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Newired

Contextual guidance for in-app support

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Newired Pricing, Features, Reviews and Alternatives

Newired product overview

Price starts from

206

Per month

Other

What is Newired?

Newired is an enterprise digital adoption tool which empowers companies to speed up user onboarding and training on virtually any web application by allowing the user to learn and perform on the go. The solution helps guide, analyze and optimize user flows and experience using interactive guidance layers on top of existing enterprise web apps or websites for guided, step-by-step user journeys, 100% code free.

Key benefits of using Newired

• Newired helps transform virtually any web application into a more user-friendly environment to significantly reduce learning curves, speed up trainings and boost productivity.

• Easily create a variety of custom interactive guidance layers on top of any existing enterprise web application or website for any purpose or type of business.

• Reduce high bounce rates and lost and frustrated users by guiding users step-by-step through any complex task and providing contextual help.

• Make decisions based on real data with actionable insights including direct feedback from customers about their experience.

• Newired is 100% code-free, enabling users to customize their content and interactions with ease.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars

Newired pricing information

Value for money

4.3

/5

14

Starting from

206

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Newired features

Functionality

4.3

/5

14

Total features

52

6 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Alerts/Notifications
Performance Management
User Onboarding
Compliance Management
Tests/Assessments

Functionality contenders

Newired users reviews

Overall Rating

4.5

/5

14

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

8

5

1

0

0

Pros
I like the ease of using this software as well as the friendly UI.

PK

Pallavi K.

In complex application processes, it helps you to better understand what you are doing, sure that you are always doing the right thing.

AG

Angelo G.

Easy to create User Guide without modify the target application. It's very useful create User guide without have any knowledge about the technical part of a generic Web Application.

DC

Daniele C.

Cons
Hard to manage if there are too much Journeys.

DC

Daniele C.

Difficult access for small or Brazilian companies to fund the product.

Fd

Felipe d.

The biggest problem about Nrewired to me is related to its customization: i would like to feel more mine what I'm producing.

RL

Riccardo L.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Newired – Empowering users of web-based application to act effectively.

Reviewed 3 years ago

Newired is a highly dynamic enterprise with full commitment to make the customer happy, learning fast from feedback from the field and supplying high quality software with guiding principles of code free (that is easy to learn), low invasive (that is very very low integration need) and build for security.

Pros

Newired Journey and Tips allows to inject tips and guidance directly into the web-application's user interface - specifically in the context they need. This can not only help new users and irregular users to use the application more effectively and thus ensuring correct usage and more effectiveness, but also reduces need for upfront training and load on support. What is especially nice is that the guidance can be across divers web-application empowering a smoother guided user experience. In a world where the rhythm of software changes / releases is ever more increasing parallel to the digitalization of ever more processes in companies driven by ever faster time to market needs, Newired may become key to keep users engaged and focused.

Cons

As the software is disrupting in a way with current practices the “owner” of such software is not always clear. The business cases of its usage – even though it is always about user experience is varied as it affects various fields – ie. deployment, training, change initiatives, process “control”, support etc. On the other hand the aim of Newired is however always to ease the life of the user, which makes it very attractive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great value and easy setup

Reviewed a year ago
Pros

I was very pleased how easy is to setup very interactive onboarding tool.

Cons

No cons found. Everything works as expected.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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We are implementing just now. Some issue raised hopefully under solution

Reviewed 3 years ago

See pros.

Pros

The ultimate goal of the application is great. It can solve many adoption problems and avoid th epainfull speed-up user manuals preparation.

Cons

Current product maturity and documentation available to implementation partners and customers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Newired is an enterprise tool that simplifies the approach to using any web application.

Reviewed 5 years ago

Significantly reduce time and cost in training and time to market of new application

Pros

Do you want to do a specific function and you don't know how? Newired helps you. Do you want to have a "journey" of the application you are using? Newired guides you through menus and functions step by step. Do you want to inform and train your users and customers about the new features available? Newired does it without expensive training sessions. It is completely independent of the application to which it refers, and to which it adapts dynamically. In complex application processes, it helps you to better understand what you are doing, sure that you are always doing the right thing.

Cons

Because of the young age, it may be a bit slow in articulated and complex application flows. On the other hand, new releases that increase performance and functions are frequently available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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THE NEW EDUCATION BORDER

Reviewed 5 years ago

Reduct employee education costs and time to market

Pros

The product is very Easy to use and Extremely Adaptable to my Enterprise needs; all technical engineer is able to configure rewired journey without education session.

Cons

No cons were added to this review

Newired FAQs and common questions

Q. What type of pricing plans does Newired offer?

Newired has the following pricing plans:
Starting from: $206.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Newired?

Newired has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Newired support?

Newired supports the following languages:
English


Q. Does Newired offer an API?

No, Newired does not have an API available.


Q. What level of support does Newired offer?

Newired offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support

Common Newired comparisons

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