i2go Pricing, Features, Reviews & Comparison of Alternatives

i2go

Enabling Innovations Globally

4.9/5 (10 reviews)

i2go overview

What is i2go?

i2go is the insurance software, which connects insurers, brokers with consumers, through innovative insurance solutions by acting as a growth engine to sell, retain and manage policies within a single platform. Providing a self-configurable, API-driven and intuitive insurance system, that is built for insurers and digital businesses of all sizes. Thereby, you can attain a complete digital solution with 3rd party applications (Payment Gateway, Accounting etc) which integrates seamlessly.

Pricing

Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany

Supported languages

English, German, Italian
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i2go user reviews

Excellent
9

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  5.0
  5.0
Daniel Schabron

Stable and state of the art insurance platform, perfect for a startup

Used daily for 1-2 years
Reviewed 2019-04-25
Review Source: Capterra

Pros
Tigerlab developed a stable, state of the art insurance platform for us, considering all the individual needs of our insurance startup. We are happy how fast the whole solution was ready from start to go-live. We appreciate their expertise and we will continue the collaboration for all our future projects

Cons
I can't state any cons at that time. tigerlab develops everything we ask for.

Response from tigerlab


Hey Daniel, first of all, thank you so much for your positive feedback and for taking the time to post this review. The tigerlab team is thrilled that you are so happy with our product and the support we provided. We are looking forward to work with you on future projects!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Todd Davison

i2go is a scalable, configurable platform with a strong roadmap of future enhancements

Used daily for 6-12 months
Reviewed 2019-04-23
Review Source: Capterra

Pros
After the completing the proof of concept phase for our insurance solution, we identified Tigerlab as a leading insurance software provider for us to partner with to provide a scalable and configurable platform to support our business into the next stage of development via the i2go technology. The support team were quickly able to understand our bespoke technical, operational and data requirements. During the development phase, they were also able to provide best practice and value-add recommendations as part of their service which have been embedded within the i2go software; to the benefit of our business. We successfully launched during Q3 2018 and the ongoing support and service received has been of a excellent standard. Our customers, brokers, underwriters and insurance partners have already recognised the benefit of our partnership with Tigerlab and we look forward to taking the relationship forward, with further enhancements on the development roadmap for 2019.

Cons
As a relatively new technology to the market, the platform is evolving and, as a result, there has been instances of small bugs that can manifest from updates. That said, based on our experience, this isn't uncommon and the team are able to quickly identify these small bugs and work with us to remedy all issues.

Response from tigerlab


Thank you so much for your kind words, Todd. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Elaine Scott

Time Saving Software

Used daily for 1-2 years
Reviewed 2019-04-23
Review Source: Capterra

Implementing this software has allowed us more time to start working on other projects.

Pros
Has eliminated a lot of the administration tasks that we had to complete manually, which saves us time. Customers can now buy online and receive instant documentation and have access to the documents via the online portal.

Cons
The date fields are not UK format and would be nice to be able to amend email templates.

Response from tigerlab


Thank you for your review. We really appreciate you taking the time to share your feedback and being so open with us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Keith Lambert

Telematics Insurance Platform

Used daily for 6-12 months
Reviewed 2019-05-09
Review Source: Capterra

We developed a fully integrated quote and bind incorporating telematics scoring and pricing into the apps. The system was flexible enough to deal with a unique set of requirements. Overall the team provided great support, including working on site to fully understand the development issues.

Pros
The ability to customise to fit our business requirements, we run a unique telematics based app and used the i2go software to fully integrate into the apps. The flexibility is great. Speed to market was essential and the team were very good at understanding the unique set business rules.

Cons
This was a first for I2go, so the telematics functions needed to be built from scratch, which incurred additional time and effort.

Response from tigerlab


Thank you Keith for taking the time to leave us such a nice review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Leon Loo

tigerlab makes a great partner

Used daily for 1-2 years
Reviewed 2019-05-24
Review Source: Capterra

While the software is more than satisfactory, what deserves a shoutout is the work put into the product by the development and support teams. Tigerlab have made it easy for my guys to communicate our requirements to and to lodge issues with the respective teams.

Pros
Software makes it easy for me to have a view on my business and customers.

Cons
Not a big deal as I don't encounter this often, but trying to pull long-period reports may take some time to load.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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i2go pricing

Pricing options
Free
Subscription
Free trial
View Pricing Plans

No upfront costs. Transaction (sales) based fees.

i2go features

API
Customer Database
Electronic Payments
Invoice Management
Reminders
Third Party Integration

Accounting Integration (108 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (115 other apps)
Automatic Notifications (144 other apps)
Billing & Invoicing (162 other apps)
Calendar Management (117 other apps)
Customizable Reporting (137 other apps)
Data Import/Export (150 other apps)
Document Management (136 other apps)
Document Storage (102 other apps)
Inventory Management (162 other apps)
Inventory Tracking (121 other apps)
Reporting & Statistics (248 other apps)
Search Functionality (140 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for i2go

Key features of i2go

  • Insurance rating
  • Claim resolution tracking
  • Electronic claims
  • Self-insured management
  • Cancellation tracking
  • Claims tracking
  • Rating engine
  • Policy generation
  • Policy issuance
  • Policy processing
  • Quotes / estimates
  • Reinstatement tracking
  • Reinsurance administration
  • Reminders
  • Underwriting management
  • Broker / agent portal
  • Comparative insurance rating
  • Customer portal
  • MGA administration
  • Single data entry
  • Endorsement management
  • Claim file documentation
  • Renewal management
  • Payment gateways integration
  • Business intelligence integration
  • Third party integrations
View All Features

Benefits

A powerful API enables users to connect the i2go platform to ERP Systems, GDS systems, payment gateways, claim processing software.

A 360° view allows users to take on a holistic approach and take into account all meaningful information about a customer for improved satisfaction and retention.

i2go offers bulk uploading that stores all policies and quotations within the system for access even when internet is not available.

Configurable reporting, analytics and business intelligence provides organizations with a deeper look into their business with data visualization and management dashboards.

i2go enables claimants to lodge their claims using their smartphone with the mobile claim feature to help minimize turnaround time and provide on-the-fly data queries.