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Paycom vs ADP Comprehensive Services Comparison (2026)
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Good recommendations?
Paycom
4.4
(1.4K)5
843
4
369
3
122
2
34
1
32
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ADP Comprehensive Services
4.3
(271)5
138
4
91
3
29
2
10
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Paycom offers user-friendly HR and employee-driven payroll technology to enhance the entire employee life cycle, all in a single sof...
Optimize the people side of your business and get best practices, compliance guidance, assistance with talent management, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
1.4K
5
4
3
2
1
843
369
122
34
32
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this app4.3
271
5
4
3
2
1
138
91
29
10
3
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this appPros
“Its all-in-one platform streamlines payroll, onboarding, time tracking, benefits administration, and compliance management, helping HR professionals reduce manual tasks and improve accuracy.”
HM
Hailey M.
Hr Generalist
“From recruiting and applicant tracking to onboarding, workflows, document management, reporting, and employee self-service, Paycom has helped us streamline processes and create a better experience for both our candidates and employees.”
Angie M.
Talent Acquisition Specialist
“Excellent customer support, streamlined HR and compliance workflows, automated payroll and GL reporting, and significant time savings through reduced manual processes.”
JH
Jessica H.
Business Operations Manager
Pros
“Their customer service team is responsive, and the platform gives employees convenient access to pay information, tax forms, and benefits resources.”
AR
Aide R.
HRG
“The reporting, payroll and training features saves me a lot of time and helps keep everything in one place.”
Elizabeth R.
People and Culture Manager
“I would recommend ADP Comprehensive Services to organizations looking for a combination of payroll processing, HR support, and compliance assistance.”
AR
Aide R.
HRG
Cons
“One aspect of Paycom that I found disadvantageous is its punitive fee structure, which imposes penalties on employers for minor errors, such as retroactive data adjustments or processing mistakes.”
Marquita V.
SALES MANAGER
“It does not recognize 2 different pay classes at the same time for an employee, If an employee works a 12 hour shift and 24 hour shift it does not calculate correctly.”
MS
Micaela S.
Human Resiurces
“It has not been the best at this time - system is very limited regarding certain processes in Paycom (i.e. correcting pay rates when retros are completed via PAF)”
CW
Cedric W.
Payroll Manager
Cons
“I submit a request and every time, they try to call me without asking/scheduling a time first or they send a "secure" message that is really inconvenient to open.”
Carlyle H.
People Operations Generalist
“I dont like having to report our payroll to a third party and then they process the payroll for approval.”
KC
Kelsey C.
Office Manager
“Where the platform falls short is in its overall user experience and HR functionality.”
TH
Tracy H.
HR Manager
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- 360 Reviews
- 401(k) Tracking
- AI
- AI Copilot
- AI Job Description
- AI Text Generation
- AI Text Summarization
- API
- Absence & Leave Management
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Advertising Management
- Alerts and Notifications
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Approval Process Control
- Approvals
- Assessment Management
- Assessments & Quizzes
- Assignment Management
- Assignment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Compliance
- Automated Onboarding Workflows
- Automatic savings
- Automation
- Autonomous Task Execution
- Background Checks
- Background Screening
- Bank / Credit Card Integration
- Benefits Administration
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Benefits Manager
- Benefits Record Management
- Brainstorming
- Business Process Management
- Business Tool Integration
- COBRA Administration
- Calendar Management
- Candidate Evaluations
- Candidate Management
- Candidate Search
- Candidate Sourcing
- Candidate Sourcing Metrics
- Candidate Tracking
- Candidate-Facing Statuses
- Career Development
- Career Page Configuration
- Certifications
- Chat/Messaging
- Chatbot
- Check Printing
- Check/W-2 Delivery
- Cloud
- Collaboration Tools
- Commenting/Notes
- Communication & Notifications
- Communication Management
- Community Management
- Company Goals And OKRs
- Compensation Budgeting
- Compensation Data Management
- Compensation History
- Compensation Management
- Competency Management
- Complex Approval Workflow
- Compliance
- Compliance Management
- Compliance Monitoring
- Compliance Training
- Configurable Workflow
- Contact Management
- Content Creation
- Content Delivery
- Content Delivery and Tracking
- Content Library
- Content Management
- Continuous Feedback
- Corporate Card
- Cost Tracking
- Country-Specific
- Course Builder
- Cross-system Integration
- Customer Training
- Customizability
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard & Reporting
- Dashboards
- Dashboards & Reporting
- Data Collection
- Data Consolidation
- Data Import/Export
- Data Security
- Data Storage Management
- Data quality
- Debit card
- Decision Making
- Direct Deposit
- Discount Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Earned wage access
- Ease of Creating Expense Reports
- Education
- Electronic Forms
- Electronic Signature
- Email Management
- Embedded AI / Machine Learning
- Employee Benefits Administration
- Employee Database
- Employee Development
- Employee Handbook
- Employee Information
- Employee Information Automation
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Referral Management
- Employee Reimbursement
- Employee Self Service
- Enrollment Planning
- Evaluation Management
- Event Management
- Expense Management
- Expense Reimbursement
- FMLA Administration
