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Qualtrics Employee Experience vs Refresh Comparison (2026)
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Good recommendations?
Qualtrics Employee Experience
5
55
4
24
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Refresh
5
8
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Qualtrics Employee Experience Management Software equips organizations to measure and improve workforce engagement across the employee lifecycle. It offers engagement surveys with over 300 benchmarkable items, pulse surveys for real-time feedback, and retention analytics linking engagement data to attrition trends. Features include candidate experience tracking, onboarding and exit management, and 360-degree development feedback capabilities.
Our modular, customizable platform highlights and features tools based on each employee's specific situation eliminating clutter, increasing utilization, and providing a better experience. Combining comms tools (scrolling news feeds/text/push/email) with scheduling, eLearning, challenges and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
82
5
4
3
2
1
55
24
2
1
0
- Value for money
- Ease of use
- Features
- Customer support
4.9
9
5
4
3
2
1
8
1
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Hamidullah N.
Online learning program administrator
Hamidullah N.
Online learning program administrator
Hamidullah N.
Online learning program administrator
Pros
Not enoughreviews yet
Cons
Shauna J.
Senior Employee Engagement Specialist
John S.
Sr. Content Development Manager
Madison G.
Benefits Specialist
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review4 years ago
Key features
- Total features91
- 360 Degree Feedback
- ACA Reporting
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Address Validation
- Alerts/Notifications
- Anonymous Feedback
- Applicant Tracking
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Audience Targeting
- Audio/Video Messaging
- Autofill
- Awards Management
- Benchmarking
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Calendar Management
- Campaign Management
- Career Development
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compensation Management
- Competency Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Contact Database
- Content Library
- Content Management
- Continuous Feedback
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- DEI Assessment
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Cleansing
- Data Collection
- Data Import/Export
- Data Security
- Data Visualization
- Digital Signage
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Dynamic Content
- Electronic Forms
- Electronic Signature
- Email Management
- Email Reminders
- Employee Benefits Administration
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Self Service
- Engagement Tracking
- Event Calendar
- Event Management
- Feedback Management
- File Sharing
- Filtering
- Forms Creation & Design
- Forms Management
- Full Text Search
- GDPR Compliance
- Gamification
- Gift Card Management
- Goal Management
- Goal Setting/Tracking
- Group Management
- HIPAA Compliant
- HR Management
- HSA/FSA Administration
- Health Coaching
- Health Insurance Administration
- Health Monitoring
- Health Risk Assessment
- Help Desk Management
- Ideation
- Incentive Management
- Individual Development Plans
- Job Description Management
- Knowledge Base Management
- Knowledge Management
- Leaderboards
- Learning & Development
- Life Insurance Administration
- Live Streaming
- Manager-to-Employee Recognition
- Mass Notifications
- Media Library
- Member Directory
- Membership Management
- Mobile Access
- Mobile Survey
- Moderation
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Negative Feedback Management
- Newsletter Management
- Nominations
- Offboarding
- Onboarding
- Ongoing Performance Tracking
- Online Benefits Enrollment
- Organizational Charting
- Orientation Workflow Management
- Payroll Management
- Peer Appraisals
- Peer-to-Peer Recognition
- Performance Appraisal
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Program Management
- Progress Tracking
- Provider Management
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Rater Selection
- Ratings/Reviews
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recognition Tracking
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Retirement Plan Management
- Review Cycle Tracking
- Rewards Catalog
- Rewards Program
- Role-Based Permissions
- SSL Security
- Scheduled Messaging
- Scheduling
- Scoring
- Search/Filter
- Secure Data Storage
- Self Assessment
- Self Service Portal
- Single Sign On
- Skills Assessment
- Skip Logic
- Social Engagement
- Social Media Integration
- Social Recognition
- Space Reservation
- Succession Planning
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Third-Party Integration
- Third-Party Integrations
- Training Management
- Unified Directory
- Visual Analytics
- Weighted Performance Measures
- Workflow Management
- eCards
- Total features180
- 360 Degree Feedback
- ACA Reporting
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Address Validation
- Alerts/Notifications
- Anonymous Feedback
- Applicant Tracking
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Audience Targeting
- Audio/Video Messaging
- Autofill
- Awards Management
- Benchmarking
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Calendar Management
- Campaign Management
- Career Development
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compensation Management
- Competency Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Contact Database
- Content Library
- Content Management
- Continuous Feedback
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- DEI Assessment
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Cleansing
- Data Collection
- Data Import/Export
- Data Security
- Data Visualization
- Digital Signage
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Dynamic Content
- Electronic Forms
- Electronic Signature
- Email Management
- Email Reminders
- Employee Benefits Administration
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Self Service
- Engagement Tracking
- Event Calendar
- Event Management
- Feedback Management
- File Sharing
- Filtering
- Forms Creation & Design
- Forms Management
- Full Text Search
- GDPR Compliance
- Gamification
- Gift Card Management
- Goal Management
- Goal Setting/Tracking
- Group Management
- HIPAA Compliant
- HR Management
- HSA/FSA Administration
- Health Coaching
- Health Insurance Administration
- Health Monitoring
- Health Risk Assessment
- Help Desk Management
- Ideation
- Incentive Management
- Individual Development Plans
- Job Description Management
- Knowledge Base Management
- Knowledge Management
- Leaderboards
- Learning & Development
- Life Insurance Administration
- Live Streaming
- Manager-to-Employee Recognition
- Mass Notifications
- Media Library
- Member Directory
- Membership Management
- Mobile Access
- Mobile Survey
- Moderation
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Negative Feedback Management
- Newsletter Management
- Nominations
- Offboarding
- Onboarding
- Ongoing Performance Tracking
- Online Benefits Enrollment
- Organizational Charting
- Orientation Workflow Management
- Payroll Management
- Peer Appraisals
- Peer-to-Peer Recognition
- Performance Appraisal
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Program Management
- Progress Tracking
- Provider Management
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Rater Selection
- Ratings/Reviews
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recognition Tracking
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Retirement Plan Management
- Review Cycle Tracking
- Rewards Catalog
- Rewards Program
- Role-Based Permissions
- SSL Security
- Scheduled Messaging
- Scheduling
- Scoring
- Search/Filter
- Secure Data Storage
- Self Assessment
- Self Service Portal
- Single Sign On
- Skills Assessment
- Skip Logic
- Social Engagement
- Social Media Integration
- Social Recognition
- Space Reservation
- Succession Planning
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Third-Party Integration
- Third-Party Integrations
- Training Management
- Unified Directory
- Visual Analytics
- Weighted Performance Measures
- Workflow Management
- eCards
Integrations
- Total integrations44
- ADP Celergo
- ADP Comprehensive Services
- ADP GlobalView Payroll
- ADP Workforce Now
- Adobe Analytics
- Alight
- Annex Cloud Loyalty Experience Platform
- Awardco
- Bamboo
- BambooHR
- Canvas
- Chattermill
- ClickTale
- Contentsquare
- Cornerstone HR
- Cornerstone Performance
- Cornerstone Software
- Darwinbox
- DataGrail
- Dayforce
- Deel
- Domo
- Dynamics 365
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Google Calendar
- Google Workspace
- Grade.us
- Gusto
- HubSpot CRM
- IBM App Connect
- Infegy Starscape
- Jira
- Justworks
- Justworks Payroll
- Kantata
- LogRocket
- Make
- Marketo Engage
- Medallia Agent Connect
- Microsoft Azure
- Microsoft Outlook
- NAVIGATOR
- Okta
- OnPay
- Paychex
- Paycom
- Paycor
- Paylocity
- Pendo
- Quantum Metric
- Reputation
- ReviewTrackers
- Rippling
- SAP Analytics Cloud
- SAP Concur
- SAP Customer Experience
- SAP SuccessFactors HCM
- Salesforce Sales Cloud
- Selerix
- SessionCam
- Slack
- SocketLabs
- Tableau
- Tango
- Tray.io
- Tremendous
- UKG HR Service Delivery
- UKG Pro
- UserTesting
- Workday HCM
- Workday Workforce Management
- Xoxoday
- Zapier
- camLine
- isolved
- Total integrations41
- ADP Celergo
- ADP Comprehensive Services
- ADP GlobalView Payroll
- ADP Workforce Now
- Adobe Analytics
- Alight
- Annex Cloud Loyalty Experience Platform
- Awardco
- Bamboo
- BambooHR
- Canvas
- Chattermill
- ClickTale
- Contentsquare
- Cornerstone HR
- Cornerstone Performance
- Cornerstone Software
- Darwinbox
- DataGrail
- Dayforce
- Deel
- Domo
- Dynamics 365
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Google Calendar
- Google Workspace
- Grade.us
- Gusto
- HubSpot CRM
- IBM App Connect
- Infegy Starscape
- Jira
- Justworks
- Justworks Payroll
- Kantata
- LogRocket
- Make
- Marketo Engage
- Medallia Agent Connect
- Microsoft Azure
- Microsoft Outlook
- NAVIGATOR
- Okta
- OnPay
- Paychex
- Paycom
- Paycor
- Paylocity
- Pendo
- Quantum Metric
- Reputation
- ReviewTrackers
- Rippling
- SAP Analytics Cloud
- SAP Concur
- SAP Customer Experience
- SAP SuccessFactors HCM
- Salesforce Sales Cloud
- Selerix
- SessionCam
- Slack
- SocketLabs
- Tableau
- Tango
- Tray.io
- Tremendous
- UKG HR Service Delivery
- UKG Pro
- UserTesting
- Workday HCM
- Workday Workforce Management
- Xoxoday
- Zapier
- camLine
- isolved
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