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VolunteerMatters vs VolunteerHub Comparison (2026)

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VolunteerMatters

VolunteerHub

Overview

VolunteerMatters helps non-profits, associations and municipalities with an established volunteer workforce to automate and amplify their volunteer programs.

VolunteerHub is a secure volunteer management software that streamlines volunteer recruitment, scheduling, hour tracking, fundraising, liability waivers, rewards and recognition, and reporting. VolunteerHub integrates with leading CRM and nonprofit platforms.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

2190

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

143

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.9

Value for money

Ease of use

Features

Customer support

100%

would recommend this app

4.3

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“While not many Cons, one we have is at times the ease of use when having volunteers complete multiple credentials that may require them to exit the site.”

Jacob M.

Development Manager

“VolunteerMatters allowed us to have a user-friendly platform where volunteers could easily upload their clearances and sign up for a range of opportunities.”

Jacqueline M.

Volunteer Coordinator

“We can also track volunteer history, training and background checks. ”

Caroline M.

Executive Director - Community Development Y

Pros

“An additional valued aspect of VolunteerHub is the customer service, responsiveness from the reps, whether it's about a request, issues, or just connecting.”

Liza H.

Manager of Volunteer Services

“I have a few items on my wishlist, but overall I wish the interface had more ability to toggle for accessibility purposes (increase text size and boldness, etc).”

Ocean A.

Community Engagement Manager

“If there was a way to give user groups permissions to view certain event groups without having to reach out to support that would be helpful.”

Samantha L.

Volunteer Engagement Coordinator

Cons

“In cases like the volunteer shift check in/out process, there could be more admin control created for when accidents happen like volunteers forgetting their VolunteerMatters password or simply forgetting to check in or out.”

Sunshine A.

Museum Programming & Design Coordinator

“The Advanced Contact search I think is sometimes difficult to use.”

Samantha B.

Community Relations Manager

Cons

“The Salesforce Integration is fairly lacking and regularly creates duplicates in our system that we're having to spend a good amount of time cleaning up.”

Bonnie B.

Digital Systems Manager

“It seems like they have not made any upgrades or investments in the platform in a long time.”

Ernie Y.

Development Manager

“There is no customization to these pages and it's really because the source code is bland.”