CiiRUS Pricing Plan & Cost Guide

Vacation rental software that acts as a flexible management system and gateway between property managers, reservation channels, staff and guests

CiiRUS

Ollie

Agworld

Elromco

Breww

Locus Air Quality Management

Ciirus 

Overall I am happy with Ciirus.  Implementation was a bit rocky- but the team pulled together and really helped us to get it going.  I enjoy the fact that we can easily reach out to the team about features we would like to see changed and that our concerns/ critiques are taking seriously as we are the ones utilizing the software on the daily.  Everyone is really pleasant to work with. 

Ciirus made us happier

Hi Nicole,

I wanted to reach out and let you know that we are getting ready to launch our new Unified Calendar feature, which will allow you to set pricing and mLOS directly from the reservations grid.

We would love to discuss with you more about recently launched LOS pricing rules and Booking Window logic, which many of our users have picked up and saved time and money versus integrating a third party. Our customer success team is much faster at responding to our customers than I am at checking reviews, so please do contact us via the built-in CiiRUS help center for same-day assistance, or call our office for immediate assistance. We would be thrilled to work with you on this.

Sincerely yours,
Josh at CiiRUS

Overall it was an extremely expensive learning exercise for us.  Their onboarding fee is quite high and I'm still not sure what we paid for.   Basic implementation training can be achieved with their video training, they scrape the websites of existing bookings on HA to build properties, they use pretty basic templates for websites.    As I said we were 5 weeks into implementation.  Go Live Day we only had 1 channel semi operational.  AirBnB and it was not collecting taxes correctly.   TripAdvisor and Home Away followed about a week later but we learned what we thought was their responsibility was really our responsibility to work with the channels to get the changes done.  Booking.com was never implemented and it represents 30% of our business so in reality I would say we never really were live.     We had many software issue/problems and honestly I expected we would have some.   It is software.   It was very concerning though when core functionality just didn't seem to work correctly.    They advertised on their website an integration with a smartlock company that didn't exist and of course it was the one that we needed.   Automated payments weren't very automated... automated emails worked as long as the booking occurred prior to your automated send times otherwise you had to force them to go manually.  We found that we were ultimately having to touch ever booking to post payments for AirBnB, to put in door lock codes, to make sure emails were sent and to resend etc. 

Failed Implementation - Know what you are buying

Hi Bill,

To this day it remains deeply disappointing that we were unable to satisfy you and launch your business onto CiiRUS successfully.

While the vast majority of our customers experience a smooth and rapid onboarding, it is harder for some businesses than others, and no system is capable of handling every possible need.

I am pleased to let you know that we have launched major improvements to several of the areas that prevented us from moving forward together. The new Unified Inbox ties Airbnb messaging, emails, SMS, and Vrbo inquiries together with the reservations; the new Airbnb API supports the stacked tax approach you were aiming for; the new Task Manager updates support the native housekeeping goals you had; customers who require Booking.com are experiencing much success through the newly rebuilt Extended Network API.

If you're willing, it would be great to reconnect and show you the extent to which we've taken your feedback to heart.

Thanks Bill!

Josh at CiiRUS

I know a lot of people who jump from platform to platform looking for the right fit, and they go to a bunch of trade shows shopping for software but always end up leaving within a year or two. Everybody I know who joined CiiRUS has stayed. Their software was built for longevity, which has been my experience also. They may not always be the first to every new feature, but when they build it, they build it right, and it just works.

CiiRUS is the permanent solution for VRMs

Uno - Thank you for this kind review, we are beyond happy to hear you are pleased with our solutions and support from our CiiRUS Team. We are always looking to provide the best solutions for our clients and truly appreciate this feedback!

Ciirus can do it all! 

Hi Megan,

Thank you for your kind feedback! We love to hear that the ongoing software updates and continued growth of our team has helped your business grow and be more efficient.

Unfortunately, re-syncing with QuickBooks Desktop is necessary with that specific platform. Have you considered trying QuickBooks Online? This version integrates with the CiiRUS web portal and doesn't require any ongoing re-sync when updates are published. Feel free to get in touch with me at communications@ciirus.com if you want to discuss this more. We'll be happy to have a trainer walk you through the setup process and make sure it's all working properly for you.

Yours sincerely,
Josh at CiiRUS.

Started using this software when Ciirus started business. Initially, it was affordable, consistent, excellent customer service/response and more. Sadly, as the company grew over the years, the customer service decreased, the price continually went up, the more updates the more glitches there were. It was almost as if the little companies were no longer important to Ciirus because they were too busy working with the "big guys". 

Once upon a time.

Great vacation rental software

Thank YOU for being a valued client of CiiRUS these past years and allowing us to help provide solutions to support your business. We appreciate this feedback and look forward to continuing to support you. 

My main reason for choosing this expensive platform and not a cheap, simple channel manager was for the task management and back end accounting.  The task management part works only to set up tasks and assign it to a property.  But there is ZERO integration into the accounting software.  So my worker cannot perform the task, set his hours for it or upload receipts and say how much he spent.  So, instead of doing things once within a spreadsheet program I am forced to do everything twice.  I am fairly new to this software (2 months in and I still don't have my website from them!) so I'm hoping I can update this review and be more positive as they make changes and upgrade.  Otherwise I'm going to have to start using a simple (and free) shared spreadsheet program and move to a simple and cheap channel manager. 

I am extremely disappointed in CiiRus as a whole and wish I had made a different choice

Ellie - We are sorry to hear you are not satisfied with our solutions and appreciate this feedback. When you have a moment, please contact our support team so we may work with you to resolve your concerns and improve your experience. We hope to have the opportunity to speak with you soon. 

I have been using Ciirus for many years now, almost from the beginning, and it is the best thing ever for my vacation-business, - both as management and as booking agent.  It is very cost effective, user friendly and very expandable into new features every year. I look forward to grow with them into the future! And the staff is great too!

Review for Ciirus program

My overall experience has been very positive and I would recommend Ciirus to all property managers in the Vacation Rental industry.

Good Software With Lots of Opportunity

Ciirus has helped me jump start my business

very good

Hi Rosmir,

Thanks so much for taking the time to write your review! I would love to connect you with a customer success agent so we can make sure you're achieving a strong return on your investment with our software. Please email communications@ciirus.com with your account name so that we can be in touch. Thanks!

I have 2 vacation rental business/websites with Cirrus. They worked with me from the beginning to the end product with every step. The staff is very responsive and knowledgeable. I would highly recommend Ciirus for vacation rental software. 

Excellent top notch software and service!!!

Simplicity is key CiiRUS

Hello. Thanks a lot for your valuable feedback. I'd love to talk more about how we can deliver the most possible value for money and work on your rates to ensure you have everything you need to be successful. Feel free to write to communications@ciirus.com so we can work on this. Thanks!

Kind regards,
CiiRUS Team

It is very cost effective, user friendly and very expandable into new features every year. I look forward to grow with them into the future.

We have increased our portfolio of homes and sales revenue by using the Ciirus software.

Solo Edition - $29/month 
Enterprise Edition - $35/month 
Rental Exchange - $199/month 
Agent Edition - $299 per month 
 
Users can also use the calculator functions on the website to determine monthly subscription cost based on the features and services they would like to use.

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