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Macaw

With Macaw AMS, you may not need a physical office any more.

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Macaw - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Macaw?

Macaw AMS is for selling Insurance. Brokers, MGAs, MGUs, Program Managers and Lloyds Coverholders can use Macaw AMS to automate their operating model.

Macaw AMS is built with a customer-centric model. It supports CRM, Sales, Underwriting, Rating, Policy Servicing, Claims Intimation and Billing. Self-service portals are available for Customers, Producers and Service Providers.

Macaw AMS comes with in-built Document Management and Task Management facilities. It has several ready adaptors to provide integrated & in-flow facilities for eSignature, Payment, OFAC check, Mass Emailing and Computer Telephony, using 3rd Party Services.

Macaw AMS is hosted in cloud and tested for cyber security. Technology-wise, the screens are responsive and can be used from web / mobile / tablet. The database is relational and the core components are written in Java. At the peak, Macaw AMS can process 500-1000 Policies within one day.

Macaw AMS is expected to cut down cost per policy by 30%.

Benefits of using Macaw

Macaw fully automates document management, workflows, analytics and reporting, supporting end-to-end processes for insurance agencies.

Macaw can be configured for programs including rating and multi-quotation, and facilitates quotation data capture for multiple lines of insurance.

Macaw ensures users that all leads, opportunities, quotations and policies are in a central place and segregated as per specific business rules.

Macaw's claims solution is targeted at the complete life cycle of a claim rather than one particular transaction. Customers can report a claim via the mobile device on the scene of the accident, as well as capture pictures, videos and audios.

Customers can access their portal to view their policies online, anytime and from any device, including tools for eSignature and payment collection through the integrated payment gateway.

Starting from

No pricing info

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Macaw's key features

Most critical features, based on insights from Macaw users:

Commission Management

4.0

(1)

Contact Management

4.5

(2)

Insurance Policy Management

4.0

(1)

Quotes/Estimates

0.0

(0)

Document Management

4.0

(1)

Workflow Management

3.5

(2)

All Macaw features

Features rating:

3.0

(20)

Contact Database

5.0

(1)

Referral Tracking

5.0

(1)

Activity Tracking

3.0

(1)

Customer Portal

(0)

Policy Management

4.5

(2)

Policy Issuance

(0)

Pipeline Management

(0)

Monitoring

(0)

Marketing Automation

(0)

Lifecycle Management

(0)

Life & Health

(0)

Lead Management

(0)

Invoice Management

(0)

Insurance Rating

(0)

Insurance Policy Processing

(0)

Forms Management

(0)

Email Marketing

(0)

Property & Casualty

(0)

Rating Engine

(0)

Reminders

4.0

(1)

Renewal Management

5.0

(1)

Reporting & Statistics

(0)

Risk Assessment

(0)

Search/Filter

(0)

Secure Login

(0)

Self Service Portal

(0)

SSL Security

(0)

Status Tracking

(0)

Task Management

(0)

Third-Party Integrations

(0)

Underwriting Management

(0)

User Management

(0)

Access Controls/Permissions

(0)

Accounting

(0)

Accounting Integration

(0)

Activity Dashboard

(0)

Alerts/Notifications

(0)

Audit Trail

3.0

(1)

Billing & Invoicing

5.0

(1)

Broker/Agent Portal

4.0

(1)

Cancellation Tracking

(0)

Case Management

(0)

Claims Management

(0)

Claims Tracking

(0)

Client Management

(0)

Client Portal

(0)

Commission Calculations

(0)

Configurable Workflow

(0)

Customer Accounts

(0)

Customer Database

(0)

Customizable Branding

(0)

Customizable Fields

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Customizable Templates

(0)

Data Import/Export

(0)

Digital Signature

(0)

Document Storage

(0)

Document Templates

(0)

Electronic Payments

(0)

Email Management

(0)

Macaw alternatives

Macaw

3.5

(20)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.1

Features

3.0

Value for Money

3.4

Customer Support

3.4

Surefyre

4.7

(17)

visit website

Starting from

2000

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.8

Customer Support

4.7

Financial Services Cloud

4.7

(3)

visit website

Starting from

300

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.0

Value for Money

4.3

Customer Support

4.7

EASA

4.3

(14)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.1

Features

4.1

Value for Money

4.5

Customer Support

4.8

Macaw pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

Value for money

3.4

Starting from

No pricing info

Macaw support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

24/7 (Live rep)

Training options

Live Online

Documentation

Videos

Webinars

Macaw reviews

Overall rating

3.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5.25/10

Rating distribution

Pros

I like the ability to save documents and keeps notes for years.

Felicia H.

Account Specialist

Overall Macaw is great for being a single application where multiple lines and variations can be completed. The NEST team is always responsive to needs and changes required.

Harrison H.

Cloud Administrator

I like that it has finally come together and is becoming more user friendly for me and my team.

Micheil G.

Lead account specialist

Cons

There are some formatting issues I struggle with that to me seem no-brainers (like formatting monies as currency), that are missing.

Dana H.

Sr Underwriter

Not sure if this is an internal problem, but it takes forever for system changes to be made when we have requests.

Samantha J.

Account Executive