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NICE Workforce Management Logo

NICE Workforce Management

Workforce management solution

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(1)

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NICE Workforce Management Pricing, Features, Reviews and Alternatives

NICE Workforce Management FAQs

Q. Who are the typical users of NICE Workforce Management?

NICE Workforce Management has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit

These products have better value for money


Q. What languages does NICE Workforce Management support?

NICE Workforce Management supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish


Q. Does NICE Workforce Management support mobile devices?

NICE Workforce Management supports the following devices:
Android, iPad, iPhone


Q. Does NICE Workforce Management offer an API?

No, NICE Workforce Management does not have an API available.


Q. What level of support does NICE Workforce Management offer?

NICE Workforce Management offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep)

NICE Workforce Management product overview

What is NICE Workforce Management?

NICE Workforce Management suite offers users the needed tools for AI predictive forecasting, strategic planning, and agile scheduling through machine learning. The solution provides intelligent automation to enhance employee engagement, providing inclusive ‘work anywhere’ environments. NICE WFM helps maximize services and deliver a substantial ROI.

Key benefits of using NICE Workforce Management

- Maximizing service and delivering substantial ROI to solving the ever-changing challenges of today.
- Flexible Scheduling
- AI driven forecasts with schedules generated by machine learning simulations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Documentation
In Person
Live Online
Webinars

Not sure about NICE Workforce Management? Compare it with a popular alternative

NICE Workforce Management logo

NICE Workforce Management

4.9
(7)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

34.99

Per month

Other

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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NICE Workforce Management features

Functionality

4.9

/5

7

Total features

34

2 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Reporting & Statistics
Third-Party Integrations
Alerts/Notifications
Customizable Reports
Data Import/Export

NICE Workforce Management users reviews

Overall Rating

4.9

/5

7

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

6

1

0

0

0

Overall rating contenders

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