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Workday HCM vs UKG Pro Comparison

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Overview

Category Leaders

Workday HCM is a cloud-based human resources solution that helps businesses streamline workforce planning, talent management,...

Category Leaders

UKG Pro puts people at the center of your strategy to drive cultures of trust and belonging. From HR and payroll to talent...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.01

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

1.3K

5

4

3

2

1

782

437

109

23

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.3

593

5

4

3

2

1

297

194

73

12

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Overall very positive experience with a good balance between ease of use and customizability.
My overall experience was very positive. As I mentioned above it is one of the better benefits software I have used in my career.
From what I’ve observed, Workday is a robust tool and is often considered the industry standard because it is effective at what it does, even though its usability could be improved.

Pros

Their report writing is great and they have lots of free classes that will help you with this. The payroll and hr software is easy to navigate and customizable.
The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding.
The support team we have now is incredibly responsive to our requests and the functions in UltiPro have improved the quality of our internal processes. When there have been issues with support, etc.

Cons

More cons that pros, I'm afraid. The training was long, extensive and confusing.
Because of how much functionality is in the platform, I did get lost sometimes not knowing where to go.
The buttons are sometimes confusing. For example, submitting a request for vacation seems cumbersome as there are different buttons that seem to do the same thing displayed at the same time.

Cons

It takes months and months of training and practice and making mistake after mistake to figure out the basics of how to build reports.
At our workplace, sometimes the punches are not recorded on the employee station, causing problems with hours because it does not register them.
Dislike having to change my password so frequently.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features136
  • "What If" Scenarios
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Boolean Search
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Careers Page
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Commission Management
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Marketing
  • Employee Benefits Administration
  • Employee Database
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • Financial Reporting
  • For Accountants
  • For Cloud
  • Forecasting
  • Goal Management
  • Goal Setting/Tracking
  • HR Management
  • Incident Reporting
  • Individual Development Plans
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Market Data Analysis
  • Mobile Access
  • Mobile App
  • Multi-Country
  • Multi-Currency
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pipeline Management
  • Progress Tracking
  • Project Tracking
  • Pulse Surveys
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Role-Based Permissions
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Content Curation
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Social Media Integration
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management
  • Task Management
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features114
  • "What If" Scenarios
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Boolean Search
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Careers Page
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Commission Management
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Marketing
  • Employee Benefits Administration
  • Employee Database
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Expense Tracking
  • FMLA Administration
  • Feedback Management
  • Financial Reporting
  • For Accountants
  • For Cloud
  • Forecasting
  • Goal Management
  • Goal Setting/Tracking
  • HR Management
  • Incident Reporting
  • Individual Development Plans
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Market Data Analysis
  • Mobile Access
  • Mobile App
  • Multi-Country
  • Multi-Currency
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pipeline Management
  • Progress Tracking
  • Project Tracking
  • Pulse Surveys
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Role-Based Permissions
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Content Curation
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Social Media Integration
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management
  • Task Management
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations420
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations129
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

JJ
AvatarImg

Jordan J.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Workday HCM logo

Workday HCM

Ehhh

Reviewed 7 years ago
Pros

The only pro I have for Workday is that it looks cute and has fun colors. I also really liked support staff who came to our office for the implementation.

Cons

Too new with the recruiting functions so it doesn't have much to offer. If you make a mistake you have to redo all of your job postings. The should model Salesforce if they want people to like their product.

TM
AvatarImg

Tim M.

Insurance, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Workday HCM logo

Workday HCM

Workday - Efficient

Reviewed 4 years ago

It took my a couple of months, but after that I really began to love Workday. I really like how you can track so much HR related information in one place. It makes my life efficient.

Pros

The biggest pro of Workday is how options that are available to front line managers like me. It stores everything from Performance Documents, time off information, and salary guidelines all in one place.

Cons

I still struggle with finding the most effective reports to use. There are so many reports available to the managers that it takes time to figure out what reports are best for you.

AR
AvatarImg

Verified reviewer

Legal Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Workday HCM logo

Workday HCM

Powerful, but cumbersome

Reviewed 6 years ago

Powerful tool, but there is a huge middle ground between basic and pro users that need to understand how the platform works that have no access to training materials and little support from Workday itself. Has a lot of potential, but marred by clunky and antediluvian UX

Pros

Reporting - almost limitless functionality in terms of getting reports on salient information. Can pull just about anything, and as long as the data is clean at point of entry, it will come out in an Excel file very readable and easy to read Linear Process Maps - particular processes are very well laid out and structured if done right the first time around Employee landing page - bright, vibrant, presentable

Cons

Cumbersome - quite slow. Redundant graphics slow down page transitions, reports take a long time to pull if you are looking for a fairly normal size file, some processes can turn into roundabouts Navigation - back buttons for some, but not all pages, which doesn't make sense (have to go back to home page if you click through to the wrong area). No real logic to how hyperlinks work in platform, leading to rabbit holes while trying to follow a papertrail to its conclusion

SD
AvatarImg

Sarah D.

Financial Services, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Workday HCM logo

Workday HCM

End user - Used for Time-sheets, Payslips, && Time off requests

Reviewed 5 years ago

This application has so much potential. The opening page of it is so user friendly. After that though everything gets so confusing. There are so many different windows that open and the site is really difficult to navigate. Half the time I want to find information, I get lost trying to find it and completely forget what I was looking for in the first place. Hopefully as time progresses they will find ways to integrate more user-friendly methods to use the information.

Pros

- Pretty UI - Convenient that all these things (Time-sheets, payslips, && Time off) are in the same place - Has tremendous potential

Cons

- Haven't found a way to contact the company to suggest improvements - After you submit a time-off request, no easy way to undo it. - After you have removed a time-off request, looking at PTO requests you see ALL of the actions you took (request time, remove time off request) && it isn't just for one day EX) A normal workday is split into two sections (before && after lunch). So 4 in total if you...

