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Paycor vs Paychex Flex Comparison

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Overview

Category Leaders

Paycor’s all-in-one, cloud-based human capital management (HCM) platform modernizes every aspect of people management, from...

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

2.8K

5

4

3

2

1

1.5K

947

232

65

47

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.2

1.5K

5

4

3

2

1

776

473

208

63

56

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Best option for the price- I have looked all over and Paycor was by far the most affordable. I wanted as simple as possible and this was perfect.
Overall I think it is a great business solution and time saver. The information captured and stored is very helpful for reporting and I am able to instantly generate useful information.
I like having the ability to customize reports, this saves me a lot of time. I also like the ease of the software and the great customer service Paycor provides.

Pros

The implementation team was great when we were getting this started as they were very helpful and answered all of our questions.
This product was recommended by our CPA who uses it for his own office. That recommendation was good enough for us and it has proven to be an invaluable asset to our business.
Great service, great app, great website. User friendly, leaves me with no questions after checking my breakdowns every pay period.

Cons

Tracking and paying our Contractors/Consultants/1099NEC’s is still not working after several weeks and has cost us much money, stress, confusion, frustration and time.
Lack of customer service, lack of follow-through from support staff to set up system, missing major components of software, lack of response when requesting assistance.
Our "senior" implementation specialist was awful and did not fully set our system up.

Cons

I never criticize publicly about an organization but this one was so very unprofessional and even made worse by the outrageous fees they charge.
It can be a problem to login to the work site which is frustrating when trying to clock in or clock out on time.
Just about everything else. Its not user-friendly, its customer service is terrible and we get so many complaints for employees, as the admin I have limited resources to help.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features145
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Biometric Recognition
  • Boolean Search
  • Budget Management
  • COBRA Administration
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management
  • Compensation Plan Modeling
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Small Businesses
  • Forecasting
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payment Processing
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Review Management
  • Progress Tracking
  • Provider Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Retirement Plan Management
  • Role-Based Permissions
  • Schedule Distribution
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Social Media Integration
  • Social Recruiting
  • Succession Planning
  • Talent Acquisition
  • Task Management
  • Task Scheduling
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features69
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Biometric Recognition
  • Boolean Search
  • Budget Management
  • COBRA Administration
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management
  • Compensation Plan Modeling
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Small Businesses
  • Forecasting
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payment Processing
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Review Management
  • Progress Tracking
  • Provider Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Retirement Plan Management
  • Role-Based Permissions
  • Schedule Distribution
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Social Media Integration
  • Social Recruiting
  • Succession Planning
  • Talent Acquisition
  • Task Management
  • Task Scheduling
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations73
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations110
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

HB
AvatarImg

Heather B.

Accounting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paycor logo

Paycor

Owner of Bookkeeping Company

Reviewed 8 years ago

I use Paycor for a small client of mine. The customer has been excellent. My rep is Stephanie Nemer and she has been wonderful. Currently, I also have a large client using Paychex. Paychex has been an awful experience. Due to that we are switching to Paycor at the beginning of the year. (Johnny's Tavern is our client that is switching.) Part of the reason we are switching is because Paycor has better customer service, the software is user friendly and you offer options that Paychex is not able to. We are very excited for the transition.

Pros

No pros were added to this review

Cons

No cons were added to this review

Gd
AvatarImg

Gerard d.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paycor logo

Paycor

Great product, people and support

Reviewed 8 years ago

we moved from Paychex to Paycor a couple of years ago and we have been very satisfied on the product, the support and the pricing. would definitely recommend.

Pros

No pros were added to this review

Cons

No cons were added to this review

RP
AvatarImg

Richard P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paycor logo

Paycor

Paycor vs Paychex

Reviewed 8 years ago

The product itself is great. I used Paychex in the past and this product is much better, however the service is not the same at all. Instead of helping they provide links that are not very intuitive.

Pros

No pros were added to this review

Cons

No cons were added to this review

YO
AvatarImg

Yanira O.

Construction, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Paycor logo

Paycor

Paycor is alright

Reviewed 6 years ago

It's alright. I came from using Paychex which was a super advanced program with full mobile accessibility. The program works as an introductory payroll program; however, I have had hit and miss moments with customers service.

Pros

Creating custom reports is definetley a highlight of this system. Also, the online dashboard is cool since you can create announcements that everyone can read.

Cons

The interface looks a little outdated. The tabs don't lead you automatically to the area of the website; you have to go through a scroll down menu. Also, the mobi8le version of the application does not allow you to edit anything just get your paystubs.

SP
AvatarImg

Suzanne P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paycor logo

Paycor

Easy to use

Reviewed 8 years ago

We have been with Paycor since May 2014. We came from Paychex whose software was slightly behind time. When we started with Paycor I noticed a difference in the ease of getting some ones year to date.

Pros

No pros were added to this review

Cons

No cons were added to this review

SG
AvatarImg

Samantha G.

