Newired Pricing, Features, Reviews & Comparison of Alternatives


Enterprise UX manager for user flows & onboarding

4.75/5 (4 reviews)

Newired overview

Newired is an enterprise UX manager tool which empowers companies to speed up user onboarding and training on virtually any web application by allowing the user to learn and perform on the go. The solution helps guide, analyze and optimize user flows and experience using interactive guidance layers on top of existing enterprise web apps or websites for guided, step-by-step user journeys, 100% code free.

Newired is a versatile platform that allows users to design and optimize a variety of user journeys for onboarding experience, user training, new software adoption, customer care, and more. The interactive guidance layer guides users through any complex task and provides contextual, step-by-step help. Users can create and design user journeys using Newired’s standalone editor, and customize all content and interactions with ease. The manage portal helps users to manage and deploy journeys, modify them, and select which ones should be shown on their website or app. Users can also manage additional websites to make multi-URL journeys across different applications, and utilize the content localization feature to allow users to select their preferred language.

Reports and analytics provide users with actionable insights to help users make decisions based on real data. Organizations can track user feedback and measure user satisfaction with data dashboards, monitor user journey usage and their trends over time, and quickly spot bottlenecks and shortcomings. Newired also enables direct feedback from customers about their experience for continuous improvement.


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Pricing options
Value for money
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Business size



United States, Brazil, Canada, Europe, Germany, Latin America

Supported languages

Newired screenshot: Customize your content and interactions with ease using the step editorNewired  Tips on PolarionNewired screenshot: Track user feedback and measure user satisfaction with data dashboardsNewired screenshot: Guide your users through any application, defining different paths and visibility rules.Newired screenshot: An example of Journeys usage on IBM Jazz.Newired screenshot: New employees incoming? Don't worry, you can now training them on the job with in-app guidance through any process.Newired Journeys for Application Adoption

Newired reviews


Very good

Value for money
Ease of use
Customer support

Newired – Empowering users of web-based application to act effectively.

Used daily for 6-12 months
Reviewed 2019-04-03
Review Source: Capterra

Newired is a highly dynamic enterprise with full commitment to make the customer happy, learning fast from feedback from the field and supplying high quality software with guiding principles of code free (that is easy to learn), low invasive (that is very very low integration need) and build for security. Newired Journey and Tips allows to inject tips and guidance directly into the web-application's user interface - specifically in the context they need. This can not only help new users and irregular users to use the application more effectively and thus ensuring correct usage and more effectiveness, but also reduces need for upfront training and load on support. What is especially nice is that the guidance can be across divers web-application empowering a smoother guided user experience. In a world where the rhythm of software changes / releases is ever more increasing parallel to the digitalization of ever more processes in companies driven by ever faster time to market needs, Newired may become key to keep users engaged and focused.

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Angelo Gualano

Newired is an enterprise tool that simplifies the approach to using any web application.

Reviewed 2017-09-27
Review Source: Capterra

Significantly reduce time and cost in training and time to market of new applicationDo you want to do a specific function and you don't know how? Newired helps you. Do you want to have a "journey" of the application you are using? Newired guides you through menus and functions step by step. Do you want to inform and train your users and customers about the new features available? Newired does it without expensive training sessions. It is completely independent of the application to which it refers, and to which it adapts dynamically. In complex application processes, it helps you to better understand what you are doing, sure that you are always doing the right thing.

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Stella Gazzerro


Used daily for 6-12 months
Reviewed 2017-09-18
Review Source: Capterra

Reduct employee education costs and time to marketThe product is very Easy to use and Extremely Adaptable to my Enterprise needs; all technical engineer is able to configure rewired journey without education session.

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Tiago Ferreira

Newired Journeys - Great Onboarding Tools

Used monthly for less than 6 months
Reviewed 2019-03-14
Review Source: Capterra

Neki IT implemented Newired Journeys on our own application, N-TISS, a communication platform to Healthcare Providers and Health Insurances. The journeys help us to reduce the support tickets on our operation and help on the onboarding of new users because our application has long forms to be fulfilled. If you need some tool to help new users to understand each detail of a complex application, Newired Journeys can be helpful! This Onboarding tool is easy to use, you can build as many journeys as you need to show all the functionalities without coding. Besides, it is possible to analyze the activities of each step and improve the journeys to the users. The tool allows training, increase the UX of your applications and if you need some technical support, the company give you all the information you need and the updates solve the bugs that existed.

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Newired pricing

Starting from
Pricing options
Free trial
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Each license is intended for 1 application, based on its URL. More information about pricing at:

Newired features

Activity Dashboard
Employee Onboarding

API (347 other apps)
Activity Tracking (183 other apps)
Applicant Tracking (212 other apps)
Automatic Notifications (290 other apps)
Automatic Reminders (184 other apps)
Compliance Management (158 other apps)
Customizable Branding (217 other apps)
Customizable Reporting (204 other apps)
Data Import/Export (202 other apps)
Employee Database (155 other apps)
Employee Management (246 other apps)
Employee Portal (173 other apps)
Employee Self Service (185 other apps)
Real Time Reporting (166 other apps)
Recruiting Management (179 other apps)
Reporting & Statistics (260 other apps)
Third Party Integration (216 other apps)
Time & Attendance Tracking (163 other apps)

Additional information for Newired

Key features of Newired

  • Analytics
  • Automate Onboarding
  • Collaboration Tools
  • Data Dashboards
  • Employee Handbook
  • Interactive Guidance Layer
  • Job Description Management
  • Knowledge Management
  • Mentorship
  • Orientation Management
  • Performance Reports
  • Step-by-step User Journeys
  • Usage Tracking
  • User Flow Management
View All Features


• Newired helps transform virtually any web application into a more user-friendly environment to significantly reduce learning curves, speed up trainings and boost productivity.

• Easily create a variety of custom interactive guidance layers on top of any existing enterprise web application or website for any purpose or type of business.

• Reduce high bounce rates and lost and frustrated users by guiding users step-by-step through any complex task and providing contextual help.

• Make decisions based on real data with actionable insights including direct feedback from customers about their experience.

• Newired is 100% code-free, enabling users to customize their content and interactions with ease.