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Volunteer Impact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Volunteer Impact - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: March 2026
Volunteer Impact overview
What is Volunteer Impact?
Volunteer Impact is a volunteer management software that helps both large national and regional organizations to recruit, track, and schedule volunteers across a variety of sectors within five countries. Industries include social service, health, environmental, animal welfare, sporting events, and festivals.
Volunteer Impact users can collect information on volunteers and use a chart to track each volunteer's availability. To better match volunteers to a role, users can check boxes that mark their interests. Volunteers applying online land directly into the organization’s Volunteer Impact account for reviewing and processing. Users can configure their settings to be notified by email whenever there is a new applicant, as well as send the applicants a personalized automated email upon form completion. Application questions are unlimited and can be customized.
Volunteer profiles consolidate all personal information including responses to application questions, uploaded documents such as background check results and certificates, as well as qualifications. Users can communicate with volunteers via email directly from their profile or send an internal private message for them to see once they login. Users can easily assign volunteers to shifts and view their schedule in list and calendar format.
Organizations can view reports related to a particular volunteer’s contributions as well as their feedback and outputs from shifts. All data can be exported to Excel for more advanced reporting. Volunteer Impact portals are accessible via any device connected to the internet with a web browser. Volunteer Impact can be personalized and branded with the organization's logo and colors.
Key benefits of using Volunteer Impact
Volunteers can self schedule if they have the right credentials, trainings or prerequisites etc. Administrators can schedule volunteers in a variety of formats including one-off, occasional, seasonal, ongoing volunteers and/or groups, as well as permit pre-qualified users to self-schedule.
Feedback forms collect output and anecdotal data for reporting on organizational accomplishments.
Volunteer Impact’s visual reports include data such as volunteer numbers, hours, accomplishments and demographics, and can be exported to Excel.
Our professional data protection includes data and password encryption in transit and at rest, and continuous server monitoring for intrusion prevention and attempts
Starting price
Alternatives
with better value for money
Pros & Cons

Customer Support
Training and Learning Curve
Ease of Use
Volunteer Impact’s user interface
Volunteer Impact pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.3
Ease of use
4.4
Customer support
4.7
Reviews sentiment
What do users say about Volunteer Impact?
The knowledge base and tutorials are helpful as well but when I just don't understand I can always rely on the chat support function!
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Who uses Volunteer Impact?
Based on 27 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Volunteer Impact's key features
Most critical features, based on insights from Volunteer Impact users:
All Volunteer Impact features
Features rating:
Volunteer Impact alternatives
Volunteer Impact pricing
Pricing plans
Pricing details:
User opinions about Volunteer Impact price and value
Value for money rating:
To see what individual users think of Volunteer Impact's price and value, check out the review snippets below.
Sharlette M.
Admin. & Development Assistant
Becky E.
Volunteer Coordinator
Volunteer Impact integrations (4)
Integrations rated by users
We looked at 27 user reviews to identify which products are mentioned as Volunteer Impact integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Other top integrations
Volunteer Impact support options
Typical customers
Platforms supported
Support options
Training options
Volunteer Impact FAQs
Volunteer Impact has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Volunteer Impact support?
Volunteer Impact supports the following languages:
English, French, Portuguese, Spanish
Q. Does Volunteer Impact support mobile devices?
Volunteer Impact supports the following devices:
Android, iPad, iPhone
Q. Does Volunteer Impact offer an API?
Yes, Volunteer Impact has an API available for use.
Q. What level of support does Volunteer Impact offer?
Volunteer Impact offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support










