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isolved Logo

Human capital management solution

Table of Contents

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isolved - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

isolved overview

Verified reviewer profile picture

Based on 651 verified user reviews

What is isolved?

isolved is a payroll tool with key features that include payroll management, tax compliance, payroll reporting, W-2 preparation, direct deposit, vacation and leave tracking, and more.

Who uses isolved?

Reviews for isolved come from a wide variety of industries, including Hospital & Health Care (7% of reviewers), Accounting (6%), and Human Resources (5%). The most frequent use case for isolved cited by reviewers is payroll (73% of reviewers).

What do users say about isolved pricing?

Some reviewers find isolved offers good value for money due to included services, flexible licensing, and no hidden fees. However, many users report hidden fees, high charges, confusing billing, and dissatisfaction with the overall pricing structure.

Starting price

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Pros & Cons

Payroll

User Interface

Onboarding

Pricing

Bugs and Issues

Performance and Speed

isolved’s user interface

Ease of use rating:

isolved review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(89)
3-4(286)
5(276)

What do users say about isolved?

Users say isolved streamlines payroll, HR, and benefits tasks, helping them save time and centralize employee data. They appreciate the variety of reports, self-service options for employees, and customizable workflows, but some find payroll errors, confusing PTO tracking, and complex rules frustrating. They note that implementation can be lengthy and initial setup challenging, but value the automation once configured.

Reviewers indicate customer support is responsive and knowledgeable, though wait times and lack of dedicated reps can be an issue. They report the interface is generally user-friendly after the learning curve, but mention bugs, occasional glitches, and limited mobile functionality.

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Who uses isolved?

Based on 651 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Human Resources
Hospital & Health Care
Accounting
Financial Services
Others

Use cases

Payroll
Human Resources
Time Tracking
Onboarding
Direct Deposit Payroll

isolved's key features

GetApp's analysis of 94 verified user reviews collected between August 2021 and September 2024 identifies isolved's most critical features and summarizes user sentiment about those features.

Payroll management

Reviewers appreciate isolved's Payroll Management capabilities for its seamless and accurate payroll processing. They find it easy to add or terminate employees, adjust pay rates, and manage benefits. Users report that it integrates well with timekeeping, though some mention occasional glitches with time punches. They value the ease of setup and navigation, despite some finding it time-consuming to access multiple employee records. Users highlight the helpful customer service and the system's ability to streamline processes and increase accuracy. Of the 34 isolved users who gave detailed accounts of their use of Payroll Management, 100% rated this feature as important or highly important.


Tax compliance

Reviewers indicate that isolved's Tax Compliance capabilities are valuable for saving time and ensuring compliance with changing laws. They appreciate that isolved handles all tax filings and payments, reducing the burden on their office staff. Users report that taxes are always paid on time, though some mention slow response times from the tax department. They find the system easy to set up and efficient, with minimal follow-up required, and appreciate the availability of reports for tracking compliance. Of the 28 isolved users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.


W-2 preparation

Users report that isolved's W-2 Preparation capabilities make year-end processing straightforward and efficient. They appreciate that employees can receive electronic W-2s and access their records anytime. Reviewers highlight the accuracy and timeliness of W-2 delivery, though some wish the forms were available sooner. They find the process easy to set up and manage, with isolved handling most of the work, which saves time and ensures compliance with legal requirements. Of the 25 isolved users who gave detailed accounts of their use of W-2 Preparation, 100% rated this feature as important or highly important.


Payroll reporting

Reviewers appreciate isolved's Payroll Reporting capabilities for providing a wide variety of preformatted and customizable reports. They find it easy to pull existing reports, though some mention difficulties with the report writer and system updates. Users value the accuracy and timeliness of the reports, which are essential for financial management. They highlight the user-friendly interface and the ability to create reports in different formats, such as Excel or PDF, to meet their specific needs. Of the 26 isolved users who gave detailed accounts of their use of Payroll Reporting, 96% rated this feature as important or highly important.


Direct deposit

Users find isolved's Direct Deposit capabilities essential for ensuring employees are paid on time and accurately. They appreciate the ease of setup and the ability for employees to manage their own direct deposit information. Reviewers highlight the benefits of going paperless and the security of eliminating lost or stolen checks. They report no major issues with the capability and value the convenience it provides for both employees and payroll departments. Of the 41 isolved users who gave detailed accounts of their use of Direct Deposit, 95% rated this feature as important or highly important.


All isolved features

Features rating:

