Paylocity vs ADP Comprehensive Services

Deel

Rippling

RUN Powered by ADP

Deel is the only global-first people platform that enables companies to hire, pay, manage, and develop talent in 150+ countries without compliance headaches or third-party dependencies. Deel supports 40,000 customers and 1.5 million workers through a single, scalable global system.

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

RUN Powered by ADP® helps small businesses automate payroll, file taxes and manage HR with ease. From AI-driven efficiency to expert support, businesses can take care of their teams anytime and anywhere. 

Director Of Membership

The customer support was underwhelming. When we encountered issues or needed clarification, responses were slow and often didn't fully resolve our concerns.

Human Resources

It met all of our business needs and when we did need help their support was aways able to find a solution that worked well for us.

General Accountant

The customer service is top notch. When our company was transitioning from Paycom to Paylocity their customer support team went above and beyond to make sure our team had everything we needed every step of the way during the transition. And since we've been using Paylocity whenever we have a question the customer support team is excellent about answering our questions and assisting our employees get the help they need to do their jobs.

Paylocity’s payroll software automates pay, catches errors, and streamlines tasks. Run payroll in minutes, ensure compliance, and integrate with benefits. Help employees get paid accurately and on time, with on-demand access to earned wages. 

1099 Preparation

360 Degree Feedback

401(k) Tracking

Academic/Education

ACA Reporting

Access Controls/Permissions

Accounting

Accounting Integration

Action Management

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Applicant Tracking

Application Management

Approval Process Control

Assessment Management

Asynchronous Learning

Attendance Management

Attendance Tracking

Audit Management

Audit Trail

Automated Scheduling

Auto Update

Availability Management

Background Screening

Batch Processing

Benchmarking

Benefits Administration Outsourcing

Benefits Dashboard

Benefits Management

Billable Items Tracking

Billable & Non-Billable Hours

Blended Learning

Boolean Search

Budgeting/Forecasting

Built-in Course Authoring

Calendar Management

Candidate Management

Categorization/Grouping

Certification & Licensing

Certification Management

Chat/Messaging

Check Printing

Clock In/Out

COBRA Administration

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Compensation Management

Competency Management

Compliance Management

Configurable Workflow

Content Library

Content Management

Corporate/Business

Corporate Card

Course Management

Course Tracking

Credit Card Management

Customizable Branding

Customizable Fields

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Connectors

Data Import/Export

Data Security

Data Visualization

Deduction Management

Direct Deposit

Disability Insurance Administration

Document Management

Document Storage

Electronic Forms

Electronic Signature

Email Management

Employee Benefits Administration

Employee Database

Employee Engagement

Employee Handbook

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Recognition

Employee Scheduling

Employee Self Service

Engagement Tracking

Expense Management

Expense Tracking

Feedback Management

FMLA Administration

For Accountants

Forecasting

For Mobile

For Small Businesses

Reviews for Paylocity come from a wide variety of industries, including Hospital & Health Care (6% of reviewers), Non-Profit Organization Management (5%), and Computer Software (4%). The most frequent use case for Paylocity cited by reviewers is payroll (67% of reviewers).

Users and use cases

Most users consider Paylocity to deliver strong value for money, with competitive pricing and useful features. Some reviewers find the pricing structure unclear, and they report that add-ons can increase costs or make the overall price feel high.

Value for money

Paylocity is a payroll solution with key features that include payroll management, direct deposit, reporting and analytics, employee database, self-service portal, time and attendance, and more.

Paylocity

Web-based

iPhone

iPad

Android

Windows

Paychex Flex

ADP Workforce Now

Paycor

Paycom

Workday HCM

UKG Pro

UKG Ready

BambooHR

isolved

ADP TotalSource

Gusto

SurePayroll

ADP Comprehensive Services

QuickBooks Online

Overly complex security measures

One rogue Paylocity employee could steal from many users with this vulnerability.

environmental scientist

In the beginning when I stated using the software it was frustrating because you needed lots of info to log in (company ID, employee ID, password, etc) but they have a feature that lets you bypass all of that.

69% of reviewers feel negative about Paylocity’s security and access controls. Some users say the login process is cumbersome, requiring multiple credentials and frequent password updates. Reviewers express frustration with repeated two-factor authentication prompts and security questions, especially when using different devices. Users also raise concerns about customer support having broad access to sensitive information, and they feel that the strict security measures, while important, hinder usability and accessibility.

Cumbersome login and passwords

Owner

On top of this, sometimes even knowing your user name, password, and employer ID the site will just not let you log in.

Referee

Finding information on the website is incredibly difficult and the requirement to constantly update your password slows you down far too often (particularly problematic when you are in a hurry to clock in).

83% of reviewers feel negative about Paylocity’s password management. Some users report frequent issues with logging in, citing multiple required credentials, frequent password changes, and complex recovery processes. Reviewers indicate that employees who log in infrequently often struggle to remember their credentials, leading to account lockouts and time-consuming resets. Users say the process is inconvenient, especially during busy periods like tax season, and that the system’s security measures, while necessary, can be frustrating.

Challenging implementation process

57% of reviewers feel negative about Paylocity’s implementation experience. Some users report that setting up the system is complicated and time-consuming, with frequent misconfigurations and a lack of clear guidance. Reviewers mention ongoing struggles with policy setup, inaccurate calculations, and insufficient support during rollout. Users indicate that the process often requires significant manual intervention and that unresolved issues can persist long after initial implementation, making the transition difficult for organizations.