- Feedback Management
- File Management
- File Sharing
- Finance
- Financial wellness tools
- Forecasting
- Forms Library
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Governance
- HR Integrations
- HR Management
- Help Desk Management
- Historical Data
- Individual OKR
- Industry Compliance
- Initiative Management
- Instructor-Led Training
- Integrations
- Integrations / APIs
- Internal Policies
- Internal Talent Mobility
- Internationalization
- Interoperability
- Interview Scheduling
- Job Application Management
- Job Description Management
- Job Management
- Job Posting
- KPI Monitoring
- Knowledge Management
- Lanuguage Options
- Learning & Development
- Learning Paths/Tracks
- Leave Tracking
- Manager Portals
- Marketing Tools
- Messaging
- Mileage Tracking
- Mobile
- Mobile Access
- Mobile Benefits Access
- Mobile Compatibility
- Mobile Shift Scheduling
- Mobile User Support
- Mobility
- Multi-Country
- Multi-State
- Offboarding
- Onboarding
- Online Benefits Enrollment
- Orientation Workflow Management
- Payroll Management
- Payroll Outsourcing
- Payroll Reporting
- Performance Management
- Real-Time Reporting
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Sick Leave Tracking
- Succession Planning
- Talent Management
- Tax Compliance
- Third-Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Timesheet Management
- Training Management
- Trend Analysis
- Vacation/Leave Tracking
- W-2 Preparation
- Wage Garnishment
- Workflow Management
- Total features71
- 360 Reviews
- 401(k) Tracking
- AI
- AI Copilot
- AI Job Description
- AI Text Generation
- AI Text Summarization
- API
- Absence & Leave Management
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Advertising Management
- Alerts and Notifications
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Approval Process Control
- Approvals
- Assessment Management
- Assessments & Quizzes
- Assignment Management
- Assignment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Compliance
- Automated Onboarding Workflows
- Automatic savings
- Automation
- Autonomous Task Execution
- Background Checks
- Background Screening
- Bank / Credit Card Integration
- Benefits Administration
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Benefits Manager
- Benefits Record Management
- Brainstorming
- Business Process Management
- Business Tool Integration
- COBRA Administration
- Calendar Management
- Candidate Evaluations
- Candidate Management
- Candidate Search
- Candidate Sourcing
- Candidate Sourcing Metrics
- Candidate Tracking
- Candidate-Facing Statuses
- Career Development
- Career Page Configuration
- Certifications
- Chat/Messaging
- Chatbot
- Check Printing
- Check/W-2 Delivery
- Cloud
- Collaboration Tools
- Commenting/Notes
- Communication & Notifications
- Communication Management
- Community Management
- Company Goals And OKRs
- Compensation Budgeting
- Compensation Data Management
- Compensation History
- Compensation Management
- Competency Management
- Complex Approval Workflow
- Compliance
- Compliance Management
- Compliance Monitoring
- Compliance Training
- Configurable Workflow
- Contact Management
- Content Creation
- Content Delivery
- Content Delivery and Tracking
- Content Library
- Content Management
- Continuous Feedback
- Corporate Card
- Cost Tracking
- Country-Specific
- Course Builder
- Cross-system Integration
- Customer Training
- Customizability
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard & Reporting
- Dashboards
- Dashboards & Reporting
- Data Collection
- Data Consolidation
- Data Import/Export
- Data Security
- Data Storage Management
- Data quality
- Debit card
- Decision Making
- Direct Deposit
- Discount Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Earned wage access
- Ease of Creating Expense Reports
- Education
- Electronic Forms
- Electronic Signature
- Email Management
- Embedded AI / Machine Learning
- Employee Benefits Administration
- Employee Database
- Employee Development
- Employee Handbook
- Employee Information
- Employee Information Automation
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Referral Management
- Employee Reimbursement
- Employee Self Service
- Enrollment Planning
- Evaluation Management
- Event Management
- Expense Management
- Expense Reimbursement
- FMLA Administration
- Feedback Management
- File Management
- File Sharing
- Finance
- Financial wellness tools
- Forecasting
- Forms Library
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Governance
- HR Integrations
- HR Management
- Help Desk Management
- Historical Data
- Individual OKR
- Industry Compliance
- Initiative Management
- Instructor-Led Training
- Integrations
- Integrations / APIs
- Internal Policies
- Internal Talent Mobility
- Internationalization
- Interoperability
- Interview Scheduling
- Job Application Management
- Job Description Management
- Job Management
- Job Posting
- KPI Monitoring
- Knowledge Management
- Lanuguage Options
- Learning & Development
- Learning Paths/Tracks
- Leave Tracking
- Manager Portals
- Marketing Tools
- Messaging
- Mileage Tracking
- Mobile
- Mobile Access
- Mobile Benefits Access
- Mobile Compatibility
- Mobile Shift Scheduling
- Mobile User Support
- Mobility
- Multi-Country
- Multi-State
- Offboarding
- Onboarding
- Online Benefits Enrollment
- Orientation Workflow Management
- Payroll Management
- Payroll Outsourcing
- Payroll Reporting
- Performance Management
- Real-Time Reporting
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Sick Leave Tracking
- Succession Planning
- Talent Management
- Tax Compliance
- Third-Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Timesheet Management
- Training Management
- Trend Analysis
- Vacation/Leave Tracking
- W-2 Preparation
- Wage Garnishment
- Workflow Management
Integrations
- Total integrations2
- ADP SmartCompliance
- Hotel Effectiveness
- Restaurant365
- Total integrations1
- ADP SmartCompliance
- Hotel Effectiveness
- Restaurant365
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