboarding
  • Offline Time Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Policy Management
  • Project Time Tracking
  • Provider Management
  • QuickBooks Integration
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Split Deposits
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Team Management
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Workforce Management
  • Total features98
  • 401(k) Tracking
  • ACA Reporting
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • COBRA Administration
  • Calendar Management
  • Check Printing
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Management
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Mobile
  • For PEO/ASO
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Mobile App
  • Multi-Country
  • Multi-State
  • Multiple Billing Rates
  • Offboarding
  • Offline Time Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Policy Management
  • Project Time Tracking
  • Provider Management
  • QuickBooks Integration
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Split Deposits
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Team Management
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations151
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Workable
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations42
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Workable
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

SF
AvatarImg

Shane F.

Computer Software, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Justworks logo

Justworks

Good HR tool

Reviewed 3 years ago
Pros

Pretty easy to use with better benefits than Gusto

Cons

Usability isn't quite as good as Gusto and support isn't as responsive

BD
AvatarImg

Bethany D.

Publishing, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Justworks logo

Justworks

Got the job done!

Reviewed 3 years ago

We mainly used this for payroll and benefits management

Pros

After some major security concerns with Gusto, anything was an improvement! Like Gusto, Justworks is an intuitive, fun interface on all levels, and a great one-stop shop to cover a wide variety of needs. The variety of features available was great.

Cons

The training courses available were an interesting feature but not super useful for our purposes.

JB
AvatarImg

Jason B.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Justworks logo

Justworks

Good product and I integration with Gusto. Hard to get ahold of support offen via phone.

Reviewed 6 years ago
Pros

Easy to use and good integration with Gusto payroll software. Interface is user-friendly and pleasant to the eye.

Cons

Hard to get ahold of support on the phones Austin. We had one issue syncing with gusto payroll software.

DG
AvatarImg

Desiree G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Justworks logo

Justworks

Love it!

Reviewed 8 years ago

Super easy to use, and the information sharing between Boomr and Gusto makes paying employees hassle free and convenient.

Pros

No pros were added to this review

Cons

No cons were added to this review

PF
AvatarImg

Paula F.

Law Practice, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Justworks logo

Justworks

Excellent value and great customer support!

Reviewed 3 years ago

Boomr is excellent for allowing our staff to keep track of their time. We chose them because our Gusto timekeeping program did not suit our specific needs. It was also great that we received a discount for integrating with our Gusto payroll system. We really appreciate that!

Pros

I love how easy it is to use once it's set up. It enables me to look at the information in more than one way, and quickly accomplish what I need to.

Cons

Initially, it was a bit difficult to understand upon first-time use, but the customer support was spectacular. [SENSITIVE CONTENT HIDDEN] was there to guide me step-by-step through the process and was very pleasant to work with.

PN
AvatarImg

Peter N.

Information Technology and Services, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Justworks logo

Justworks

Great product even for limited use case

Reviewed 7 years ago

We can now easily track hourly employees time and get manager approval before putting it into our software to pay them.

Pros

Integrates with Gusto, our payroll provider Very intuitive platform for employees and mangers to use Very responsive team to help with answering product questions

Cons

For our use case, it is a bit overkill. I don't need location based check ins, which are very useful for others but less useful for us

AM
AvatarImg

Adam M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Justworks logo

Justworks

Very pleased

Reviewed 8 years ago

Employees learned the interface fast, custom billable time is an amazing help - and the integration into Gusto makes this a business essential.

Pros

No pros were added to this review

Cons

No cons were added to this review

DG
AvatarImg

Desiree G.

Food Production, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Justworks logo

Justworks

Easy to use.

Reviewed 7 years ago
Pros

It's a great way to be organized. Easy to use website through a desktop and can be synced up with other payroll apps like gusto.

Cons

It's harder to work through the phone app. Desktop website allows more options and is easier to use. It can be slightly confusing when clocking in through the app since they updated. You're not able to see a specific employees hours through the phone app.

EE
AvatarImg

Evan E.

Internet, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Justworks logo

Justworks

Justworks for a Series A tech startup

Reviewed 4 years ago

We've used Gusto before, which was also good, but found Justworks to be more affordable and useful at the point that we started adding benefits instead of just payroll.

Pros

24/7 live support via Slack is a game changer that I wish every provider would offer. Software itself is very easy to use and setup, benefits are extensive so you can really customize to your team's needs. So much just happens on its own without my involvement which is great.