Difficult and unintuitive reporting

People & Culture Manager

They have a lot of reports, but finding what you need is nearly impossible.

44% of reviewers feel negative about Paylocity’s reporting capabilities. Some users say creating custom reports is confusing and requires trial and error, while others find the report library overwhelming and difficult to navigate. Reviewers mention that exported reports often need extensive formatting and that standard reports may not meet their needs. Users indicate that finding or building the right report can be time-consuming, and support for reporting-related issues is sometimes lacking.

Frequent glitches and errors

75% of reviewers feel negative about Paylocity’s bugs and technical issues. Some users report recurring glitches, slow load times, and occasional crashes that disrupt their workflow. Reviewers mention problems with system reliability, such as freezing pages, inconsistent PTO calculations, and difficulties with module integration. Users indicate that these technical issues often require repeated support intervention and can make simple tasks unnecessarily complicated or time-consuming.

Flexible system integrations

HRBP

They offer many integration options for benefits and everify to help streamline processes

86% of reviewers feel positive about Paylocity’s integrations. Some users say the software connects well with various third-party systems, such as benefits providers, 401k vendors, and ATS platforms. Reviewers appreciate the ability to streamline processes by integrating multiple services into one package, which they find reduces manual work and improves efficiency. Users indicate that once initial setup is complete, integrations generally run smoothly and help centralize important HR and payroll functions.

Comprehensive HR functionality

Business Manager

We searched for a long time for a platform that integrated HR and payroll for the needs of our organization during a growth and capacity phase. And Paylocity this switch smooth and worth the time it takes to onboard a new platform.

Human Resources Generalist

Paylocity's user-friendly interface streamlines and automates HR and payroll processes for better management.

89% of reviewers feel positive about Paylocity’s HR management features. Some users report that having payroll, benefits, time tracking, and HR tools in one platform simplifies their processes. Reviewers appreciate the ability to handle everything from onboarding to data management and self-service, reducing the need for multiple systems. Users indicate that the platform supports both routine HR tasks and more complex needs, such as reporting and compliance, making it easier to keep employee information organized and accessible.

Streamlined onboarding experience

Controller

This has allowed us to streamline the onboarding process including benefits!

80% of reviewers feel positive about Paylocity’s onboarding capabilities. Some users say the onboarding process is seamless and reduces paperwork by allowing digital document management and e-signatures. Reviewers appreciate that onboarding tasks can be customized and that the process integrates with other HR functions, making it easier to transition new hires into payroll and benefits. Users indicate that having a centralized onboarding module helps save time and ensures compliance.

Intuitive and simple navigation

Residential Commissions Specialisf

I like the fact that it was so easy to catch on to and it is similar to another well known software of its kind.

data analyst

User friendly who is unaware of the use of similar and powerful applications.

91% of reviewers feel positive about Paylocity’s ease of use. Some users say the platform is straightforward and user-friendly, making it simple to find information and complete tasks. Reviewers appreciate that the interface is easy to navigate both on desktop and mobile devices, and they find that even those unfamiliar with similar systems can adapt quickly. Users think the software reduces the steps needed for common actions, and many report that it streamlines their daily work, helping them manage payroll and HR tasks efficiently with minimal training.

After school and summer camp teacher

there are so many features that allow you to Remind employees or participants of trainings of activities of anniversaries or birthdays there are opportunities for you to give praise and you’re easily able to see your upcoming and past paychecks.

HR Talent and Recruiting Specialist

Ability for hourly team members to clock on and off on the mobile app and ability to limit this within a geofence to confirm they are on-site when they enter their hours.  

People Technology Partner

One of its greatest strengths is its ability to consolidate key processes such as payroll, benefits administration, time and attendance, and talent management into a single system.

HRIS Coordinator

More transparency on PDRs, we have a hard time tracking the status of the PDR submitted, we have to ask for updates every time, I wish there is a portal/dashboard we can track it by the PDR number.

Payroll Specialist

It has improved the payroll workflow at our company and has significantly reduced the amount of time it took us to create and audit a batch when compared with our previous service provider.

Human Resources Manager

I find Paylocity to be a one-stop shop, making it much easier to handle payroll, timekeeping, time off management, HR filing, onboarding, reviews, and community all in one place instead of having to use multiple separate systems.

HR Support

The platform provides a comprehensive solution for payroll and HR management, helping us centralize employee information and streamline administrative processes.

HR Generalist

I love that I can manage payroll, run audits, configure cost centers, support benefits, run reporting, handle historical data migrations, and create workflows all in one system.

HR Director

One being with time tracking and having employees that move between locations and having their pay rate automatically change between locations cause of minimum wage differences in each city.

Concessions Lead

Paylocity streamlines the hiring process by allowing employees to fill out their paperwork from a mobile device, and upload necessary documents.

We previously used BambooHR and they allowed time off requests to be edited and allowed for submission of multiple days at a time with different amount of hours per day.

With one platform, we are able to onboard new hires, send out updates easily, process payroll, conduct performance reviews, etc.

President

Visium Resources decided to make the switch from ADP to Paylocity, a move that has many hurdles to jump, as being a staffing company, our entire business revolves around paying our employees accurately with as few issues as possible.  

Paylocity vs ADP Comprehensive Services Comparison (2026)

Paylocity

ADP Comprehensive Services

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives