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When I Work vs Gusto Comparison (2026)
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Good recommendations?
When I Work
4.5
(1.3K)5
794
4
376
3
94
2
21
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Gusto
4.6
(4.2K)5
3K
4
886
3
164
2
46
1
69
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Put the time clock in your employees' pocket with free mobile app. Manage shift requests & time off. Save time. Improve accountability. 14-day free trial.
With Gusto, you get modern HR features like effortless payroll, benefits, hiring, management resources—and more. Gusto is proud to serve more than 500,000 businesses in the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
1.3K
5
4
3
2
1
794
376
94
21
15
- Value for money
- Ease of use
- Features
- Customer support
76%
would recommend this app4.6
4.2K
5
4
3
2
1
3K
886
164
46
69
- Value for money
- Ease of use
- Features
- Customer support
81%
would recommend this appPros
“When I Work has very accurate geofencing that allowed our team to track employee arrivals, departures, and location.”
Kaleb V.
Chiropractor
“The when I work app allows you to modify or make requests for schedule change and everyone can see it and respond.”
LJ
Lauren J.
Stylist
“It helps to track attendance and can be linked/synced to the business payroll (I used When I work and send the attendance ( work hours info) straight to QuickBooks for payroll—readily available customer support.”
Stenie O.
Owner CEO
Pros
“The system simplifies payroll processing, onboarding, benefits administration, and employee self-service, which saves a significant amount of administrative time. While it may have some limitations for larger or more complex organizations, it provides a strong user experience, reliable automation, and solid customer support for companies seeking an all-in-one HR and payroll platform.”
Clifton S.
hr service
“The platform simplifies payroll processing, tax filings, and benefits administration in a way that feels intuitive and well‑organized.”
RS
Radha S.
Legal Assistant
“It served as a highly effective employee tool for time management, payroll modifications, and tracking the time clock.”
JT
Jarvis T.
Sales Rep
Cons
“No cons to mention except the fact that We do not utilize the time card functionality, including the ripple and all the reports that much to its capacity.”
SJ
Sirada J.
Pharmacy
“Some more advanced options may be missing as needed. And sometimes schedule adjustments can take a little time if everyone doesn't update properly.”
PL
Pam L.
Intake Coordinator
“I can only see my accumulated hours after I’ve fully clocked out, which makes it difficult to monitor my time throughout the week and avoid going into overtime.”
JR
Jessy R.
Patient Care Coordinator
Cons
“Reporting customization and advanced HR/payroll configurations were not as robust as larger enterprise systems.”
Clifton S.
hr service
“The main drawback was limited flexibility for more complex payroll needs and increasing costs as features are added.”
RS
Radha S.
Legal Assistant
“Our company didn't feel like the Gusto platform could grow to host all of our HR needs, as well as desirables like Learning Management.”
EM
Erin M.
People Operations Specialist
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review8 days ago
Key features
- Total features119
- 1099 Preparation
- 401(k) Tracking
- ACA Reporting
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Applicant Tracking
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Billable & Non-Billable Hours
- Budget Management
- Budgeting/Forecasting
- COBRA Administration
- Calendar Management
- Calendar Sync
- Career Development
- Check Printing
- Class Scheduling
- Client Database
- Clock In/Out
- Collaboration Tools
- Committee Management
- Communication Management
- Compensation Management
- Compensation Plan Modeling
- Compliance Management
- Cost Management
- Customizable Reports
- Dashboard
- Data Import/Export
- Deduction Management
- Direct Deposit
- Disability Insurance Administration
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Reminders
- Employee Benefits Administration
- Employee Database
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Event Management
- Event Scheduling
- Facility Management
- Facility Scheduling
- Faculty/Staff Management
- Feedback Management
- File Sharing
- For Accountants
- For Cloud
- For Nonprofits
- For Retail
- For Salons and Spas
- For Small Businesses
- Forecasting
- Geofencing
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- HR Management
- HSA/FSA Administration
- Health Insurance Administration
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Learning & Development
- Leave Tracking
- Life Insurance Administration
- Market Data Analysis
- Member Database
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Channel Communication
- Multi-Country
- Multi-Location
- Multi-State
- Multiple Billing Rates
- No-Show Tracking
- Offboarding
- Offline Access
- Offline Time Tracking
- On Call Scheduling
- Onboarding
- Online Benefits Enrollment
- Online Booking
- Online Time Clock
- Online Time Tracking
- Orientation Workflow Management
- Overtime Calculation
- Payroll Management
- Payroll Reporting
- Performance Management
- Performance Metrics
- Performance Review Management
- Physician Management
- QuickBooks Integration
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recruitment Management
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Management
- Resource Scheduling
- Retirement Plan Management
- Role-Based Permissions
- SMS Messaging
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Shift Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Summary Reports
- Talent Management
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Tax Compliance
- Tax Filing
- Tax Forms
- Tax Management
- Team Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Variable Workforce
- Volunteer Management
- W-2 Preparation
- Wage Garnishment
- Waitstaff Management
- Web-based Deployment
- Workflow Management
- iCalendar Support
- Total features100
- 1099 Preparation
- 401(k) Tracking
- ACA Reporting
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Applicant Tracking
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Billable & Non-Billable Hours
- Budget Management
- Budgeting/Forecasting
- COBRA Administration
- Calendar Management
- Calendar Sync
- Career Development
- Check Printing
- Class Scheduling
- Client Database
- Clock In/Out
- Collaboration Tools
- Committee Management
- Communication Management
- Compensation Management
- Compensation Plan Modeling
- Compliance Management
- Cost Management
- Customizable Reports
- Dashboard
- Data Import/Export
- Deduction Management
- Direct Deposit
- Disability Insurance Administration
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Reminders
- Employee Benefits Administration
- Employee Database
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Event Management
- Event Scheduling
- Facility Management
- Facility Scheduling
- Faculty/Staff Management
- Feedback Management
- File Sharing
- For Accountants
- For Cloud
- For Nonprofits
- For Retail
- For Salons and Spas
- For Small Businesses
- Forecasting
- Geofencing
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- HR Management
- HSA/FSA Administration
- Health Insurance Administration
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Learning & Development
- Leave Tracking
- Life Insurance Administration
- Market Data Analysis
- Member Database
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Channel Communication
- Multi-Country
- Multi-Location
- Multi-State
- Multiple Billing Rates
- No-Show Tracking
- Offboarding
- Offline Access
- Offline Time Tracking
- On Call Scheduling
- Onboarding
- Online Benefits Enrollment
- Online Booking
- Online Time Clock
- Online Time Tracking
- Orientation Workflow Management
- Overtime Calculation
- Payroll Management
- Payroll Reporting
- Performance Management
- Performance Metrics
- Performance Review Management
- Physician Management
- QuickBooks Integration
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recruitment Management
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Management
- Resource Scheduling
- Retirement Plan Management
- Role-Based Permissions
- SMS Messaging
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Shift Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Summary Reports
- Talent Management
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Tax Compliance
- Tax Filing
- Tax Forms
- Tax Management
- Team Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Variable Workforce
- Volunteer Management
- W-2 Preparation
- Wage Garnishment
- Waitstaff Management
- Web-based Deployment
- Workflow Management
- iCalendar Support
Integrations
- Total integrations18
- 15Five
- 321Forms
- 7shifts
- Accelo
- Access PeopleHR
- Aplos
- Asana
- Ashby
- AttendanceBot
- AvaHR
- BambooHR
- Bench
- Boast
- Bonusly
- Bookkeeper360
- Box
- Brandly
- Breezy
- Brex
- Buildertrend
- BusyBusy
- ChartHop
- CleanCloud
- ClickUp
- ClockShark
- Clover
- Connecteam
- Crew
- Culture Amp
- CustomBooks
- Dataddo
- Deputy
- Dext
- Drata
- Dropbox
- Dynatrace
- EasyLlama
- Engagedly
- Ethena
- Expensify
- Flatly
- FreshBooks
- Fulfil.IO
- GitHub
- GoCo
- GoalSpan
- Google Calendar
- Google Workspace
- Greenhouse
- Guideline
- Gusto
- Homebase
- Hour Timesheet
- Housecall Pro
- Hubstaff
- Hubstaff Tasks
- Human Interest
- Hyperproof
- Ignition
- IncentFit
- JazzHR
- Jirav
- JobScore
- JobTread
- Jobber
- KeldairHR
- LastPass
- Lattice
- Lendio
- Meta for Business
- MonkeyPod
- Okta
- OnPay
- OnTheClock
- Online Check Writer
- OpenComp
- PayPal
- Paychex
- PerformYard
- Procare Solutions
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Reach Reporting
- Rippling
- SINC
- Sage Accounting
- Sage Intacct
- Sapling
- Sauce Labs
- Secureframe
- Shopify
- Shopify Plus
- Slack
- Sling
- SpotOn
- Starboard Suite
- Syft Analytics
- Synder
- Teamtailor
- Timeero
- Tinq
- Trainual
- Traliant
- Travitor
- Trello
- Tribepad
- Uptick
- VGS
- Vagaro
- Vanta
- Veryfi
- Webex Suite
- When I Work
- Wizehire
- WorkforceHub
- Workiz
- Workyard
- Xero
- Zapier
- ZarMoney
- ZipBooks
- allGeo
- brightwheel
- isolved Talent Acquisition
- monday AI Work Platform
- neo.tax
- talech
- Total integrations117
- 15Five
- 321Forms
- 7shifts
- Accelo
- Access PeopleHR
- Aplos
- Asana
- Ashby
- AttendanceBot
- AvaHR
- BambooHR
- Bench
- Boast
- Bonusly
- Bookkeeper360
- Box
- Brandly
- Breezy
- Brex
- Buildertrend
- BusyBusy
- ChartHop
- CleanCloud
- ClickUp
- ClockShark
- Clover
- Connecteam
- Crew
- Culture Amp
- CustomBooks
- Dataddo
- Deputy
- Dext
- Drata
- Dropbox
- Dynatrace
- EasyLlama
- Engagedly
- Ethena
- Expensify
- Flatly
- FreshBooks
- Fulfil.IO
- GitHub
- GoCo
- GoalSpan
- Google Calendar
- Google Workspace
- Greenhouse
- Guideline
- Gusto
- Homebase
- Hour Timesheet
- Housecall Pro
- Hubstaff
- Hubstaff Tasks
- Human Interest
- Hyperproof
- Ignition
- IncentFit
- JazzHR
- Jirav
- JobScore
- JobTread
- Jobber
- KeldairHR
- LastPass
- Lattice
- Lendio
- Meta for Business
- MonkeyPod
- Okta
- OnPay
- OnTheClock
- Online Check Writer
- OpenComp
- PayPal
- Paychex
- PerformYard
- Procare Solutions
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Reach Reporting
- Rippling
- SINC
- Sage Accounting
- Sage Intacct
- Sapling
- Sauce Labs
- Secureframe
- Shopify
- Shopify Plus
- Slack
- Sling
- SpotOn
- Starboard Suite
- Syft Analytics
- Synder
- Teamtailor
- Timeero
- Tinq
- Trainual
- Traliant
- Travitor
- Trello
- Tribepad
- Uptick
- VGS
- Vagaro
- Vanta
- Veryfi
- Webex Suite
- When I Work
- Wizehire
- WorkforceHub
- Workiz
- Workyard
- Xero
- Zapier
- ZarMoney
- ZipBooks
- allGeo
- brightwheel
- isolved Talent Acquisition
- monday AI Work Platform
- neo.tax
- talech
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