Cons

Not much functionality around contractors, and can't handle international contractors at all I believe, so we have to use other solutions here. Also no way to schedule recurring reimbursements for benefits that aren't part of the ones they offer already (like if you want to reimburse for a monthly gym membership that isn't ClassPass).

AW
AvatarImg

Alisha W.

Environmental Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Justworks logo

Justworks

Boomr needs a little more

Reviewed 4 years ago

Boomr helps me better keep track of employee hours and manage payroll. But it does not help with scheduling and communication like I thought it would.

Pros

I love the integration with other HR and payroll systems like Gusto. It makes some aspects of employee management and time tracking easier. I love the geofencing feature as well.

Cons

The ability to create custom schedules and communicate with employees while on shift is subpar. I switched from Deputy, which had that feature and is important for the type of work we do (cleaning services). Deputy was less expensive as well.

RH
AvatarImg

Rebecca H.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Justworks logo

Justworks

Boomr Review

Reviewed 6 years ago

I enjoyed boomr, however the cost outweighed the effectiveness of boomr for our organization.

Pros

I enjoyed the Boomr app for location tracking and ease of use for our employees. We also liked the Boomr synced with Gusto - our payroll service - which made payroll a lot easier for us.

Cons

We least liked the complexity of the online program especially with lack of providing flexibility for working and changing shifts. We are looking for a more simpler way to track our employee hours.

JM
AvatarImg

Jacob M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Justworks logo

Justworks

Good

Reviewed 8 years ago

I had a problem with my account syncing with Gusto early on. Each side said it was the other side's fault. Eventually, after calls and emails, Boomr figured out it was Boomr's fault. Other than that, it has been a great product.

Pros

No pros were added to this review

Cons

No cons were added to this review

CM
AvatarImg

Carlos M.

Utilities, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Justworks logo

Justworks

Horrible Experience

Reviewed 8 years ago

It has geo-tracking, but only works when employees clock in. Meaning an employee can leave an hour early, get home an hour later, and clock out from there. Constant (I mean 3x week) glitches in the user interface such as frozen screens and errors when communicating with gusto.

Pros

App is easy to install and navigate when working properly

Cons

-Constant Glitches -Lack of critical time tracking abilities when it comes to employees clocking out -HORRIBLE customer service. I felt like /i was talking to some dude on his cell phone, very unprofessional and was not able to provide me with a solution for any of my issues.

JS
AvatarImg

Jody S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Justworks logo

Justworks

Amazing time saving application

Reviewed 8 years ago

Seamless integration with gusto, and they are a company that listens to my needs, CEO has called me several times asking for my input, and continually strive to improve his product, we could possibly work without Boomr, but we wouldn't be working nearly as efficient or as smart. I get real-time data and learn habits my employees.

Pros

No pros were added to this review

Cons

No cons were added to this review

BG
AvatarImg

Brianna G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Justworks logo

Justworks

The best option for time tracking!

Reviewed 8 years ago

We are a small company and dealing with hours was just a pain! We didn't want to invest a ton of money for a fancy payroll / time tracking service but also needed the customer service and guidance as we grow and expand. The fact that it syncs seamlessly with our Gusto payroll account not only saves us time, but certainly keeps us from pulling out hair out!

Pros

No pros were added to this review

Cons

No cons were added to this review

AvatarImg
AvatarImg

Laurie C.

Real Estate, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Justworks logo

Justworks

Great for Small Business

Reviewed 6 years ago

Boomr has been the perfect solution for time keeping for a small business like ours that has employees in multiple locations.

Pros

Boomr is easy to use as both administrator and employee. No expensive timekeeping equipment is required. All you need is a smart phone or desktop computer. The software integrates with Gusto (an HR/payroll platform) making payroll processing simple and fast. I like the geofencing feature which prevents employees from clocking in away from their designated work location. Notes can be made within the time sheet to explain overtime, manual changes, and things of that nature.

Cons

There is nothing that I dislike in particular about the software.

MM
AvatarImg

Mark M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Justworks logo

Justworks

Perfect for Service Businesses

Reviewed 8 years ago

If you need a way to track a bunch of employees that are distributed in the field, look no further than Boomr. The mobile apps are designed so that employees need no training, it is so simple. Works better than most Field Service Management software I've seen and is certainly the best designed time tracking product for both employees and managers. Plus they've got some very well designed integrations with various other software product like QuickBooks Online, Gusto and Xero. Highly recommend. You can learn more at www.boomr.com.

Pros

No pros were added to this review

Cons

No cons were added to this review