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isolved Pricing, Features, Reviews and Alternatives

isolved product overview

What is isolved?

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our HRO partner network to more than five million employees and 145,000 employers across all 50 States — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, intelligently connects and manages the employee journey across talent acquisition, HR & payroll, benefits, workforce management and talent management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. 

Key benefits of using isolved

With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos

isolved features

Functionality

3.8

/5

339

Total features

147

12 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Self Service Portal
Activity Dashboard
API
Alerts/Notifications
Employee Database
Customizable Reports

Functionality contenders

isolved users reviews

Overall Rating

3.8

/5

339

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.62/10
Rating distribution

5

4

3

2

1

126

120

40

21

32

Pros
The customization and ability to make their software work for me is the best part of this. They are super responsive to issues I have and the cost is excellent.

KA

Katrina A.

I love that this software is constantly being developed to offer greater benefits to organizations. I am looking forward to the improved scheduling features.

RA

Rebecca A.

It has been very good and has resolved many issues from streamline the payroll process, data entry and eliminating errors. We are excited about adding iHire to our platform.

cm

cynthia m.

Cons
Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn.
AvatarImg

Susen M.

One of my biggest problems has been billing. I was charged 800.00 in one month for two payroll runs.

AR

Anna R.

Months with various tax issues and no follow up costing us fines with a neighboring state. We have wasted so much time just trying to get people to call or email us back.
AvatarImg

Robbie J.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Multiple Features

Reviewed 4 years ago
Pros

- Forcasting PTO for current and upcoming year. Helps for planning vacations. - Preview Paycheck. Can see the potential breakdown of pay before pay day. - Multiple options for clocking in and lunch breaks.

Cons

You can access the website via mobile or app but they don’t have all features available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

From an isolved supporter :)

Reviewed 2 months ago

Excellent, nothing buy excellence :)

Pros

At my previous employer I helped make the selection and implement isolved and it was so nice to work with the isolved implementation and customer service team. We had isolved timeclock, payroll, benefits elections, onboarding and ACA at my previous. When I started my new position the company was only using isolved for payroll processing and that was it. In the first year we changed to isolved time, added onboarding, benefits elections and ACA in twelve months time. Just recently we added the 360 integration for our 401K plan as well. Each step felt like someone was inhouse assisting me through each part of the implementation. I didn't have a worry since this was my second time doing this and I knew what to expect and boy did they deliver.

Cons

Nothing to report at this time. With isolved philosophy of constantly improving their program there is little time to worry about anything that may not be functioning to my standards. It's like they are reading my mind :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Painfully difficult

Reviewed 14 days ago

We have a system to handle payroll, but it has been nothing short of frustrating.

Pros

It gives us a solution for our employees to keep time, payroll, etc.

Cons

It is anything but intuitive. Complicated, odd verbiage for features, menus, etc. Buttons necessary for steps are hidden. Onboarding is a joke....keeps moving around the software with each update. Definitely software that is not written from a user perspective and certainly not for managers. It requires to many extra steps and nothing is where you would expect (in areas that just don't make sense), including onboarding which appears 3 times in their menus, only 1 works. Finally, the support team does not listen to customers comments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ease of use and robust features

Reviewed a month ago

We use iSolved to run payroll, manage recruitment and onboarding, open enrollment, benefits administration and other HR data. We love how easy it is for employees to have one login for most of their needs.

Pros

iSolved allows us to manage so much of our payroll and HR workflows in one program that is easy to use.

Cons

Nothing that I can think of, we like all of the features we currently use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Still learning and working through processes

Reviewed 2 months ago

Pleased with the product

Pros

Easy to integrate, but there were a few items we thought were included that hadn't been done.

Cons

So many steps in setting up shifts, rules, etc. Confusing to try to get through all of them.

isolved FAQs and common questions

Q. Who are the typical users of isolved?

isolved has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does isolved support?

isolved supports the following languages:
English


Q. Does isolved support mobile devices?

isolved supports the following devices:
Android, iPad, iPhone


Q. Does isolved offer an API?

No, isolved does not have an API available.


Q. What other apps does isolved integrate with?

isolved integrates with the following applications:
321Forms, EverythingBenefits, Efficient Hire, Attendance Enterprise, Employee Navigator, TurboTax Business, NCR Aloha, ClearCare, CIC Plus


Q. What level of support does isolved offer?

isolved offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

Common isolved comparisons

isolved logo
Namely logo
isolvedvsNamely
isolved logo
Paycom logo
isolvedvsPaycom
isolved logo
Netchex logo
isolvedvsNetchex
isolved logo
Rippling logo
isolvedvsRippling

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