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VolunteerLocal vs VolunteerMatters Comparison (2026)

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VolunteerLocal

VolunteerMatters

Overview

VolunteerLocal is a versatile volunteer management solution that works with nonprofit organizations and events of all types, sizes, and places. Schedule your volunteers online, send reminder emails and texts, generate reports, and easily track hours on-site for both groups and individuals.

VolunteerMatters helps non-profits, associations and municipalities with an established volunteer workforce to automate and amplify their volunteer programs.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

600

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

2190

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

206

167

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

100%

would recommend this app

Pros

“Best of all, the Support staff are REAL people who respond to my email requests quickly, patiently, and skillfully. Plus, it makes sorting out reports (like who gets which T-shirt) easy.”

Kay C.

Volunteer Coordinator

“I would like a simple table of contents for each problem people encounter, click on it, receive solution (especially for those who have trouble remembering - the elderly volunteer coordinators)!”

Debra B.

Volunteer Coordinator

“Getting our existing data into the system from our previous platform was a challenge. If you are starting from scratch, the setup is seamless, but be prepared for some friction if you are moving over a large database.”

Douglas B.

Member

Pros

“While not many Cons, one we have is at times the ease of use when having volunteers complete multiple credentials that may require them to exit the site.”

Jacob M.

Development Manager

“VolunteerMatters allowed us to have a user-friendly platform where volunteers could easily upload their clearances and sign up for a range of opportunities.”

Jacqueline M.

Volunteer Coordinator

“We can also track volunteer history, training and background checks. ”

Caroline M.

Executive Director - Community Development Y

Cons

“There was nothing that I didn't like, but what I struggled a bit with was that our use of the site might need to have some large changes in order to make quick fixes.”

Lindsay R.

Volunteer Coordinator

“The inability to send texts and emails to individuals.”

Brenda L.

Volunteer Coordinator

“I wish the YouTube channel were updated more frequently, I do like using that as a resource, but when the interface changes and the tutorial doesn't reflect that change, it can be confusing.”

Liz B.

Volunteer Coordinator

Cons

“In cases like the volunteer shift check in/out process, there could be more admin control created for when accidents happen like volunteers forgetting their VolunteerMatters password or simply forgetting to check in or out.”

Sunshine A.

Museum Programming & Design Coordinator

“The Advanced Contact search I think is sometimes difficult to use.”

Samantha B.

Community Relations Manager