App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Cloud-based volunteer management software
VolunteerMatters Pricing, Features, Reviews and Alternatives
VolunteerMatters product overview
What is VolunteerMatters?
A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level. Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have.
Typical customers
Platforms supported
Support options
Training options
VolunteerMatters pricing information
Value for money
4.7
/5
30
Starting from
1890
Per year
Other
Pricing options
Value for money contenders
VolunteerMatters features
Functionality
4.5
/5
30
Total features
36
1 categories
Most valued features by users
Functionality contenders
VolunteerMatters users reviews
Overall Rating
4.8
/5
30
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.07/10
25
5
0
0
0
Overall rating contenders
Curtis C.
Nonprofit Organization Management, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
The largest benefit is having all volunteer data in one location. With 19 locations, we were previously using different methods across the Association. VolunteerMatters has given us the tool to be able to house everything in one location and make the experience for volunteers the same no matter which location they engage at
Scheduling and hours tracking to make sure that we are managing volunteers to be the most effective in support of our programs and our organization as a whole
There are a few features that would be nice to have for both the administrative and end-user aspects. But having said that, the team at VolunteerMatters is great to work with and open to listening to thoughts/ideas/suggestions that may help improve their platform
Thank you Curtis! We love our YMCA customers. We are so grateful to be working with such a great organization. Thank you for such an awesome endorsement for larger volunteer organizations that have distributed requirements across an enterprise of locations and departments. We like the hard stuff. We are weird like that :P
Samantha B.
Military, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Exceptional! Everyone I've met/spoken with at VolunteerMatters has been amazing! They're helpful, friendly, and very easy to work with! The platform is everything we need and more to manage our Volunteer base.
VolunteerMatters is so customizable and works really well for us. We are able to easily manage 500+ active Volunteers while maintaining different credentials, contacts, sites, and projects. Their support team is very responsive and helpful! [sensitive content hidden] has provided exceptional monthly training and has shown me how to use a lot of the features to make things even easier!!
The Advanced Contact search I think is sometimes difficult to use.
Nikki C.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Ease of use for volunteers and admins, updates to the software are seamless, customer support is the best I've ever experienced, development is open to new/improved features
Finding subject matter in online support doc's can be cumbersome.
Sunshine A.
Government Administration, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Overall, VolunteerMatters has been a vast improvement in volunteer management for our city. We are successfully registering new volunteers and keeping track of our hours to report to our governing boards. If a problem arises, we know we will get personal support that will work with us to find a solution.
The team at VolunteerMatters made what could have been a very time consuming and stressful migration of volunteer management systems a breeze. We were assigned a very kind and helpful staff member to help us learn and troubleshoot during our set up phase, and we were able to learn the system very quickly.
While the pros far outweigh the cons, there is still room for improvement with VolunteerMatters. In cases like the volunteer shift check in/out process, there could be more admin control created for when accidents happen like volunteers forgetting their VolunteerMatters password or simply forgetting to check in or out. In cases where forgetting happens, the admin cannot manually complete the check in/out, but can only enter the total number of hours worked (which puts more on the admin's plate!).
Megan K.
Nonprofit Organization Management, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
We moved our volunteer system from paper to online with VolunteerMatters.
This software is user-friendly and is ever-changing with feedback from the consumer.
There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.
You'll be happy to know, there is a kiosk option and has been for some time! We'll have your account manager reach out today to provide you with details. :)
VolunteerMatters FAQs
VolunteerMatters has the following pricing plans:
Starting from: $1890.00/year
Pricing model: Subscription
Q. Who are the typical users of VolunteerMatters?
Q. What languages does VolunteerMatters support?
Q. Does VolunteerMatters support mobile devices?
Q. What other apps does VolunteerMatters integrate with?
Common VolunteerMatters comparisons
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.