isolved vs ADP Workforce Now Comparison

Gusto

Paycor

Paychex Flex

Workday HCM

Paycom

UKG Pro

Service Bureau Review

Thank you for sharing your feedback. We're pleased to hear that isolved is helping you with maintaining documents and streamlining approval processes. We're continuously working to enhance our offerings and provide the best value for our customers.

It's not bad. I'd rather use ADP if I had the choice

It will do.

I work with several different payroll processors and I prefer iSolved over the others (ADP, Paycor)

Good Company

We used this product for a while but switched to ADP

Our experience with iSolved is great! We are so happy with their product and customer service is knowledgeable.

iSolved Review

Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management. It offers intuitive tools for employee data management and process automation, improving efficiency and compliance. However, it can be costly for small businesses and may require time to learn.

ISolved is a great System 

Great time management software

Our company is a mining and manufacturing company with multiple locations. We had been using a different company (ADP) for our time and attendance as well as payroll. Their solution was so complicated, their implementation and customer service was difficult at best. In short, ADP was not meeting our needs and had no desire to help us.

We needed software that helped us gather time and attendance information in a simple and straightforward way. It needed to offer some flexibility and customization to allow us to tailor the software to our needs. We also wanted to be able to collect the time and attendance information and pair that with our existing accounting software so that we could process payroll in-house and eliminate redundant data entry.

Our decision to change from ADP to TimeForce II was really pretty easy. The sales team went out of their way with multiple demonstrations. They were able to answer our questions and help us find a solution that met our needs.

The implementation process was smooth; the staff at TimeForce helped organize the transition well. The best thing about the implementation was the good customer service we received. It was apparent that the people at TImeForce wanted us to succeed, and we were important.

TimeForce has been very easy to use. Their system is logical, and with a little help from the implementation team we were able to figure out how to use and function within the software. Changes we used to have to call ADP to make we can do ourselves.

The transition to TimeForce has been a success for our company. Collecting time and attendance is easier than it ever has been. It works well with our existing accounting software for payroll. The continued customer support has been excellent as well. 

TimeForce Review

I also want to point out that when comparing vendors, be sure to inquire if you are charged for every employee or just those participating in FSA.  It recently came to light that we are being charged a per head fee for every employee, regardless of whether they participate in FSA or not.  I have to look into this further, but I don't think this was true when we were with ADP.

There's good, there's bad, and there's ugly

My overall experience was great and I prefer it over the website/app I'm using now.

Great Website 

I have been happy with iSolved.  I temporarily switched to ADP because I was told it would serve us better, and I learned quickly it was not the right service for us.  I went back to iSolved.  There were some hiccups with that, like the pricing went up and we lost one of our services.  I like the administration side, but some of the employees struggle with the AEE on the phone (slow connection to punch in/out for example).

I chose iSolved over ADP

Hello Lori! Thank you for taking the time to leave this review of isolved. We are happy to hear that our customer service team continues to be a great resource & support system for your business. 

I have been content with iSolved. I briefly changed to ADP since I was informed it would serve us better, and I advanced rapidly it was not the right assistance for us. I returned to iSolved. There were a few hiccups with that, similar to the estimating went up and we lost one of our administrations. I like the organization side; however a portion of the representatives battle with the AEE on the telephone (slow association with punch in/out for instance).

iSolved Review 

HRIS Review of Infinisource

Great implementation, several hiccups once the batton was passed BUT the team i have now are great to work with.  Hoping it continues.  

An all-in-one HR/Payroll System

I have been using Isloved for 3 years now. The Company I work for has been using it much longer than that and we have had a great experience. 

Isloved Review 

Mediocre at best! Initially impressed and now there are too many things that don't flow and are not a time saver, rather a time sucker!

Could focus more on customer needs rather than the look of your product.  New format is awful!

We apologize for your experience with isolved and that we haven’t met your expectations. We strive to provide our customers with the best service possible. I have sent your feedback to our customer support team so we can so we can take the corrective steps to improve our services.

An "ok" all around hr software

Our experience through implementation and converting our clients has been positive. We lost very few clients during the transition and we now have greater functionality and better resources to offer our clients. 

iSolved Tax 

Thank you for sharing your feedback. We're pleased to hear that isolved is helping you with tax organization. We're continuously working to enhance our offerings and provide the best value for our customers.

So Far So Good. payroll System for some years nows.

It's been one irritation after another.  The last straw was when iSolved sent out a bunch of checks without authorization, debited my account and now refuses to pay it back.  This company is the worst. 

The most negligent, inept company I've ever had to deal with

Customer service is below sub-par. If I could stop using them right now I would. Our assigned rep quit in January and has not been replaced. The person in the COBRA dept is never in the office and takes days to answer emails. 

