Justworks Pricing, Features, Reviews & Alternatives

Justworks

Payroll, benefits, HR, and compliance all in one place.

4.75/5 (178 reviews)

Justworks overview

What is Justworks?

Justworks, the fastest growing HR technology company, offers a seamless, simple, streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.

As a Professional Employer Organization (PEO), Justworks helps smaller businesses leverage the cost savings and efficiencies associated with being part of an enterprise. Justworks provides companies with access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.

Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.
www.justworks.com

Pricing

Starting from
$39/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

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Justworks screenshot: Justworks enables employees to choose benefits while onboardingWhat All-In-One HR Looks Like | JustworksJustworks screenshot: Time off can also be managed through JustworksJustworks screenshot: Justworks assists employers in reimbursing their employeesJustworks screenshot: Direct deposit payroll is supported by JustworksJustworks screenshot: User permissions can be managed in JustworksWhy We Use Justworks
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Justworks user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.8
  4.7
Christopher H.

Good Software, GREAT Benefits for SMB's

Used weekly for 6-12 months
Reviewed 2020-07-29
Review Source: Capterra

Overall, Justworks has been one of the BEST decisions I have made in my capacity as COO of this company. My [SENSITIVE CONTENT HIDDEN] loves it, my employees love it, it saves me tons of time, and most gratifying of all, we've finally been able to offer affordable, quality health benefits to our team. Justworks is more expensive than some of their competitors, but we all know the old saying: "You get what you pay for."

Pros
Justworks has all the features you'd expect from a digital HR platform / PEO. They make managing employee compensation, benefits, and time off far easier. As the person who oversees the HR functions of our business, the platform has saved me (personally) dozens of hours in just the first six months. For our team, they've only had positive things to say about their experience using the platform. It's easy for them to access the information they need, enroll in benefits, log time, and request PTO. What impresses me even more is that the platform regularly sends out key information, resources, and HR guidance that is tailored to both employees and administrators. They serve as a resource, which is especially important at the time of writing this review (2020 COVID-19 Pandemic).

Cons
My complaints are minimal. Top of my list is I'd like them to have stronger reporting features for financials. While they do maintain great integrations with 3rd party accounting software (Xero, Quickbooks) and I can generate most of the reports I need in those platforms, I would like native support for running a myriad of different types of payroll reports. At the time of this review, it appears to be mostly limited to CSV data exports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie G.

Justworks - Just do it

Used daily for 2+ years
Reviewed 2020-07-30
Review Source: Capterra

Amazing across the board!

Pros
Justworks is so user friendly and simple to setup - the Customer Support and Account Management team is incredible - so friendly, supportive, and timely with their responses! Even if they're stumped about a question or issue happening with our team, they get back to me right away to let me know that they are investigating. In general, it is a great first impression for new hires during the onboarding process - everything they need (benefits, payroll, etc) is all in one place. Such a time saver for us, and has saved us the need to hire a full time person to manage HR Operations.

Cons
Honestly, nothing right now. There are things that the team is still working on building out, but their Product team is super communicative and open to feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Worst PEO ever

Used weekly for 1-2 years
Reviewed 2020-10-01
Review Source: Capterra

They just suck and I suggest you to not to be misled by their sales pitch

Pros
Somewhat easier to use they put too much burden on the company.

Cons
Be aware of them, they don't pay the withheld taxes to IRS; Check their status of PEO on the IRS website Very unfriendly customer service - they act like a bunch of entitled officers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Daryn W.

It Just Works for our employees

Used weekly for 6-12 months
Reviewed 2021-01-22
Review Source: Capterra

We love it. It is inexpensive and provides amazing value to our company as an HR database and for running payroll.

Pros
I really do enjoy how easy it is to navigate everywhere! Honestly, the customer support is out of this world too! Anytime I have a question, I can hop on their Slack channel and get help. Also, the platform is super easy for us to onboard new employees and keep everything up to date for payroll.

Cons
There isn't much to dislike about JustWorks in my experience. I could see the lack of in-depth docs being an issue, but when getting answers to questions is as easy as a Slack message it's hard to be upset.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mike E.

One of the best decisions we've ever made for our small business!

Used daily for 2+ years
Reviewed 2020-07-29
Review Source: Capterra

Justworks helps alleviate all the hassles of dealing with payroll, HR, and compliance that plagued us for so long. We no longer have to worry about the IRS, new employee set up is simple and quick, and their customer service team is always there for us when we need them (and super helpful, too). The company (Justworks) truly cares about our business and making things easier for us in so many ways. When the Covid-19 pandemic hit and all the new laws were passed earlier this year to help us navigate the pandemic, Justworks was always on top of things and make it very easy for us to apply for the PPP loan accurately and quickly. We got that loan and that has made a world of difference for our business this year! Thank you!!!

Pros
The Justworks software is top-notch, very intuitive, and if there are ever any issues with it, their customer service team is always ready to help. I think the thing I like most about their software/platform is that it has eliminated so much paperwork for our business. Everything is digital and very user-friendly. Can't imagine life without it anymore!

Cons
Honestly, I can't think of one thing that I have a problem with. Justworks seems to always be one step ahead of us and that is truly appreciated!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Justworks pricing

Starting from
$39/month
Pricing options
Subscription
View Pricing Plans

Basic Plan:
For 1-24 employees: $49/month per employee
For 25-99 employees: $44/month per employee
For 100-174 employees: $39/month per employee
For 175+ employees: Contact us

Plus Plan (Basic + Access to Medical, Dental, and Vision):
For 1-24 employees: $99/month per employee
For 25-99 employees: $89/month per employee
For 100-174 employees: $79/month per employee
For 175+ employees: Contact us

Save 15% when you bill annually!

Justworks features

Activity Dashboard
Alerts/Notifications
Employee Database
Employee Profiles
Reporting/Analytics
Self Service Portal
Third Party Integrations

API (642 other apps)
Applicant Tracking (426 other apps)
Assessment Management (433 other apps)
Collaboration Tools (394 other apps)
Customizable Branding (400 other apps)
Data Import/Export (451 other apps)
Employee Management (505 other apps)
Mobile Access (480 other apps)
Performance Management (448 other apps)
Recruitment Management (435 other apps)
Reporting & Statistics (633 other apps)
Search/Filter (390 other apps)
Training Management (420 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Justworks

Key features of Justworks

  • Reimbursement management
  • Activity dashboard
  • Automatic notifications
  • Billable hours
  • Calendar management
  • Compensation management
  • Compliance management
  • Contractor management
  • Direct deposit
  • Disability insurance administration
  • Document storage
  • Employee lifecycle
  • Employee portal
  • Employee self-service
  • Expense tracking
  • FMLA administration
  • FSA administration
  • Government compliance
  • Health insurance
  • Health insurance administration
  • Life insurance administration
  • Payroll management
  • Retirement plan management
  • Rights management
  • Sick leave & vacation tracking
  • Summary reports
  • Third party integration
  • Vendor management
View All Features

Benefits

• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.

• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.

• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.

• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.

• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.