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isolved

3.9
(430)

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Employ, enable, and empower your workforce!

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isolved Pricing, Features, Reviews and Alternatives

isolved FAQs

Q. Who are the typical users of isolved?

isolved has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does isolved support?

isolved supports the following languages:
English

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Q. Does isolved support mobile devices?

isolved supports the following devices:
Android, iPad, iPhone

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Q. Does isolved offer an API?

No, isolved does not have an API available.

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Q. What other apps does isolved integrate with?

isolved integrates with the following applications:
321Forms, EverythingBenefits, Efficient Hire, Attendance Enterprise, Employee Navigator, TurboTax Business, NCR Aloha, WellSky Personal Care, CIC Plus

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Q. What level of support does isolved offer?

isolved offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

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isolved product overview

What is isolved?

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our HRO partner network to more than five million employees and 145,000 employers across all 50 States — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, intelligently connects and manages the employee journey across talent acquisition, HR & payroll, benefits, workforce management and talent management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. 

Key benefits of using isolved

With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos

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Why am I seeing this?

isolved features

Functionality

3.9

/5

430

Total features

147

19 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Reporting & Statistics
Self Service Portal
Alerts/Notifications
API
Customizable Reports
Employee Database

Functionality contenders

isolved users reviews

Overall Rating

3.9

/5

430

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.83/10
Rating distribution

5

4

3

2

1

172

153

49

22

34

Pros
The customization and ability to make their software work for me is the best part of this. They are super responsive to issues I have and the cost is excellent.
I love that this software is constantly being developed to offer greater benefits to organizations. I am looking forward to the improved scheduling features.
It has been very good and has resolved many issues from streamline the payroll process, data entry and eliminating errors. We are excited about adding iHire to our platform.
Cons
Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn.
One of my biggest problems has been billing. I was charged 800.00 in one month for two payroll runs.
Their support structure is VERY poor. No continuity of service.

Overall rating contenders

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software and support for benefits and hr

Reviewed 3 years ago

Great option if you are looking for a software focused on HR and benefits without payroll.

Pros

Easy to use software if you are comfortable with benefits and hr admin. Easy layout and without unnecessary frills.

Cons

I can't say there is anything negative about this software, perhaps it's not the cheapest ever, but that's best it's uncomplicated and thorough.

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Melissa G.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Service

Reviewed 5 years ago

Had increased efficiencies in my department

Pros

Isolved has allowed us to streamline our HR Department by combining all the modules in to one database. The reporting is great and the customer service is amazing

Cons

The ESS could be more user friendly and they are just at the beginning of being Mobile friendly. They have a lot of work to do on their App.

TG
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Terry G.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iSolved is a phenomenal HCM system with even better customer/client support!

Reviewed 20 days ago

My overall experience with iSolved has been one of professionalism and cooperation. I couldn't be happier.

Pros

Aside from the ease of use of iSolved products, the lightning fast and detailed response of customer support is unmatched.

Cons

Thus far, I have not encountered anything I dislike or have an issue with iSolved and their products.

CC
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Chrissy C.

Management Consulting, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible Customer Service

Reviewed 3 years ago

The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion. Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for...

Pros

We have multiple companies (multiple FEIN's) and it is nice to have every employee in one spot.

Cons

This product is not the best if you have an MEO with multiple locations with separate bank accounts. The system requires that you run a payroll for every bank account instead of one payroll per company. We were forced onto this software once iSolved bought out Sage Encore. The Encore platform was much easier to use in regards to processing payroll. In Encore, it took me 30 minutes (at the most) to...

JL
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Jayvee L.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Revolutionize Your HR Processes with isolved - Honest Review Inside!

Reviewed 3 months ago

We had difficulty managing our HR, payroll, and benefits processes prior to isolved, which frequently led to inefficiencies and errors. However, since putting isolved into use, we have been able to streamline these procedures, which has not only helped us save time and money but also made the employee experience better as a whole.The issue of manual data entry and duplication is one of the most significant...

Pros

As an IT professional, having a comprehensive, all-in-one HCM solution like isolved helps us cut down on the number of systems and integrations we need to use. As a result, there will be less time spent on repairs and troubleshooting and more available time for creative and strategic projects.Second, as a member of the marketing staff, I value isolved's emphasis on the employee experience. Our employees are more engaged and satisfied with their experience as a result of our offering a platform for HR, payroll, benefits, and talent management that is simple to use. Our employer brand may benefit from this, and it may also assist us in attracting and retaining top talent.

Cons

The occasional technical glitches and bugs that can be frustrating to deal with are one of our biggest issues with isolved. However, we have found that their customer support team responds quickly to our inquiries and resolves them, minimizing downtime and disruption to our business.Additionally, we've discovered that the advantages of having a comprehensive HCM platform outweigh the costs in the long run, despite the fact that the price of using isolved may be a concern for some businesses. We have been able to concentrate more on our core business operations and drive growth thanks to the time and resources saved by automating our HR and payroll processes.

Vendor response

Jayvee, Thank you so much for taking the time to complete a review of our solution, and for sharing such wonderful feedback! We love hearing the impact on employee engagement and time saved! Please know that isolved is committed to staying in your good graces and values your feedback. Your dedicated support contact and team are ready and waiting to assist you as needed.

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