GM
AvatarImg

Georgette M.

Entertainment, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

UKG Pro logo

UKG Pro

UKG Dimensions Review

Reviewed 3 years ago
Pros

Scheduling, Reporting (Dataviews), analytics,

Cons

No integration with current payroll system nor future HCM.

AM
AvatarImg

Anthony M.

Machinery, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UKG Pro logo

UKG Pro

From standard to high performing

Reviewed 3 years ago

Excellent, the best thing was the merger with Kronos, it catapulted UKG in a higher performance bracket with Workday .

Pros

The constant improvement making it more user friendly, ease for HR Core, set up, work flows the world evolves with technology advancing every year, UKG must constantly update keeping up with the changes in modern working, technology updates.

Cons

The BI reporting is not user friendly, getting in touch with a BI specialist is not easy, there is just some functions that a client is not certain about that makes decision making a bit difficult it is easy to read up on a basic function but some need more detail

AvatarImg
AvatarImg

katherine t.

Internet, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

UKG Pro logo

UKG Pro

antiquated features are basic and far behind leader

Reviewed 5 years ago

tracking days off and looking at pay stubs or getting tax info

Pros

there's not a lot about this software that is positive as compared to the competing software such as workday which has many more features

Cons

ui is out of date, many clicks to get to the correct section or drop down or line item and hard to navigate back

AR
AvatarImg

Verified reviewer

501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

UKG Pro logo

UKG Pro

Makes checking out your pay/pay history SO easy.

Reviewed 6 years ago
Pros

UltiPro is about the easiest HCM software's to use. I've been using it for over 3 years now and I truly enjoy how intuitive it is. We recently began using the UltiPro App (on my iPhone) and it's such an simple process to request time off and check pay history.

Cons

The company hierarchy functionality seems to be a bit lacking, but not bad at all. It's still one of my favorite features.

TS
AvatarImg

Traci S.

Internet, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

UKG Pro does everything you need, if you put in the effort.

Reviewed 4 months ago

I have been pleasantly surprised with UKG Pro. I have experience with a wide variety of tools and I can confidently say that UKG Pro is at the top of my list with a good balance of affordability, ease of administration, and features/modules.

Pros

UKG Pro is a cost effective HCM that provides all bells and whistles...and let's you create bells and whistles of your own (aka configured fields). You can administer it internally without a dedicated engineer and if you are creative enough, you can do some pretty interesting things with it. The options to connect to other systems that leverage HR data is fantastic...and with some many choices, you can make just about any connection happen...

Cons

There are a few areas that I think are lacking, a main one being user interface. The UI is outdated and honestly, a bit overwhelming for infrequent users. I also have the experience of getting excited about implementing a new feature/module only to find some serious limitations (ex. HR Service Delivery does not update the Core data base so you have dual entry issues which is the bane of my existence)

AR
AvatarImg

Verified reviewer

Law Practice, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

UKG Pro logo

UKG Pro

Basic HR database that isn't very user friendly, robust or customizable.

Reviewed 6 years ago

It works well as a database when your enter data into it and it doesn't do much more.

Pros

There is some interesting core functionality but, overall, the product isn't very user-friendly or intuitive, compared to social media tools and enterprise level software like Workday. There are a lot of software limitations as it appears that the tool has multiple separate modules that don't necessarily communicate well with each other, nor is the implementation team familiar with how to best optimize each tool. If you're looking for a basic HR database, where folks input or enter data manually, this might be for you. If you're looking for a robust and intelligent system that can be customized to adapt to employees' needs, this likely isn't the right fit.

Cons

The implementation team and support is poor to say the least. Rather than taking a solution-focused approach, where they could help you best utilize the tool and maximize its impact, they simply have you answer a laundry list of questions and they program the tool based on your answers. In my experience, the tool is not incredibly easy to use, not very flexible and, should you need to make modifications, you'll be struggling to do so with the implementation/service team.

Vendor response

Hi there, thank you for your feedback. We're sorry to hear about your experience. I would love to work with you to see if we can improve your experience with us. If you're interested in my assistance, please email feedback@ultimatesoftware.com. I hope you have a wonderful day and look forward to hearing from you soon.

CL
AvatarImg

Cynthia L.

Veterinary, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

UKG Pro logo

UKG Pro

I'm Sad to Say....

Reviewed a year ago

Let me start by saying that it used to be great system and in the past I was a huge supporter of UltiPro and Kronos, and I thought they had the best systems out there from a payroll perspective - much easier to use than either Workday or SAP, and they had excellent support. And you were in control - you didn't need to hire a ton of expensive pseudo-IT people to run your department. Sadly, that's...

Pros

I absolutely love the reporting capabilities in the core system. UKG uses Cognos, and you can literally write a custom report in minutes and pick up pretty much any field in the database and export it to Excel or PDF or whatever format you're looking for. You can schedule reports that can be automatically sent to your users and they can only see what their role and security allows them to see, you can create dashboards and interface files - whatever you need from a reporting perspective is at your fingertips. And it's as easy as drag and drop. I can't stress enough how useful this feature is.

Cons

I hate how long it takes to perform simple tasks, and I am horrified by the fact that they no longer provide test environments - to me it's not an option to test in production. We had to fight and beg for months to get them to make an "exception" for us, and frankly would have moved in another direction had they not eventually given in. The product and support, both of which used to make the system different from the other offerings on the market, have gone so far downhill in such a short time it's astonishing. Be prepared to have to go to a ton of different screens to get basic information or to perform an everyday task. And forget about getting any support. You can open tickets but no one is going to respond no matter how much you beg for help.