Infinisource FSA and COBRA

I find the people the best. I am a small business , 6 people, and receive excellent customer support - when I need it - which is rare as the software is simple and correct.

After three other payroll providers - I am sticking with iSolved

No Suppurt

I do not like this company at all.  If it weren't for the fact that I can still deal with my Customer Support Person, that I have used for the entire 14 years I have been with this employer, I would be looking right now for a new Payroll Service company.  John is the only reason we have not changed payroll service, YET.

Isolved = Problems

Thank you for your feedback about the number of reports. We understand the importance of easily accessing and navigating through downloaded reports, and we will work on improving this functionality for a better user experience.

We appreciate your feedback and are committed to addressing any issues to ensure a seamless experience for our customers.

Please reach out to me, Mackenzie Cotton, at mcotton@isolvedhcm.com, so we can help get you the additional support.

Compare isolved and ADP Workforce Now based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll tax calculation, payment, & filling

Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their information, reducing the administrative burden on HR. Since all applications have a single database, changes made by employees/employers are populated throughout the system.

Paycor’s all-in-one, cloud-based human capital management (HCM) platform modernizes every aspect of people management, from recruiting, onboarding and payroll to career development and retention.

isolved, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions.

360 Degree Feedback

ACA Reporting

Access Controls/Permissions

Action Management

Activity Dashboard

Activity Tracking

Alerts/Notifications

Applicant Tracking

Approval Process Control

Approval Workflow

Assessment Management

Attendance Management

Attendance Tracking

Audit Trail

Automated Scheduling

Automatic Time Capture

Background Screening

Benchmarking

Benefits Administration Outsourcing

Benefits Dashboard

Benefits Management

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Budget Management

Calendar Management

Candidate Management

Career Development

Chat/Messaging

Check Printing

Clock In/Out

COBRA Administration

Commenting/Notes

Communication Management

Compensation Management

Compensation Plan Modeling

Competency Management

Compliance Management

Compliance Tracking

Configurable Workflow

Customizable Questions

Customizable Reports

Customizable Templates

Data Import/Export

Deduction Management

Direct Deposit

Disability Insurance Administration

Document Management

Document Storage

Electronic Forms

Employee Benefits Administration

Employee Database

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Recognition

Employee Reward Programs

Employee Scheduling

Employee Self Service

Employee Time Tracking

Engagement Tracking

Expense Tracking

Feedback Management

FMLA Administration

For Accountants

Gamification

Goal Management

Goal Setting/Tracking

Health Insurance Administration

HIPAA Compliant

HSA/FSA Administration

Individual Development Plans

Labor Forecasting

Learning & Development

Learning Management

Leave Tracking

Life Insurance Administration

Market Data Analysis

Messaging

Mobile Access

Mobile App

Multi-Location

Multi-State

Negative Feedback Management

Onboarding

Online Benefits Enrollment

Online Time Clock

Online Time Tracking

Orientation Workflow Management

Overtime Calculation

Payroll Management

Payroll Reporting

Peer-to-Peer Recognition

Performance Appraisal

Performance Management

Performance Metrics

Performance Review Management

Progress Tracking

isolved

Android

Web-based

iPad

iPhone

Firm Administrator

The customization and ability to make their software work for me is the best part of this. They are super responsive to issues I have and the cost is excellent.

President

Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn.

I love that this software is constantly being developed to offer greater benefits to organizations. I am looking forward to the improved scheduling features.

Accountant 

One of my biggest problems has been billing. I was charged 800.00 in one month for two payroll runs.

hr director

It has been very good and has resolved many issues from streamline the payroll process, data entry and eliminating errors. We are excited about adding iHire to our platform.

Product Marketing

Easy to use software if you are comfortable with benefits and hr admin. Easy layout and without unnecessary frills.

HR Manager

I like that it is user friendly, and that iSolved continues to upgrade their features because they are listening to their customers requests.

Owner

Their support structure is VERY poor. No continuity of service.

Director of Training andProduct

We have received this feedback from both our new hires (Service Bureau Users), our Client Users, ESS Users, and Partner Users. But...the biggest problem is the lack of support.

They refuse to take any responsibility for their errors.

Accounts Manager

It's been one irritation after another. The last straw was when iSolved sent out a bunch of checks without authorization, debited my account and now refuses to pay it back.

Marketing Automation Manager

My overall experience with iSolved has been awesome.

Office Manager

I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.

HR Director

It was a product that had integrated several partner products into one, which always means glitches and problems as information is translated from one system to another.

DIRECTOR

Horrible ease of use, make you pay for the product that you have never received, zero customer service...most deplorable service we have ever gotten from a company in 20 years of operation.

It makes sense to me, AND they don't come back and nickel and dime me to death, adding on costs for either reports, or processing something, at a later date.

isolved vs ADP Workforce Now Comparison

isolved

ADP Workforce Now

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives