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Paylocity vs Paychex Flex Comparison

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Overview

Category Leaders

All-in-one HR & payroll software solutions that reduce time spent on administrative tasks, allowing you to return your focus...

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

849

5

4

3

2

1

448

277

81

24

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.2

1.5K

5

4

3

2

1

774

473

208

63

56

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

It was nice that there were PPP reports created to help with the application as well as the forgiveness. They were very helpful while going through those processes.
I like that there are a variety of solutions to help with all of our HR processes. The system is user friendly and common sensical.
Our of the 4 payroll companies that we have used over the last 10 yrs, Paylocity is my favorite. The program is the easiest to use and the employees like it the best.

Pros

The implementation team was great when we were getting this started as they were very helpful and answered all of our questions.
This product was recommended by our CPA who uses it for his own office. That recommendation was good enough for us and it has proven to be an invaluable asset to our business.
Great service, great app, great website. User friendly, leaves me with no questions after checking my breakdowns every pay period.

Cons

If it weren't a hassle to switch systems, I would switch in a heartbeat. This is a terrible platform and I am unimpressed with the company as a whole.
It is hard to give negative feedback about a product that does more than one can fully comprehend. The report writer can be tricky if you are not familiar with how to use it.
The interface is terrible and they are making changes all the time. I have a rotating door of "account managers" and never get ahold of the same person twice.

Cons

I never criticize publicly about an organization but this one was so very unprofessional and even made worse by the outrageous fees they charge.
It can be a problem to login to the work site which is frustrating when trying to clock in or clock out on time.
Just about everything else. Its not user-friendly, its customer service is terrible and we get so many complaints for employees, as the admin I have limited resources to help.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features99
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Background Screening
  • Batch Processing
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Biometric Recognition
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Chat/Messaging
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Direct Deposit
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Small Businesses
  • Goal Management
  • Goal Setting/Tracking
  • HR Management
  • HR Metrics Library
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Posting
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Mobile Access
  • Multi-State
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pulse Surveys
  • Question Library
  • Real-Time Analytics
  • Real-Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Review Cycle Tracking
  • Self Service Portal
  • Summary Reports
  • Talent Management
  • Task Management
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features67
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Background Screening
  • Batch Processing
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Biometric Recognition
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Chat/Messaging
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Direct Deposit
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Small Businesses
  • Goal Management
  • Goal Setting/Tracking
  • HR Management
  • HR Metrics Library
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Posting
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Mobile Access
  • Multi-State
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pulse Surveys
  • Question Library
  • Real-Time Analytics
  • Real-Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Review Cycle Tracking
  • Self Service Portal
  • Summary Reports
  • Talent Management
  • Task Management
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations124
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations111
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

BH
AvatarImg

Bill H.

Hospitality, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paylocity logo

Paylocity

Paylocity review

Reviewed 3 years ago

Overall, we are glad we moved from Paychex

Pros

Ease of use and reports. The manual check function is helpful, once you learn how to do it.

Cons

There are so many reports, sometimes hard to know which one does what

KP
AvatarImg

Kendal P.

Management Consulting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paylocity logo

Paylocity

Easy to use payroll system

Reviewed 5 years ago
Pros

The support team with Paylocity is great, we transitioned from Paychex and Paylocity's team made the process as painless as possible.

Cons

No major cons, Paylocity is a bit more pricey than other payroll solutions, but overall very happy with them.

AvatarImg
AvatarImg

Sarah N.

Machinery, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paylocity logo

Paylocity

Best HCM software I've used!

Reviewed 3 years ago

This is the best HCM software that I've used compared to ADP, Sage Abra, Paychex, and PlanSource.

Pros

The ease of use is great, the software is so user friendly and easy to learn.

Cons

There are a couple of functionalities that I wish we had within the system and that the report write tool would be easier to use.

SS
AvatarImg

Sara S.

Insurance, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Paylocity logo

Paylocity

Paylocity

Reviewed 3 years ago

Overall it's good.

Pros

Product is pretty easy to use. Payroll processing is much easier to use than ADP and Paychex. Mobile app is solid for the most part. Easy to request time off via mobile.

Cons

There is almost too much! It makes it difficult to find stuff because there is too much. I wish the mobile app had some other items.

MU
AvatarImg

Margaret U.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paylocity logo

Paylocity

If I knew then what I know now!

Reviewed 6 years ago

Have used since November and we are incredibly disappointed. We will continue to search for a platform that works and where service is a priority. We were advised by sales they understood our issues with Paychex because they had many clients come over to them from Paychex. They promised they would be here for us when we needed and would never leave their clients to swim alone.. "If you're having problems, we will be there!" That was the last time we saw them and only spoke twice after that. The last time they had attitude with a "whatever" approach.

Pros

The dashboard and graphs. Otherwise, the system is not what it is cracked up to be. Trying to be fancy but it's a fail.

Cons

Service Implementation Refusal to allow us to speak to a senior manager Promises made that were not kept Many glitches during set-up Gave us information during sales process that we found is not true Trying to be so cutting edge, to process payroll is 3x's the amount of steps as with ADP or Paychex Reporting is cumbersome Carrier Connection integration doesn't "connect" with most of our vendors Our PTO has been a mess since implementation and have spoke to multiple people - even with our PTO policy in writing, in hand, they still cannot get it right.

LS
AvatarImg

Loni S.

Restaurants, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paylocity logo

Paylocity

Paylocity is great!

Reviewed 10 months ago

Overall, we are very pleased with Paylocity. We've tried all the big ones (ADP, Paychex, etc) but have never had great experiences with those companies. Paylocity takes care of our every payroll need and reports tax information to the government accurately and timely on our behalf.

Pros

Paylocity makes processing payroll easy. I process payroll for 6 entities and Paylocity makes this an easy task by allowing data imports from POS systems for some locations and time & labor tracking within Paylocity for others. Additionally, all onboarding is done within Paylocity so no need for paperwork or saving employee legal documents outside of Paylocity.

Cons

Sometime customer service can be hard to reach for questions but they do eventually get back to you with resources.

KW
AvatarImg

Kimberly W.

Construction, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paylocity logo

Paylocity

Implementation Superstar

Reviewed 6 years ago
Pros

I liked the features of Paylocity was a hybrid of Paychex and ADP together, yet so much simpler to use. The implementation was quick and a seamless process, unlike any other payroll implementation I have ever encountered. They truly build the platforms with you so you have a great understanding of the product.

Cons

There isn't much I can say negatively about Paylocity. I truly liked the functionality of the program.

JO
AvatarImg

Jessica O.

Management Consulting, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Paylocity logo

Paylocity

Paylocity Feedback

Reviewed 3 years ago

It has been one of the most challenging HRIS payroll system I have used in comparison to other systems on the market.

Pros

I like how it integrates different services into one system such as onboarding, database management, etc.

Cons

It's not easy to navigate since there are more than one way to accomplish a task so it lends to a lack of consistency in data if someone else is using it differently. Do not like the way new updates are launched without notice or training. The report feature is the most difficult to use than any other HRIS or Payroll system I have used in the past such as Paycom, ADP, Paychex, Compupay, etc.

DH
AvatarImg

David H.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paylocity logo

Paylocity

Paylocity is a very powerful and very customizable payroll solution

Reviewed 7 years ago
Pros

Paylocity has enabled our organization to export very complex and detailed GL import files for the payroll journal entries. No other payroll software we looked at (Paychex, ADP, Quickbooks) offered functionality that even came close. Furthermore, they post the charges and refunds to our bank in bulk charges (by payroll) which makes the reconciles much easier and the tying out of the transactions to the payroll Journal Entry quick and easy. In my experience with ADP for example, there were hundreds of transactions that would hit the bank and I would end up calling customer support almost every payroll to determine what the charges were actually for.

Cons

Creating custom reports can be, at times, more confusing than I would like. That said, I have successfully created many custom reports and a lot of the difficulty is due to the number of earning, tax, and deduction codes that we have (164+ different types of earning, taxes, and other deductions).

AV
AvatarImg

Alexandra V.

Medical Practice, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Paychex Flex logo

Paychex Flex

Dental

Reviewed 8 years ago

To be able to clock in it takes over 20 min , Is not s very good website ... I honestly would like for the company to choose a different website. Paylocity was a better website than this

Pros

that I get my check directly into my account

Cons

Everything

AC
AvatarImg

Amanda C.

Medical Practice, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Paychex Flex logo

Paychex Flex

Better than Paylocity

Reviewed 8 years ago

The system is okay. Most of the time it take a while to load, especially when you have multiple offices or locations. I do like that it shows your PTO as it accrues, but sometimes the calculations are wrong. There are also some times that it does not register when you clock in or out. I liked it a lot better than Paylocity.

Pros

No pros were added to this review

Cons

Takes forever to load. Paid time off does not always reflect correctly.