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Where People Heroes Grow

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isolved Pricing, Features, Reviews and Alternatives

isolved FAQs

Q. What type of pricing plans does isolved offer?

isolved has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of isolved?

isolved has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does isolved support?

isolved supports the following languages:
English


Q. Does isolved support mobile devices?

isolved supports the following devices:
Android, iPad, iPhone


Q. Does isolved offer an API?

Yes, isolved has an API available for use.


Q. What other apps does isolved integrate with?

isolved integrates with the following applications:
321Forms, EverythingBenefits, Efficient Hire, OnShift, Attendance Enterprise, Employee Navigator, TurboTax Business, WellSky Personal Care, CIC Plus


Q. What level of support does isolved offer?

isolved offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

isolved product overview

What is isolved?

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

Key benefits of using isolved

With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos

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isolved pricing information

Value for money

3.9

/5

521

Starting from

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Free plan
Subscription
Free trial
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Value for money contenders

isolved features

Functionality

3.9

/5

521

Total features

147

20 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports
Data Import/Export

Functionality contenders

isolved users reviews

Overall Rating

3.9

/5

521

Positive reviews

76

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.85/10
Rating distribution

5

4

3

2

1

217

177

59

26

42

Pros
The customization and ability to make their software work for me is the best part of this. They are super responsive to issues I have and the cost is excellent.
I love that this software is constantly being developed to offer greater benefits to organizations. I am looking forward to the improved scheduling features.
It has been very good and has resolved many issues from streamline the payroll process, data entry and eliminating errors. We are excited about adding iHire to our platform.
Cons
Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn.
One of my biggest problems has been billing. I was charged 800.00 in one month for two payroll runs.
Their support structure is VERY poor. No continuity of service.

Overall rating contenders

SG
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Stephen G.

Clinical Director,HR

Hospital & Health Care, 51-200 employees

Review source

Overall Rating

isolved Review: Makes Human Resources Streamlined.

Reviewed 5 months ago

Transcript

Stephen: Yes, my name is Steven. I'm the clinical director/human resource director at NNI Center and...

Vendor response

We're thrilled to hear that isolved has made your life easier when running HR! Saving time and streamlining processes is what we strive for.

CB
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Cecilia B.

Director of Human Resources

Real Estate, 51-200 employees

Review source

Overall Rating

All in one system for HR

Reviewed 5 months ago

Transcript

Cecilia: Hi, my name is Cecilia. I am the director of human resources here for a company that has about...

Vendor response

Hello Cecilia, Thank you for taking the time to leave this video review of isolved. We are so happy to hear that the customer support team continues to be a great resource & support system for you and your business.

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Lisa W.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

i-Soved it the BEST

Reviewed 3 months ago

It has made our job more manageable, we absolutely love it. I can highly recommend it to anyone.

Pros

Customer service is top notch, knowledgeable, kind and efficient. If they do not have the answer immediately they happily get me to the correct person who can help

Cons

They only thing I do not have a complete grasp on is benefits. It is as much of a "me" problem as it is an iSolved problem.

VL
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Victoria L.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

isolved is a True Single Database Platform Meeting the Changing Needs of Employers

Reviewed 6 months ago

The overall experience has been very positive. The platform is very user friendly and easy to implement and customize.

Pros

The functionality being all one database is a large focus for us. It is easy to add services as the legal environment or business needs change and the system keeps businesses in compliance as regulations are put into place.

Cons

The scheduling feature is the only area I see as being less competitive than other products in the industry for employees that are moving between teams or departments or simply making on the fly adjustments.

DH
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David H.

Construction,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Quite possibly the worst software I have ever used...

Reviewed 9 years ago
Pros

This software has one merit... the security principals practiced are pentagon level. Your employees will have to type about 5 times the information into their phone or computer as they do to login to their online banking. I can login to my online banking app with about 20 key presses. This app requires more than 40. Passwords are enforced with a complexity that leads to numerous support calls...

Cons

The software is at best broken. The development team are slightly above high school level. The support is non existent. You will be told they will fix it in the next version. The phone app does NOT work on all phones. The login screen is "cut off" on smaller screens and there is no way to swipe down to see the login button. No workaround exists as you cannot press the off screen button. NO support....

AP
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Amy P.

Accounting, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Time Saving Product

Reviewed 3 months ago

Using this platform has saved me valuable time in my daily tasks.

Pros

Ease of Use in features related to payroll & Time.

Cons

None at the present time, we are fully satisfied

JM
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Jim M.

Consumer Electronics, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

isolved Denkai review

Reviewed 7 months ago

Disappointing. I've made complaints and get plenty of concerned lip service, but no action.

Pros

Very easy to use for both administrators, managers, and employees.

Cons

Customer service and support is terrible. Everyone is a sales person. Very engaged with you if you're interested in buying an add on. Non-existent if you're not. Communication with my rep is non-existent. I understand turn-over issues, so if you let me know in advance that you're experiencing support issues, I'm willing to work with you. I'm constantly in the dark. I feel like we don't matter because we're a small company.

Vendor response

Hello! Thank you for leaving your honest review of isolved. We certainly don't want you to feel that you are in the dark. Please contact me, Mackenzie Cotton, Reference & Reputation Manager, directly at mcotton@isolvedhcm.com so we can get you connected with the proper support.

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