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Agency Matrix vs Jenesis Software Comparison (2026)

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Jenesis Software logo

Jenesis Software

Overview

Insurance Agency Automation Solutions Agency Software

Jenesis Software is an insurance agency management solution that helps independent agencies reach out to potential prospects, manage clients, and improve relationships with policyholders. Key features include document management, cancellation tracking, renewal management, and marketing automation.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.7

103

5

4

3

2

1

39

29

14

11

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
49%
would recommend this app

4.7

286

5

4

3

2

1

215

64

4

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“Also, not a lot of companies downloaded into their system, nor did they download in attachments to client files.”
KM

Kaitlyn M.

Account executive

“For example, today is 03/18/24, and this morning, we received a message from Zywave that the system will be offline on 3/19/24 from 11am-3pm.”
JB

Jacob B.

Insurance Agent

“Originally, we were told it had Progressive on their rater for Minnesota and they did not.”
KM

Kaitlyn M.

Account executive

Pros

“The web-based system (JenesisNow) is highly user-friendly and approachable, allowing agents to navigate easily and locate client information.”
MM

Md M.

manager

“Its a simple system for basic Agency Management needs.”
Verified reviewer profile picture

Mitchell H.

Owner Agent

“Locating certain customer (ie dependents on a policy) and having to use dashes and choosing the phone number option to locate someone.”
CS

Christian S.

Insurance Agent

Cons

“There's no way to run an agency when you are at the mercy of a company that doesn't answer to their actions but makes sure to call you ONLY when your payment doesn't go through.”
JB

Jacob B.

Insurance Agent

“DONT waster your time”
NT

Nate T.

COO

“I have been with Agency matrix for 15 years - I recently switched mainly because the support once ZYwave purchased went to Zero - really if you don't believe me try calling them 1-800-456-2074 or email them support@zywave”
GS

Gina S.

Owner

Cons

“Sometimes, I found the system can experience temporary freezing or slowdowns.”
MM

Md M.

manager

“Occasionally, errors come up with macros, but it seems to be less and less with each update.”
JB

Julie B.

Insurance Producer

“useful in keeping records of many carriers in one spot”
PT

Penny T.

Insurance Agent

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features26
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Billing & Invoicing
  • Broker/Agent Portal
  • CRM
  • Calendar Management
  • Cancellation Tracking
  • Claims Management
  • Claims Tracking
  • Client Management
  • Client Portal
  • Commercial
  • Commercial Lines
  • Commission Calculations
  • Commission Management
  • Commissions
  • Comparative Insurance Rating
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Electronic Signatures
  • Email Integration
  • Email Management
  • Email Marketing
  • For Auto Insurance
  • For Casualty Insurance
  • For Homeowners Insurance
  • For Insurance Industry
  • For Personal Insurance
  • Forms Management
  • Insurance Management
  • Insurance Policy Management
  • Insurance Policy Processing
  • Insurance Rating
  • Invoice Management
  • Invoicing & Receipts
  • Lead Management
  • Life & Health
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-State
  • Payment Processing
  • Pipeline Management
  • Policy Issuance
  • Policy Library
  • Policy Management
  • Property & Casualty
  • Proposal Generation
  • Quotes/Estimates
  • Rating Engine
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Reinstatement Tracking
  • Reminders
  • Renewal Management
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • SSL Security
  • Sales Reports
  • Sales Tools
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Third-Party Integrations
  • Underwriting Management
  • User Management
  • Workflow Management
  • Total features98
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Billing & Invoicing
  • Broker/Agent Portal
  • CRM
  • Calendar Management
  • Cancellation Tracking
  • Claims Management
  • Claims Tracking
  • Client Management
  • Client Portal
  • Commercial
  • Commercial Lines
  • Commission Calculations
  • Commission Management
  • Commissions
  • Comparative Insurance Rating
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Electronic Signatures
  • Email Integration
  • Email Management
  • Email Marketing
  • For Auto Insurance
  • For Casualty Insurance
  • For Homeowners Insurance
  • For Insurance Industry
  • For Personal Insurance
  • Forms Management
  • Insurance Management
  • Insurance Policy Management
  • Insurance Policy Processing
  • Insurance Rating
  • Invoice Management
  • Invoicing & Receipts
  • Lead Management
  • Life & Health
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-State
  • Payment Processing
  • Pipeline Management
  • Policy Issuance
  • Policy Library
  • Policy Management
  • Property & Casualty
  • Proposal Generation
  • Quotes/Estimates
  • Rating Engine
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Reinstatement Tracking
  • Reminders
  • Renewal Management
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • SSL Security
  • Sales Reports
  • Sales Tools
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Third-Party Integrations
  • Underwriting Management
  • User Management
  • Workflow Management

Integrations

  • Total integrations5
  • Docusign
  • Formstack Sign
  • Jive
  • Lightspeed
  • Microsoft Outlook
  • Nextiva
  • QuickBooks Online Advanced
  • RingCentral Engage Digital
  • TurboRater
  • Vonage Business Communications
  • WeSignature
  • Zaper
  • Total integrations9
  • Docusign
  • Formstack Sign
  • Jive
  • Lightspeed
  • Microsoft Outlook
  • Nextiva
  • QuickBooks Online Advanced
  • RingCentral Engage Digital
  • TurboRater
  • Vonage Business Communications
  • WeSignature
  • Zaper