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Cloud-based volunteer management software
VolunteerMatters Pricing, Features, Reviews and Alternatives
VolunteerMatters product overview
What is VolunteerMatters?
VolunteerMatters is a cloud-based software designed to help non-profit organizations recruit, train and manage volunteers on a unified platform. It enables stakeholders to share various volunteer opportunities on social media platforms and publish project-specific landing pages taken from volunteer recruitment sites including VolunteerMatch and All for Good.
Typical customers
Platforms supported
Support options
Training options
VolunteerMatters pricing information
Value for money
4.8
/5
11
Starting from
119
Per month
Per Feature
Pricing options
Value for money contenders
VolunteerMatters features
Functionality
4.6
/5
11
Total features
32
1 categories
Most valued features by users
Functionality contenders
VolunteerMatters users reviews
Overall Rating
4.8
/5
11
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.82/10
9
2
0
0
0
Overall rating contenders
Megan K.
Nonprofit Organization Management, 1,001-5,000 employees
Used daily for 2+ years
Review source
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We moved our volunteer system from paper to online with VolunteerMatters.
This software is user-friendly and is ever-changing with feedback from the consumer.
There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.
You'll be happy to know, there is a kiosk option and has been for some time! We'll have your account manager reach out today to provide you with details. :)
Dana S.
Entertainment, 11-50 employees
Used daily for 2+ years
Review source
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I am so thankful to the support team at VolunteerMatters. [SENSITIVE CONTENT HIDDEN] has helped us set up our new system and allowed us to take as much time as we needed. He answered a million questions that I asked and always followed up when he said he would. I cannot say enough wonderful things about the support staff and how they will bend over backwards to help you.
We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple. I love having the ability to add graphics to different projects and signing up for a shift is straightforward. Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.
There's not a ton of customization you can do on your own (aside from graphics and the view for different pages). I wish you could see all the shifts for a project immediately without having to scroll to the month they've been scheduled in. I also wish you could delete multiple shifts or projects at once instead of doing it individually and having to scroll through the months again. All of these are small complaints but if these were fixed it would make our experience a lot better!
Thank you so much for your kind words and feedback. Stay tuned for some new features. We have a new release coming out this week. :)
Kevin A.
Nonprofit Organization Management, 1,001-5,000 employees
Used daily for 2+ years
Review source
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Very positive. Good Customer Service.
One place for all of our volunteers to got to.
Compatibility with other software we are using in the organization.
We have many options for integrating with 3rd party systems including Zapier triggers and actions along with APIs and webhooks. We'd love to discuss your integration needs. We'll have your account manager reach out soon! :)
Liz H.
Nonprofit Organization Management, 501-1,000 employees
Used daily for 2+ years
Review source
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Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team. At any point when a question arises, the VM team is quick to help us and will hop on a call at any time. We've enjoyed our experience with VolunteerMatters and would recommend it to other organizations.
Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need. It is simple from both the administrator side and the volunteer side.
The VM software is simple, but as with any software it takes some time to learn the in's and out's of everything it can offer. But once we made sure to set aside time to train our employees and go through the online trainings we discovered that is was fairly simple and offered a wide range of help on their website.
Thank you so much for your awesome review. We are so happy you've discovered so much value with our service. Yay!
Linda Q.
Health, Wellness and Fitness, 201-500 employees
Used daily for 6-12 months
Review source
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The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters. It has the ability to electronically onboard volunteers through the application, policy sign-off, background check, reference checks, online training, and other credentials. It allows the organization to post what we need, and the volunteers sign up for projects. Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.
Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.
Their online classes on how to use the system are extremely helpful in getting familiar with all that the system can do. Some features are administered by Volunteer Matters, rather than being available to the company's administrator. Their customer service is very responsive, so this is a minor "con."
Thank you so much for leaving us a review, Linda! We're glad to hear we're helping bring awareness to your cause.
VolunteerMatters FAQs and common questions
Q. What type of pricing plans does VolunteerMatters offer?
VolunteerMatters has the following pricing plans:
Starting from: $119.00/month
Pricing model: Subscription
Q. Who are the typical users of VolunteerMatters?
VolunteerMatters has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does VolunteerMatters support?
VolunteerMatters supports the following languages:
English
Q. Does VolunteerMatters offer an API?
Yes, VolunteerMatters has an API available for use.
Q. What other apps does VolunteerMatters integrate with?
VolunteerMatters integrates with the following applications:
Zapier
Q. What level of support does VolunteerMatters offer?
VolunteerMatters offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
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