Transportation/Trucking/Railroad, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Paycor logo

Paycor

Lacking reporting

Reviewed 5 years ago

I recently switched from Paycor to Paychex. Paycors lack of reporting was frustrating. I also never had a specific payroll representative which was also frustrating as I had to call in and just speak with anyone and they’d have to familiar themselves with my account.

Pros

There were a lot of employee options and I liked how I could go to individual employees and see their pay stubs easily.

Cons

The reporting is horrible. It is not user friendly. You can’t pull specific reports easily. The whole platform is confusing and needs a lot of improvement.

MD
AvatarImg

Michelle D.

Staffing and Recruiting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paycor logo

Paycor

Overall Paycor is the best yet

Reviewed 8 years ago

I have used Paychex, ADP and Paycor for payroll processing and Paycor (by far) is my favorite! It is very simple to use and I am always able to get ahold of someone if I have questions. Great job and thank you! Looking forward to many great years ahead. :)

Pros

Easy to use

Cons

No real 'Cons'

PD
AvatarImg

PERRY D.

Health, Wellness and Fitness, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Paycor logo

Paycor

OPERATIONS OVERVIEW

Reviewed 8 years ago

I've had over 40 years of accounting (including payroll) experience in several States. I find that TRINET/ACCORD has been the most user friendly system in recent years, but both ADP and Paychex are more user-friendly than Paycor; other similar systems are not only easier operationally, but offer superior report writing capabilities.

Pros

Customer Service has been readily offered.

Cons

Data entry and report writing...

CS
AvatarImg

Christine S.

Wholesale, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paycor logo

Paycor

Paycor is Great!

Reviewed 8 years ago

I've worked with ADP, Paychex and Paycor throughout my background in Payroll and Benefits and have found Paycor to offer the services of a big corporation while offering a small company feel relating to customer support. My dedicated rep knows our company and I don't need to go through a lot of detail when calling to address an issue. Great service, prompt work and follow up when anything needs addressed and a real feel of working hand-in-hand to meet our payroll requirements.

Pros

I like how easy it is to use the software, very "user friendly"

Cons

Inability to stay with "old" when new upgrades are made to the program

CY
AvatarImg

Chris Y.

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paycor logo

Paycor

Good Software!

Reviewed 8 years ago

I tested this software as a substitute of Paychex. Paycor provides integrations with 401(k) providers that ensure employees’ deductions are properly sent to the provider. It streamlines the process and allows employers the opportunity to choose the provider that will give the best plan to their employees. They also empower employees and managers to maintain their personal and team information from anywhere with an internet connection. Each team member will have a login that will allow them to make their own elections creating an easier, paperless, open enrollment process

Pros

Paycor’s Applicant Tracking Solution allows its users to post jobs, review resumes and approve or deny hiring within one application. Workflows send notifications to recruiters, hiring managers, and even candidates. It paints a picture of where every candidate is within the hiring process. It also provides analytics to help get rid of bottlenecks within each hiring step.

Cons

Paycor does not help manage HIPAA Compliance, Recruitment, and State Unemployment Insurance as a part of their human resource database. They also have a limited benefits packages when compared to their competitors. They only cover 401k and Medical Insurance while leaving off other vital plan options like Dependent Audit, FSA, HRA, Life Insurance, Premium Only Plan, SIMPLE IRA… etc.

SV
AvatarImg

Shirley V.

Restaurants, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paycor logo

Paycor

BUYER BEWARE! This company makes promises they do not keep

Reviewed 4 years ago

Paycor did not provide the services we requested. The company failed miserably to deliver the payroll processing services, failed to update us on issues we were experiencing trying to implement this new system, and ultimately took our bank account information and began taking funds from our account without permission and without us even having the system installed or used. The amount was taken over a period of six months and was promised to be returned, but has still not occurred after eight months. To date, they have taken $1,720 from our accounts and promised to return the charges which they claim were taken in error. Very shady company and I would strongly recommend to stay away from this company. We returned to our previous company, Paychex.

Pros

We were never able to use it because the company could not get the products installed as promised.

Cons

Lack of customer service, lack of follow-through from support staff to set up system, missing major components of software, lack of response when requesting assistance

Vendor response

I just wanted to let you know that we value your insights and I have shared them with the team to help us improve. In the meantime, if there is anything I can do to improve your experience, please email me at paycorlistens@paycor.com . We hope you have a wonderful day.

RY
AvatarImg

Richard Y.

Automotive, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Paycor logo

Paycor

Paycor website

Reviewed 8 years ago

I'm very pleased with your company and would probably never use another. The only problem I have is the Paycor App. To be honest I would probably give your company 5 stars over the boards and overlook things with website layout and funtionality if the App would ever work for me. Know one at paycor knows why it won't work! It wont recognize my user name and password! I'm a mobile business and most months I don't have time to do payroll at home at desktop. Your website is hardly functional on my Galaxy7s. The App would be a huge help for me. If you could help me with this I would refer all of my business associates. Other than that I love it. I used Paychex before and that was an awful dishonest experience. Thanks

Pros

Easy to use and great value

Cons

Cell phone funtionality and your app won't work for me and know one knows why. Very dissapointing