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Covetrus vRxPro vs iTRUST Comparison (2026)

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Good recommendations?

Covetrus vRxPro

iTRUST

Overview

Covetrus® vRxPro® is the only complete business solution that actively helps you compete with online retailers. Covetrus is committed to your growth and brings you closer than ever to your patients.

iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

196

102

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

5.0

151

147

Value for money

Ease of use

Features

Customer support

94%

would recommend this app

Pros

“Also, allows us to place the RX on file on the client's account and an email is sent letting them know their RX is ready to order. ”

Leanne R.

Practice Manager

“You are able to help the client on our end with just about anything including shipping, orders, autoship etc”

Cheryl M.

CVT

“Writes back to automatically to practice software which decreases workload from staff.”

Zoe L.

Veterinary Assistant and Office Manager

Pros

“The platform really ties everything together with seamless integration between EHR, billing, and my AI tools, so I really only need one service!”

Deron B.

Prouct Engineer

“The speed, customer service and seamless integration between EHR, optical POS, billing, texting, and AI tools make iTRUST stand out.”

Valerie E.

Project Manager

“It offers excellent value for money, with secure, HIPAA-compliant systems and seamless multi-location management that truly enhances practice efficiency.”

Amanda G.

HR Generalist

Cons

“When we edit a client's rx request, it sends them a notice saying it was declined and then an entirely new rx request is sent to the client.”

Brittany R.

Practice Manager

“Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback.”

Zoe L.

Veterinary Assistant and Office Manager

“We have lost a client over this, and when calling to ask if there was a way to know if it is auto-ship vs. request, I was told that I could look in their previous order to see if it was auto-ship.”

Jamie M.

Practice Manager

Cons

“A con is that the experience felt a little basic, so there was not much room for customization or personalization.”