isolved vs ADP TotalSource

Deel

Rippling

RUN Powered by ADP

Deel is the only global-first people platform that enables companies to hire, pay, manage, and develop talent in 150+ countries without compliance headaches or third-party dependencies. Deel supports 40,000 customers and 1.5 million workers through a single, scalable global system.

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

RUN Powered by ADP® helps small businesses automate payroll, file taxes and manage HR with ease. From AI-driven efficiency to expert support, businesses can take care of their teams anytime and anywhere. 

Business Office Manager

Customer service is top notch, knowledgeable, kind and efficient. If they do not have the answer immediately they happily get me to the correct person who can help

Director of School Based Programs

Isolved has great customer support and will help you customize the software to your agency/company needs.  

isolved Payroll software, part of isolved People Cloud, enables you to view and process payroll anytime, anywhere, eliminate errors, inefficiencies and redundancies with an intelligently-connected platform that automates and delivers a “single source of truth” to accelerate results.

360 Degree Feedback

ACA Reporting

Access Controls/Permissions

Action Management

Activity Dashboard

Activity Tracking

Alerts/Notifications

Applicant Tracking

Approval Process Control

Approval Workflow

Assessment Management

Attendance Management

Attendance Tracking

Audit Trail

Automated Scheduling

Automatic Time Capture

Availability Management

Background Screening

Benchmarking

Benefits Administration Outsourcing

Benefits Dashboard

Benefits Management

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Budget Management

Calendar Management

Candidate Management

Career Development

Chat/Messaging

Check Printing

Clock In/Out

COBRA Administration

Commenting/Notes

Communication Management

Compensation Management

Compensation Plan Modeling

Competency Management

Compliance Management

Compliance Tracking

Configurable Workflow

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Deduction Management

Direct Deposit

Disability Insurance Administration

Document Management

Document Storage

Electronic Forms

Employee Benefits Administration

Employee Database

Employee Engagement

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Recognition

Employee Reward Programs

Employee Scheduling

Employee Self Service

Employee Time Tracking

Engagement Tracking

Expense Tracking

Feedback Management

FMLA Administration

For Accountants

Forecasting

Gamification

Goal Management

Goal Setting/Tracking

Health Insurance Administration

HIPAA Compliant

HSA/FSA Administration

Individual Development Plans

Labor Cost Reporting

Labor Forecasting

Labor Management

Learning & Development

Learning Management

Leave Tracking

Life Insurance Administration

Market Data Analysis

Messaging

Mobile Access

Mobile Alerts

Mobile App

Monitoring

Multi-Location

Multi-State

Negative Feedback Management

Offboarding

Onboarding

Online Benefits Enrollment

Online Time Clock

Online Time Tracking

Orientation Workflow Management

Reviews for isolved come from a wide variety of industries, including Hospital & Health Care (7% of reviewers), Accounting (6%), and Human Resources (5%). The most frequent use case for isolved cited by reviewers is payroll (73% of reviewers).

Users and use cases

Some reviewers find isolved offers good value for money due to included services, flexible licensing, and no hidden fees. However, many users report hidden fees, high charges, confusing billing, and dissatisfaction with the overall pricing structure.

Value for money

isolved is a payroll tool with key features that include payroll management, tax compliance, payroll reporting, W-2 preparation, direct deposit, vacation and leave tracking, and more.

isolved

Web-based

Android

iPhone

iPad

Paychex Flex

Paycom

ADP Workforce Now

Paylocity

Paycor

BambooHR

Workday HCM

ADP TotalSource

Dayforce HCM

Netchex

UKG Ready

APS Payroll

WinTeam

QuickBooks Payroll

ADP Comprehensive Services

PrimePay

Basic

Difficult transitions and changes

Owner

My rep refused to put me in touch with her supervisor so that I could properly transition out of the software.

64% of reviewers feel negative about Change Management. Some users report that transitioning to or from the platform is challenging, with poor support during migrations and difficulty transferring records. Reviewers say that frequent changes to system features or representatives cause confusion and disrupt continuity. They mention that making adjustments outside standard processes is complicated, and that support for organizational changes is lacking. Users indicate that these challenges make it hard to adapt the system to evolving business needs and can lead to frustration during periods of change.

Cumbersome password processes

Therapeutic Assistant 

often times tells me my password is wrong when I know I am typing it in right, sometimes is time-sensitive and glitchy

72% of reviewers feel negative about Password Management. Some users report that frequent password changes and complex authentication requirements disrupt workflow and cause frustration. Reviewers say that employees often get locked out and that resetting passwords is difficult, especially since administrators have limited ability to assist. They mention that the login process is confusing, particularly when switching between modules or devices, and that security measures, while robust, are overly burdensome for daily use. Users indicate that these issues lead to frequent support requests and inefficiencies.

Opaque and high pricing

77% of reviewers feel negative about Pricing. Some users report that the pricing structure is confusing, with unexpected fees and frequent rate increases. Reviewers say that contracts are restrictive, making it difficult to cancel or adjust services without incurring significant costs. They mention hidden charges for add-ons and corrections, and express frustration over billing discrepancies and lack of accountability from support staff. Users indicate that the overall cost is higher than anticipated, and they feel the company prioritizes billing over customer service or product value.

Slow performance and delays

IT specialist

Support is bad and cloud performance is slow at least once per week and after web udpates its common that all of our staff have to be sign in manually by a manager because it won't load.   

