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VolunteerHub Logo

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Volunteer recruitment and management platform

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VolunteerHub Pricing, Features, Reviews and Alternatives

VolunteerHub FAQs

Q. What type of pricing plans does VolunteerHub offer?

VolunteerHub has the following pricing plans:
Starting from: $143.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of VolunteerHub?

VolunteerHub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does VolunteerHub support?

VolunteerHub supports the following languages:
English


Q. Does VolunteerHub offer an API?

No, VolunteerHub does not have an API available.


Q. What other apps does VolunteerHub integrate with?

VolunteerHub integrates with the following applications:
Blackbaud Altru, Zapier, Salesforce.org Nonprofit Cloud, Blackbaud CRM, Sterling, Blackbaud eTapestry


Q. What level of support does VolunteerHub offer?

VolunteerHub offers the following support options:
Chat, Knowledge Base, Email/Help Desk

VolunteerHub product overview

Price starts from

143

Per month

Flat Rate

What is VolunteerHub?

VolunteerHub is a volunteer management software. The tool allows nonprofits and organizations to manage volunteers

Key benefits of using VolunteerHub

- VolunteerHub automates administrative tasks like scheduling and tracking hours.

- The solution centralizes volunteer data in one secure, online database.

- It enhances volunteer recruitment through branded pages and self-registration.

- The solution simplifies volunteer communication with email, text and social media

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk

Training options

In Person
Webinars
Documentation
Live Online
Videos

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Starting from

143

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

9

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

VolunteerHub pricing information

Value for money

4.4

/5

36

Starting from

143

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VolunteerHub features

Functionality

4.2

/5

36

Total features

29

2 categories

Most valued features by users

Self Service Portal
Third-Party Integrations
Reporting & Statistics
API
Customizable Reports
Reminders
Customizable Branding
Mobile Access

Functionality contenders

VolunteerHub users reviews

Overall Rating

4.3

/5

36

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10
Rating distribution

5

4

3

2

1

17

16

2

1

0

Pros
That is how good Support is. I highly recommend VolunteerHub. We were able to turn our investment into $25K+ through donations.
VolunteerHub is great for storing detailed database on our volunteers. It's easy to use on their end and easy to manage on my end.
Service tickets are handled quickly, too. I would recommend this product to anyone who wants to effective manage a volunteerism department with an inexpensive, easy-to-use tool.
Cons
Some volunteers who have logged on with Apple products have problems with the website.
At VolunteerHub I promise you they do. Somehow we made a mistake with our User Groups and their order of them which affected the background checks and stuff.
Or tasks that could be done anytime- short of putting that in the description, it's confusing to volunteers.

Overall rating contenders

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Matthew H.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why you need VolunteerHub

Reviewed a year ago

For anyone considering getting a database for Volunteers, you MUST consider after purchase and after implementation, customer service. How quickly is support responding? Does support understand the issue? Does support manage accounts with the proper repair? At VolunteerHub I promise you they do! Somehow we made a mistake with our User Groups and their order of them which affected the background checks...

Pros

Best features:Landing Pages (Use for companies so they don't have to scroll through event pages to find options)User Contact (User Groups allow for better communication and easier access to Volunteers needed for specific jobs)Waiver Forms (Digital waiver forms are great for fast and easy liability forms to be signed)VolunteerHub allowed us to be able to recruit more than 1,400 volunteers in 10 months. We were also able to leverage that into fundraising, raising more than $25K. One person was able to manage all this because of how easy this system is to use and manage.

Cons

The cons to VolunteerHub are really the layouts of landing pages, main pages, etc. There is no customization to these pages and it's really because the source code is bland. Hopefully, they will update to allow widgets, more integrations, etc. so each organization can better serve their volunteers. This doesn't affect users because they don't know anything different but it does need to change and become more modern.

Vendor response

Hey Matthew, Thank you so much for taking the time to provide us with a review. We are thrilled that your are finding so much success with VolunteerHub software.

KL
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Katie L.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VolunteerHub Review

Reviewed a year ago
Pros

Everything! Definitely the calendar view is helpful on the main page.

Cons

I feel like I am not using VolunteerHub to the best of it's ability. I need to take time to learn more and grow my expertise.

Vendor response

Katie, thanks for taking the time to review us! We are thrilled that you are so happy with our software.

HK
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Heather K.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Volunteer Hub Didn't Work for Us

Reviewed 5 years ago

The person who helped me set up was nice but the program didn't work well for us. We couldn't easily copy big events that are the same each year.

Pros

We didn't have any pros. This product didn't work for us. We gave it a year but in the end we needed something different.

Cons

It seemed difficult to use and not end user friendly. Our users complained that it was much more difficult.

TB
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Tyler B.

Nonprofit Organization Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Saves so much time with high demand, one-off or shift-based opportunities!

Reviewed 6 years ago

Overall I am very pleased with my VolunteerHub experience. When I joined the organization 1.5 years ago, we had been using its most basic functionality for a few years. Since then, I have learned from webinars, help docs and extremely responsive support team emails how to use nearly every feature. We've implemented each feature successfully, which has saved time and allowed us to rely on a huge pool of volunteers in new ways. Although I think the price increases have been a bit disproportionate to the increase in the number of active users we can have, VolunteerHub is meeting all of our major needs at the moment, and most of our minor ones, too.

Pros

Perfect for empowering thousands of individuals and group leaders to claim space in our twice-daily, year-round meal service opportunities with minimal initial interaction from our very small staff Volunteers can join groups (skills, interests, corporate, etc.), on their own or automatically through a customized link, and we can email those groups to recruit in a way more targeted than emailing all...

Cons

Volunteer Hub shines with scheduling volunteers for opportunities with set start and end times. Much more attention is needed for creating irregular opportunities and scheduling volunteers/recording attendance for them. For example, opportunities with flexible start and end times, just gauging interest in internships, and volunteers who don't stick to a regular schedule but are welcome any time, can...

SM
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Stephanie M.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of Use and Reporting!

Reviewed 4 years ago

VolunteerHub offers excellent customer service, and they are always open to feedback. Not only do they work directly with their clients, but they also have a fast turnaround and frequently apply client feedback to improve the site. There are also a variety of tutorials on their customer support page.

Pros

User-friendly interface, easy to modify and customize, and an excellent reporting feature. Our organization opted for the eTapestry integration, which automatically replicates volunteer data into eTapestry for efficient volunteer and donor tracking. VolunteerHub has simplified event management, volunteer tracking, and makes reporting quicker and easier than calculating numbers and formulas on a spreadsheet. The new filters on the events page also make it easier to navigate between opportunities. Staff is also able to use the kiosk feature, which allows volunteers to check-in and check-out remotely and more accurately.

Cons

The communication features such as the internal email system are helpful; however, it lacks the option to add attachments. A few of our less tech-savvy users and volunteers complain about ease of use. Still, our team is typically able to walk them through most areas of concern.

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