App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Justworks Logo

Justworks

Payroll, benefits, HR, and compliance all in one place.

see alternatives

Justworks Pricing, Features, Reviews and Alternatives

Justworks product overview

Price starts from

49

/user

Per month

What is Justworks?

Justworks, the fastest growing HR technology company, offers a seamless, simple, streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.

Key benefits of using Justworks

• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.

• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.

• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.

• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.

• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Webinars
Live Online
Videos
Documentation

Justworks pricing information

Value for money

4.6

/5

187

Starting from

49

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Justworks features

Functionality

4.6

/5

187

Total features

57

7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third Party Integrations
Alerts/Notifications
Employee Database
Employee Profiles
Compliance Management

Functionality contenders

Justworks users reviews

Overall Rating

4.8

/5

187

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.34/10
Rating distribution

5

4

3

2

1

156

25

2

0

4

Pros
I loved that the platform has a directory that is separated by department. It's super easy to check my paystub as well.
Easy to use, my employees like it, options of medical benefits, customer service was good, pricing is very affordable.
The software is easy to use for members who need help in where to start. Building the employees in the system was easy and the help desk is always there to help.
Cons
Customer Support-after informing the Justworks team that I attempted to change my address to a new state, they denied that I did and said that there was no proof that I attempted to do so.
The only weird feature that I've experienced is their Time Off calculations. The system doesn't include your future time-off days in its calculation of how many days you have left to take off.
I've had to follow up with our account manager on different issues and once actually insisted on getting a new rep due to a series problem they created for us.

Overall rating contenders

Overall Rating

It Just Works for our employees

Reviewed 6 months ago

Transcript

Daryn: Hi, I'm Daryn. I am a Product Manager, and if I were to rate Justworks, I would give it a five....

NY
AvatarImg

Nicky Y.

Deputy Director

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating

Amazing support and knowledge

Reviewed 2 years ago

Transcript

Nicky Y.: Hi, my name is Nicky. I work as a Deputy Director for a non-profit. I would give Justworks...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good Software, GREAT Benefits for SMB's

Reviewed 2 years ago

Overall, Justworks has been one of the BEST decisions I have made in my capacity as COO of this company. My [SENSITIVE CONTENT HIDDEN] loves it, my employees love it, it saves me tons of time, and most gratifying of all, we've finally been able to offer affordable, quality health benefits to our team. Justworks is more expensive than some of their competitors, but we all know the old saying: "You get what you pay for."

Pros

Justworks has all the features you'd expect from a digital HR platform / PEO. They make managing employee compensation, benefits, and time off far easier. As the person who oversees the HR functions of our business, the platform has saved me (personally) dozens of hours in just the first six months. For our team, they've only had positive things to say about their experience using the platform. It's easy for them to access the information they need, enroll in benefits, log time, and request PTO. What impresses me even more is that the platform regularly sends out key information, resources, and HR guidance that is tailored to both employees and administrators. They serve as a resource, which is especially important at the time of writing this review (2020 COVID-19 Pandemic).

Cons

My complaints are minimal. Top of my list is I'd like them to have stronger reporting features for financials. While they do maintain great integrations with 3rd party accounting software (Xero, Quickbooks) and I can generate most of the reports I need in those platforms, I would like native support for running a myriad of different types of payroll reports. At the time of this review, it appears to be mostly limited to CSV data exports.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The New Age of HR Administration (or lack thereof)

Reviewed 3 years ago

From the educational experience during the sales discovery process to the assistance and round-the-clock availability of our account manager, during onboarding and implementation, I was insanely impressed by the account management capabilities of such a young team. Every JustWorks email is like a small monthly birthday gift where more often than not, they're rolling out a new feature or enhancement, potentially even one you recommended to the Product Team! It's the exact type of engagement you would hope for out of a company focused on propelling the employee experience with a highly adoptable product that will continue to grow into a large presence in this space.

Pros

The ease of implementation and administration and as the title assumes, the lack of need of direct oversight of the process. New hires are able to very quickly and simply understand the navigation of the tool and streamline themselves through 90% of the pre-employment paperwork without need from the admin. Just a simple user interface that allows you to intuitively find anything you need in regard to your daily life as an employee and really person within your organization.

Cons

Just some slight growth areas needed in terms of integrations and partners for them. As a young company, they have a bit to go before they can really offer the capabilities of a company such as ADP but what they offer in replacement of those makes it all worth it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Worst PEO ever

Reviewed 2 years ago

They just suck and I suggest you to not to be misled by their sales pitch

Pros

Somewhat easier to use they put too much burden on the company.

Cons

Be aware of them, they don't pay the withheld taxes to IRS; Check their status of PEO on the IRS website Very unfriendly customer service - they act like a bunch of entitled officers

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Justworks for Nonprofits

Reviewed 4 months ago

Overall, Justworks provides a user-friendly interface and excellent customer support. Configuring settings and compliance on the back-end has proven to be a bit difficult for administrators and HR managers; however, it does provide a positive experience for front-end users.

Pros

Justworks is extremely user friendly on the front-facing end. It is easy to navigate, enter information, update user accounts, and access important records.

Cons

There are several features on the back-end that could be improved, specifically with payroll tracking for contractors and employees. Due to how Justworks calculates annual payroll on the back-end, it is very difficult to get an accurate report of the actual amounts paid out to contractors and employees. Improved reporting on the back-end financials would be very helpful for financial procedures, especially as a nonprofit subject to an annual audit.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AMAZING HR/Payroll/Ben Admin (PEO) system for startups!

Reviewed 2 years ago

Great software, great service, great value!

Pros

I love how easy to use the platform is for both admins & employees! The employee onboarding process takes 5 minutes. AMAZING.

Cons

I wish there was a dashboard view for reports that measured things like headcount, turnover, diversity etc

Justworks FAQs and common questions

Q. What type of pricing plans does Justworks offer?

Justworks has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription


Q. Who are the typical users of Justworks?

Justworks has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Justworks support?

Justworks supports the following languages:
English


Q. Does Justworks offer an API?

No, Justworks does not have an API available.


Q. What other apps does Justworks integrate with?

Justworks integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online, Xero


Q. What level of support does Justworks offer?

Justworks offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

Related categories