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Volunteer Impact Logo

Better Software and Better Support

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Volunteer Impact - 2026 Pricing, Features, Reviews & Alternatives

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Volunteer Impact overview

What is Volunteer Impact?

Volunteer Impact is a volunteer management software that helps both large national and regional organizations to recruit, track, and schedule volunteers across a variety of sectors within five countries. Industries include social service, health, environmental, animal welfare, sporting events, and festivals.

Volunteer Impact users can collect information on volunteers and use a chart to track each volunteer's availability. To better match volunteers to a role, users can check boxes that mark their interests. Volunteers applying online land directly into the organization’s Volunteer Impact account for reviewing and processing. Users can configure their settings to be notified by email whenever there is a new applicant, as well as send the applicants a personalized automated email upon form completion. Application questions are unlimited and can be customized.

Volunteer profiles consolidate all personal information including responses to application questions, uploaded documents such as background check results and certificates, as well as qualifications. Users can communicate with volunteers via email directly from their profile or send an internal private message for them to see once they login. Users can easily assign volunteers to shifts and view their schedule in list and calendar format.

Organizations can view reports related to a particular volunteer’s contributions as well as their feedback and outputs from shifts. All data can be exported to Excel for more advanced reporting. Volunteer Impact portals are accessible via any device connected to the internet with a web browser. Volunteer Impact can be personalized and branded with the organization's logo and colors.

Key benefits of using Volunteer Impact

Configurations allow for an unlimited number of administrations with an option for limited access to various areas of the software.

Volunteers can self schedule if they have the right credentials, trainings or prerequisites etc. Administrators can schedule volunteers in a variety of formats including one-off, occasional, seasonal, ongoing volunteers and/or groups, as well as permit pre-qualified users to self-schedule.

Feedback forms collect output and anecdotal data for reporting on organizational accomplishments.

Volunteer Impact’s visual reports include data such as volunteer numbers, hours, accomplishments and demographics, and can be exported to Excel.

Our professional data protection includes data and password encryption in transit and at rest, and continuous server monitoring for intrusion prevention and attempts

Starting price

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Alternatives

Volunteer Impact’s user interface

Ease of use rating:

Volunteer Impact reviews

Overall rating

4.8

/5

27

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.69/10
Rating distribution

5

4

3

2

1

21

6

0

0

0

Pros
“The portal is easy to navigate and all the functions are accessible and helpful. The best part is the customer services.”
SM

Sharlette M.

Admin. & Development Assistant

“The design is also very clean and appealing looking on both the admin and volunteer end. Customer support at Better Impact is top notch.”
BE

Becky E.

Volunteer Coordinator

“The customer service is outstanding. Of course the application is in the cloud and has easy to use access for volunteers.”
JO

John O.

Consultant

Cons
“I struggle to generate reports, there are no many options, it is confusing.”
JR

Jen R.

Center Manager

“The only one I can think of was it is limited for volunteers, for event category or paid staff there are no options.”
WA

Waqas A.

Campaign Marketing

“I'll go in to make a simple report and get overwhelmed with the options to choose from, and I cannot remember which boxes to check to get just the right data.”
JR

Jen R.

Center Manager

Who uses Volunteer Impact?

Based on 27 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Hospital & Health Care
Pharmaceuticals
Recreational Facilities and Services
Others

Use cases

Volunteer Management

Volunteer Impact's key features

Most critical features, based on insights from Volunteer Impact users:

Volunteer recruiting
Communication management
Scheduling
Time tracking
Event management
Event scheduling

All Volunteer Impact features

Features rating:

Membership management
Activity tracking
Assignment management
Attendance tracking
Calendar management
Registration management
Customizable fields
Contact management
Alerts/Notifications
Personalization
Recognition management
Reminders
Reporting & statistics
Search/Filter
Self service portal
SMS messaging
Summary Reports
Surveys & feedback
Mobile access
Member directory
For nonprofits
Document storage
Customizable reports
Customizable forms
Customizable branding
API
Activity dashboard
Access controls/permissions

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Volunteer Impact pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Foundation

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No pricing info

Growth

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Impact

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No pricing info

User opinions about Volunteer Impact price and value

Value for money rating:

To see what individual users think of Volunteer Impact's price and value, check out the review snippets below.

“The portal is easy to navigate and all the functions are accessible and helpful. The best part is the customer services.”
SM

Sharlette M.

Admin. & Development Assistant

“The design is also very clean and appealing looking on both the admin and volunteer end. Customer support at Better Impact is top notch.”
BE

Becky E.

Volunteer Coordinator

Volunteer Impact integrations (4)

Integrations rated by users

We looked at 27 user reviews to identify which products are mentioned as Volunteer Impact integrations and how users feel about them.

Integration rating: 4.0 (1)

Sterling logo
Sterling

Integration rating: 5.0 (1)

Other top integrations

Volunteer Impact support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation
Live Online
Videos
In Person
Webinars

Volunteer Impact FAQs

Q. What type of pricing plans does Volunteer Impact offer?

Volunteer Impact has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Volunteer Impact?

Volunteer Impact has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Volunteer Impact support?

Volunteer Impact supports the following languages:
English, French, Spanish, Portuguese


Q. Does Volunteer Impact support mobile devices?

Volunteer Impact supports the following devices:
Android, iPad, iPhone


Q. Does Volunteer Impact offer an API?

Yes, Volunteer Impact has an API available for use.


Q. What other apps does Volunteer Impact integrate with?

Volunteer Impact integrates with the following applications:
Twitter/X, Sterling, Meta for Business, Microsoft Excel


Q. What level of support does Volunteer Impact offer?

Volunteer Impact offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support

Related categories