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Justworks Pricing, Features, Reviews and Alternatives
Justworks FAQs
Justworks offers two plan tiers, and pricing is based on the number of employees. The Basic plan starts at $49 per employee per month, and the Plus plan starts at $99 per employee per month. Per-user pricing descreases as the number of users increases. See more pricing information and plan specifics at https://www.getapp.com/hr-employee-management-software/a/justworks/pricing/
What does Justworks do?
Justworks provides HR and payroll software and support, plus a range of employee benefits including Workers' Comp, Medical, Dental and Vision Insurance, 401k, fitness memberships, and more. Learn more about Justworks features at https://www.getapp.com/hr-employee-management-software/a/justworks/features/
Is Justworks a PEO?
How do you use Justworks?
Is Justworks an HRIS?
Is Justworks free?
No, Justworks is not free. Justworks offers two subscription levels, and pricing is based on the number of employees. Prices start from $49 per employee per month for the Basic plan, and $99 per employee per month for the Plus plan. See more pricing information and plan specifics at https://www.getapp.com/hr-employee-management-software/a/justworks/pricing/
Justworks product overview
What is Justworks?
Justworks, the fastest growing HR technology company, offers a seamless, simple, streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.
Key benefits of using Justworks
• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.
• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.
• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.
• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.
Typical customers
Platforms supported
Support options
Training options
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Justworks pricing information
Value for money
4.6
/5
193
Starting from
59
/user
Per month
Pricing options
Value for money contenders
Justworks features
Functionality
4.6
/5
193
Total features
58
7 categories
Most valued features by users
Functionality contenders
Justworks users reviews
Overall Rating
4.7
/5
193
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.29/10
157
30
2
0
4
amir c.
Overall rating contenders
Daryn W.
Product Owner
Computer Software, 1-10 employees
Review source
Transcript
Daryn: Hi, I'm Daryn. I am a Product Manager, and if I were to rate Justworks, I would give it a five....
Nicky Y.
Deputy Director
Nonprofit Organization Management, 1-10 employees
Review source
Transcript
Nicky Y.: Hi, my name is Nicky. I work as a Deputy Director for a non-profit. I would give Justworks...
Anna Ruth W.
Public Relations and Communications, 11-50 employees
Used weekly for 6-12 months
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Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.
The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to...
It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.
Allison G.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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Justworks has been a huge time saver for us. Onboarding and terminations are so much easier, payroll essentially runs itself, but perhaps the biggest perk is the great, affordable benefits we now have access to. In the end, even with the JW annual fees, we've saved a lot of money, and provided really great benefits to our employees.
The ease of onboarding has saved me countless hours.
I wish the PTO visibility was a bit easier for employees.
Wes N.
Computer Software, 51-200 employees
Used monthly for 6-12 months
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Initially I had a great experience, until I ran into this tax and address issue. Since then its been below average and I'm not sure I would choose to use the software again if given the option.
Seemed easy to use and easy to change your information for tax and payroll purposes.
1) Customer Support-after informing the Justworks team that I attempted to change my address to a new state, they denied that I did and said that there was no proof that I attempted to do so. Because of this, they continued to take out the wrong state income tax for nearly 5 months and I wound up owing a great deal of money because of the mistake. I offered to have them meet me in the middle with a credit to alleviate the situation and they refused. Overall, horrible experience and a true lack of understanding and compassion for a customer.
Zach K.
Computer Software, 11-50 employees
Used daily for 1-2 years
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It is very easy to use. I'd say it is perfect for our company with a size of 30 employees because we don't need all the big features that other PEO's offer.
I don't have any complaints about the software!
Daryn W.
Computer Software, 1-10 employees
Used weekly for 6-12 months
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We love it. It is inexpensive and provides amazing value to our company as an HR database and for running payroll.
I really do enjoy how easy it is to navigate everywhere! Honestly, the customer support is out of this world too! Anytime I have a question, I can hop on their Slack channel and get help. Also, the platform is super easy for us to onboard new employees and keep everything up to date for payroll.
There isn't much to dislike about JustWorks in my experience. I could see the lack of in-depth docs being an issue, but when getting answers to questions is as easy as a Slack message it's hard to be upset.
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