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Justworks Logo

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Payroll, benefits, HR, and compliance all in one place.

(9)

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Justworks Pricing, Features, Reviews and Alternatives

Justworks product overview

Price starts from

59

/user

Per month

What is Justworks?

Justworks, the fastest-growing HR technology company, offers a seamless, simple, and streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.

Key benefits of using Justworks

• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.

• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.

• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.

• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.

• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Webinars
Live Online
Videos
Documentation

Justworks pricing information

Value for money

4.5

/5

723

Starting from

59

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Justworks features

Functionality

4.4

/5

723

Total features

98

8 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Reporting & Statistics
Alerts/Notifications
Customizable Reports
Employee Database

Justworks users reviews

Overall Rating

4.6

/5

723

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

488

182

41

6

6

Pros
I loved that the platform has a directory that is separated by department. It's super easy to check my paystub as well.
Easy to use, my employees like it, options of medical benefits, customer service was good, pricing is very affordable.
The software is easy to use for members who need help in where to start. Building the employees in the system was easy and the help desk is always there to help.
Cons
Customer Support-after informing the Justworks team that I attempted to change my address to a new state, they denied that I did and said that there was no proof that I attempted to do so.
The only weird feature that I've experienced is their Time Off calculations. The system doesn't include your future time-off days in its calculation of how many days you have left to take off.
I've had to follow up with our account manager on different issues and once actually insisted on getting a new rep due to a series problem they created for us.

Overall rating contenders

DW
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Daryn W.

Product Owner

Computer Software, 1-10 employees

Review source

Overall Rating

It Just Works for our employees

Reviewed 2 years ago

Transcript

Daryn: Hi, I'm Daryn. I am a Product Manager, and if I were to rate Justworks, I would give it a five....

NY
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Nicky Y.

Deputy Director

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating

Amazing support and knowledge

Reviewed 4 years ago

Transcript

Nicky Y.: Hi, my name is Nicky. I work as a Deputy Director for a non-profit. I would give Justworks...

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Anna Ruth W.

Public Relations and Communications, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Switched from Trinet, and never looking back

Reviewed 6 years ago

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.

Pros

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to...

Cons

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

MC
AvatarImg

Matt C.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic

Reviewed 5 years ago

Justworks i sby far one of the best service providers that I've worked with across any discipline. The software is easy to use, the help is fantastic, and the support options (email, phone, or my favorite: Slack) are top notch. Whenever I have a question, whether about the software or about a specific payroll or benefits question, I hop on Slack and am able to chat with a representative within a couple of minutes. I've found them universally to be knowledgeable and helpful.

Pros

Justworks of course isn't just a software package, but the software itself is top notch. It's easy to use, a complete solution, and makes it easy to adminster our entire workforce quickly. If I had to pick the best attribute, it would be management of payroll. Prior to Justworks we had bounced around between a few different payroll providers, and the experience was subpar. With Justworks it's point and click, and I can walk away with confidence knowing that it will be done correctly.

Cons

I would like to see more training offerings built into the platform, for example a general training course for new managers, but I can't think of any other offerings that are lacking.

MF
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Matt F.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Owner and general manager of company with 15 employees. I do all the payroll inputs myself personal

Reviewed 6 years ago
Pros

Easy to use. Employees are in charge of tracking their cumulative hours. The geo-fence is good. App is good, though the font is microscopic.

Cons

Rounds the hours down in QB integration. Only imports grand total hours into QB, does not put OT in proper QB payroll fields. All the reports are listed first name first. Then conversely QB is last name first...AS IT SHOULD BE!!!! It does not allow me to edit a shift that is still open!

JP
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Josh P.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Boomr is Amazing!

Reviewed 5 years ago

I love the chat option with Boomr, so many of my difficult questions have been answered with a simple chat. [SENSITIVE CONTENT HIDDEN] has been amazing and extremely responsive to all my questions, even if the answer isn't the direction I hoped it would be.

Pros

I love the time tracking features with the app. We recently started using the Time Off Requests and it has helped us to track our time off requests more efficiently as well as effectively. We love the ability to track lengths of lunches and being able to see the "approaching overtime" tracker on the desktop version.

Cons

1 thing that I wish the software did was able us to track "unpaid time off". I understand the reasons it doesn't but if we had this ability it would eliminate our need to use a secondary software to process all time off requests. As it stand right now, we still have 2 different time allocation systems we have to use in order to show all of our needs.

MP
AvatarImg

Michael P.

Apparel & Fashion, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The whole enchilada

Reviewed 4 years ago

Justworks has been a blessing from the start. On-boarding was simple and their team provided all of the necessary steps to get up and running quickly. Administration in the platform is simple and our employees far prefer the easy access to payroll and benefit documents over our previous system. Finally the consolidation of all relevant documentation, reminders, and JustWorks attention to education has made this platform a huge time saver for our company.

Pros

The unification of all HR related tasks are a huge plus for a small business. JustWorks is a force multiplier that allows a small business such as ours to provide benefits to our employees in a simple and direct way. There is no need to bounce between multiple platforms, providers, or agents to manage payroll, healthcare, workers comp, etc. Everything is accessible in a simple and intuitive system.

Cons

Navigating benefits can be a bit of a challenge, however the JustWorks team is always there to help guide you and provide the necessary resources.

Justworks FAQs

How much does Justworks cost?

Justworks offers two plan tiers, and pricing is based on the number of employees. The Basic plan starts at $49 per employee per month, and the Plus plan starts at $99 per employee per month. Per-user pricing descreases as the number of users increases. See more pricing information and plan specifics at https://www.getapp.com/hr-employee-management-software/a/justworks/pricing/


What does Justworks do?

Justworks provides HR and payroll software and support, plus a range of employee benefits including Workers' Comp, Medical, Dental and Vision Insurance, 401k, fitness memberships, and more. Learn more about Justworks features at https://www.getapp.com/hr-employee-management-software/a/justworks/features/


Is Justworks a PEO?

Yes, Justworks is a PEO (Professional Employer Organization), which allows businesses to outsource all of their human resource (HR), payroll, benefits, and compliance.


Is there a Justworks app?

No, Justworks does not offer native mobile or desktop apps.


How do you use Justworks?

Users can access all of Justwork's features through the online portal, to manage and schedule payments to employees and contractors, invite employees to create their own profiles, approve time off requests, and more.


Is Justworks an HRIS?

Yes, Justworks includes HRIS (Human Resource Information System) tools for managing employee information, forms, compliance, and more.


Is Justworks free?

No, Justworks is not free. Justworks offers two subscription levels, and pricing is based on the number of employees. Prices start from $49 per employee per month for the Basic plan, and $99 per employee per month for the Plus plan. See more pricing information and plan specifics at https://www.getapp.com/hr-employee-management-software/a/justworks/pricing/

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