76% of reviewers feel negative about Performance and Speed. Some users report that the platform is often slow to load, especially during peak usage times, which hinders productivity. Reviewers say that system lags, downtime, and delayed customer support responses are common issues. They mention that updates can be slow to implement and sometimes disrupt workflow. Users indicate that inefficiencies in the platform make routine tasks more time-consuming, and they are frustrated by the lack of urgency in addressing performance problems.

Frequent bugs and glitches

Tax Analyst

There are no major issues but there are a lot of updates released and they sometimes create errors or annoying glitches.

78% of reviewers feel negative about Bugs and Issues. Some users report experiencing persistent glitches and errors, particularly after updates, which disrupt daily operations. Reviewers say that technical support is often slow to respond and that resolving issues can be time-consuming. They mention that integrating partner products sometimes leads to additional problems, and updates occasionally introduce new bugs. Users indicate that the lack of proactive communication and transparency from support teams exacerbates frustrations, and they often have to follow up multiple times to get problems addressed.

Versatile for business sizes

Payroll Accountant

They are the sweet spot for small to mid-sized companies at this time and I highly recommend them.

86% of reviewers feel positive about Professional Use. Some users report that the software effectively supports both small and mid-sized businesses, offering a comprehensive suite of HR features that meet diverse organizational needs. Reviewers appreciate its affordability for smaller companies and its ability to scale as their business grows. Users say the product consolidates HR and financial functions, making it easier to manage operations with limited staff. They indicate that the broad feature set helps organizations remain competitive and efficient, regardless of size, and value the flexibility to expand usage as their company evolves.

Seamless system integrations

84% of reviewers feel positive about Integrations. Some users say the software integrates smoothly with other HR and financial systems, such as QuickBooks, which simplifies data management and reduces manual entry. Reviewers appreciate the ability to add modules and customize the platform to fit their organization's needs. They find that time and attendance tracking is improved through integration, and the process of combining multiple functions into one system saves time and effort. Users value the straightforward setup and the flexibility to expand with additional modules as their requirements grow.

Comprehensive training resources

Implementation Specialist

I love how there is an iSolved University partners/SB Users/clients to learn and find quick help videos and articles.

HR Director

The product is user friendly, intuitive, and if in doubt, at the click of a button, an online University is available for all users to learn more about the system.

82% of reviewers feel positive about Training and Learning Curve. Some users report that the platform offers extensive training materials, including an online university with videos and articles, which helps them learn at their own pace. Reviewers appreciate the availability of ongoing support and resources that make onboarding and continuous learning easier. They say the system is intuitive once familiar, and the training tools help users become self-sufficient. Users indicate that the learning process is supported by knowledgeable staff and that the platform encourages best practices in HR management.

Centralized information access

Payroll & Benefits Specialist

As a new user, I like that you can search key words to find what you're looking for.

Payroll Specialist

The team is great when implementing add ons, and the isolved University is full of helpful documents and webinars.

85% of reviewers feel positive about Information Access. Some users say the platform provides real-time visibility into work hours, PTO balances, and important HR documents, all in one place. Reviewers appreciate being able to access and manage information remotely, which saves time and reduces paperwork. They find the system intuitive for searching and retrieving documents, and note that resources like help articles and webinars are readily available. Users report that the digital format streamlines compliance and team management, and they value the ability to go paperless and securely access data from any location.

Product Manager

Having integrated applicant tracking, time management, performance, and training & development modules makes this a one-stop-shop for most of my needs.

What I like most about isolved is the all-in-one platform that combines payroll, HR, benefits, and workforce management in a single solution.

Time and Labor Specialist

Using iSolved for both my work and personal functions has helped further my knowledge of the system and the capabilities of some different screens and how they interact with one another.

With multiple modules, we are able to service a small 1 employee company to a company with 5,000 employees.

Associate Director of Operations

Our third-party payroll company uses isolved and we have access to an isolved dashboard for clients, which has limited functionality.

It helps streamline processes, improve efficiency, and provides a user-friendly experience for both administrators and employees.

Director

We are able to complete many services for Payroll, Timekeeping, and HCM

Teacher

When I started at my new job, we used iSolved for managing both our financials, and arranging PTO/substitute teacher needs.

Integration with many third parties (recruiting, preboarding, onboarding, background checks, performance management, payroll, time and attendance, compensation management, OSHA reports, personality tests, the list is endless).

Accounting Specialist

It offers a lot of useful features, but the menus can be complicated, so it often takes time to find what you need.

The tax withholding division failed to pay my unemployment taxes properly and it has taken over a year to resolve, costing my company several thousand dollars of lost revenue.

Payroll and Benefits Admin

The reporting feature is extremely helpful for maintaining compliance processes and year-end tasks.

In the event of Employer has insufficient funds available for any payment obligation under this Agreement and isolved receives an NSF, isolved is authorized to send a reversal file (“Reversal”) to one or more of the Payee Accounts or other payees that were paid by isolved in connection with such NSF.

Outsourcing Tax function is ok, but lacks communications and response time can be lengthy.

The PTO balances only update once payroll is processed so staff may take too much without knowing they did not have any PTO left.

We use them for our payroll and I love having all my information - from paycheck stubs, to time off banks, to tax information all in one place.

Client Success HCM Consultant

I do think some set ups like time keeping could be streamlined as it takes many steps to get set up and maintain.

HCM Manager

Testing needs to be better to ensure fewer rollbacks of items that are needed/promised.

isolved vs ADP TotalSource Comparison (2026)

isolved

ADP TotalSource

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives