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When I Work vs MakeShift Comparison (2026)
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Good recommendations?
When I Work
5
794
4
376
3
94
2
21
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
MakeShift
5
76
4
32
3
10
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.
MakeShift is the go-to web and mobile employee scheduling solution for people-first businesses. It lets managers build schedules, track time and attendance accurately and communicate with employees in real-time.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
1.3K
5
4
3
2
1
794
376
94
21
15
- Value for money
- Ease of use
- Features
- Customer support
4.5
120
5
4
3
2
1
76
32
10
1
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Kaleb V.
Chiropractor
Lauren J.
Stylist
Stenie O.
Owner CEO
Pros
Emily W.
HR Manager
Brazola M.
Server
Emily W.
HR Manager
Cons
Sirada J.
Pharmacy
Pam L.
Intake Coordinator
Jessy R.
Patient Care Coordinator
Cons
Jennifer S.
CFO
Chrisarn M.
Marketing Officer
Mary M.
Program supervisor
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review4 months ago
Key features
- Total features119
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Clock In/Out
- Collaboration Tools
- Committee Management
- Communication Management
- Compliance Management
- Contractor Database
- Cost Management
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Reminders
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Time Tracking
- Event Management
- Event Scheduling
- Facility Management
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- For Nonprofits
- For Retail
- For Salons and Spas
- For Small Businesses
- Forecasting
- Geofencing
- Group Scheduling
- HR Management
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Leave Tracking
- Member Database
- Messaging
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Channel Communication
- Multi-Location
- Multiple Billing Rates
- Multiple Projects
- No-Show Tracking
- Offline Access
- Offline Time Tracking
- On Call Scheduling
- Online Booking
- Online Scheduling
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- Payroll Management
- Performance Metrics
- Physician Management
- Project Time Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Management
- Resource Scheduling
- SMS Messaging
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Shift Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Variable Workforce
- Volunteer Management
- Waitstaff Management
- iCalendar Support
- Total features72
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Clock In/Out
- Collaboration Tools
- Committee Management
- Communication Management
- Compliance Management
- Contractor Database
- Cost Management
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Reminders
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Time Tracking
- Event Management
- Event Scheduling
- Facility Management
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- For Nonprofits
- For Retail
- For Salons and Spas
- For Small Businesses
- Forecasting
- Geofencing
- Group Scheduling
- HR Management
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Leave Tracking
- Member Database
- Messaging
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Channel Communication
- Multi-Location
- Multiple Billing Rates
- Multiple Projects
- No-Show Tracking
- Offline Access
- Offline Time Tracking
- On Call Scheduling
- Online Booking
- Online Scheduling
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- Payroll Management
- Performance Metrics
- Physician Management
- Project Time Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Management
- Resource Scheduling
- SMS Messaging
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Shift Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Variable Workforce
- Volunteer Management
- Waitstaff Management
- iCalendar Support
Integrations
- Total integrations18
- 321Forms
- ADP Workforce Now
- Access PeopleHR
- BambooHR
- Crew
- GoCo
- Google Calendar
- Google Workspace
- Gusto
- Meta for Business
- OnPay
- PayPal
- Paychex
- Payment Evolution
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Rippling
- SAP SuccessFactors HCM
- Starboard Suite
- Tribepad
- VectorVMS
- Zapier
- Total integrations6
- 321Forms
- ADP Workforce Now
- Access PeopleHR
- BambooHR
- Crew
- GoCo
- Google Calendar
- Google Workspace
- Gusto
- Meta for Business
- OnPay
- PayPal
- Paychex
- Payment Evolution
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Rippling
- SAP SuccessFactors HCM
- Starboard Suite
- Tribepad
- VectorVMS
- Zapier
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