360 degree feedback
ACA reporting
Access controls/permissions
Action management
Activity dashboard
Activity tracking
Alerts/Notifications
API
Applicant tracking
Approval process control
Approval workflow
Assessment management
Attendance management
Attendance tracking
Audit trail
Automated scheduling
Automatic time capture
Availability management
Background screening
Benchmarking
Benefits administration outsourcing
Benefits dashboard
Benefits management
Billable & non-billable hours
Billing & invoicing
Biometric recognition
Budget management
Calendar management
Candidate management
Career development
Chat/Messaging
Check printing
Clock in/out
COBRA administration
Commenting/Notes
Communication management
Compensation management
Compensation plan modeling
Competency management
Compliance management
Compliance tracking
Configurable workflow
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data import/export
Deduction management
Disability insurance administration
Document management
Document storage
Electronic forms
Employee benefits administration
Employee database
Employee engagement
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee reward programs
Employee scheduling
Employee self service
Employee time tracking
Engagement tracking
Expense tracking
Feedback management
FMLA administration
For accountants
Forecasting
Gamification
Goal management
Goal setting/tracking
Health insurance administration
HIPAA compliant
HSA/FSA administration
Individual development plans
Labor cost reporting
Labor forecasting
Labor management
Learning & development
Learning management
Leave tracking
Life insurance administration
Market data analysis
Messaging
Mobile access
Mobile alerts
Mobile app
Monitoring
Multi-Location
Multi-State
Negative feedback management
Offboarding
Onboarding
Online benefits enrollment
Online time clock
Online time tracking
Orientation workflow management
Overtime calculation
Peer-to-Peer recognition
Performance appraisal
Performance management
Performance metrics
Performance review management
Predictive analytics
Progress tracking
Project time tracking
Project tracking
Provider management
Pulse surveys
Punch card
Question library
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Recognition tracking
Recruitment management
Reimbursement management
Reminders
Reporting/Analytics
Reporting & statistics
Resource allocation
Role-Based permissions
Schedule distribution
Search/Filter
Self service portal
Shift management
Shift scheduling
Shift swapping
Sick leave tracking
Single sign on
Skills tracking
Succession planning
Summary Reports
Surveys & feedback
Talent acquisition
Talent management
Task management
Task progress tracking
Tests/Assessments
Third-Party integrations
Time & attendance
Time & expense tracking
Time off management
Time off requests
Timer
Timesheet management
Time tracking
Time tracking by client
Time tracking by project
Training management
Vacation/Leave tracking
Visual analytics
Wage garnishment
Web-based deployment
Workflow management

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isolved pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about isolved price and value

Value for money rating:

To see what individual users think of isolved's price and value, check out the review snippets below.

“Having integrated applicant tracking, time management, performance, and training & development modules makes this a one-stop-shop for most of my needs.”
JP

Jennifer P.

Product Manager

“What I like most about isolved is the all-in-one platform that combines payroll, HR, benefits, and workforce management in a single solution.”
JD

Jordanne D.

Payroll Specialist

isolved integrations (30)

Integrations rated by users

We looked at 651 user reviews to identify which products are mentioned as isolved integrations and how users feel about them.

Integration rating: 2.9 (9)

Carrier connections for benefits

We use everything benefits for client carrier feeds.

SK

Sarah K.

Client Service Lead

1/2

Integration rating: 4.3 (9)

We use this for our benefits

Our benefit enrollment

LE

Liz E.

CHRO

1/2
Ease logo
Ease

Integration rating: 4.0 (2)

We started as a small group and the integration is critical in ensuring accuracy of benefits enrollment and payroll deductions.

We loved the easy video-chat when setting up and learning to use.

SD

Sissie D.

Director of HR

1/2

Integration rating: 4.0 (2)

Integration rating: 4.0 (2)

We use applicant pro for hiring new employees.

AH

Ashtin H.

Controller

isolved customer support

What do users say about isolved customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of isolved customer support.

A fair number of users find customer support responsive, knowledgeable, and helpful with timely answers for payroll and benefits issues.

Multiple users appreciate the implementation team's guidance and ongoing support, especially during onboarding or when facing complex tasks.

A number of users report long wait times and difficulty reaching customer service, with some experiencing inconsistent or delayed responses.

Multiple users mention frustration with losing dedicated reps, frequent staff changes, and a lack of follow-through or personalized support.

Support options

Email/help desk
Knowledge base
Faqs/forum
Phone support
Chat

Training options

Videos
Documentation

To see what individual users say about isolved's customer support, check out the review snippets below.

“Customer service is top notch, knowledgeable, kind and efficient. If they do not have the answer immediately they happily get me to the correct person who can help”

Verified reviewer profile picture

Lisa W.

Business Office Manager

“Isolved has great customer support and will help you customize the software to your agency/company needs. ”

JK

Jeff K.

Director of School Based Programs

isolved FAQs

Q. Who are the typical users of isolved?

isolved has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

These products have better value for money


Q. What is isolved used for?

isolved is a comprehensive human capital management platform that consolidates human resources, payroll, benefits administration, workforce management, and talent acquisition into a unified system. The platform provides a single source of truth for workforce data throughout the employee lifecycle. It serves organizations of all sizes and industries such as healthcare, hospitality, manufacturing, financial services, and professional business services. Its connected architecture aligns organizational requirements with employee expectations and supports enhanced operational productivity and more informed decision-making. The HR and payroll module centralizes employee records and automates workflows to reduce administrative burdens. Compliance tools cover federal, state, and local regulations including the Affordable Care Act, Family and Medical Leave Act, and Equal Employment Opportunity requirements with automated alerts for upcoming deadlines. Time and attendance features enable real-time tracking of employee hours through mobile and web interfaces while workforce management offers advanced scheduling, labor forecasting, and absence tracking. isolved's talent acquisition suite integrates applicant tracking, onboarding workflows, and development tools to accelerate recruitment and assimilation processes. Customizable reporting dashboards and predictive analytics deliver actionable workforce insights while an adaptive employee portal supports access to pay information, benefits selection, and schedule management. Integration capabilities are enabled through a full REST API architecture that supports connections with third-party applications and systems. An isolved marketplace offers pre-built integrations to extend platform functionality with complementary solutions. The API framework facilitates custom integrations for organizations with specific technical requirements while maintaining secure data exchange protocols. This integration ecosystem ensures that isolved People Cloud remains the authoritative system of record for workforce data and fosters a consistent employee experience across varied technology environments.


Q. Does isolved support mobile devices?

isolved supports the following devices:
Android, iPhone, iPad


Q. What level of support does isolved offer?

isolved offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat

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