Lodgify vs Guesty

Hostaway

Guesty Lite

Breezeway

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Guesty Lite is the leading all-in-one platform for short-term rental hosts with up to three properties. It centralizes bookings, guest messaging, and operations, with seamless OTA sync and optional add-ons. Hosts switching to Guesty Lite see an average 9% revenue growth in just 12 months. 

Breezeway is a comprehensive property operations and experience platform that helps coordinate, communicate, and verify all the work done at rental properties. The platform's seamless coordination and control features take the stress out of hospitality operations, allowing users to manage every task, message, and service with ease to ensure the guest experience meets their exact standards.

It’s clear that their support team is either overwhelmed, undertrained, or simply unwilling to provide the assistance customers expect especially for a paid service. Despite the numerous issues I’ve reported, nothing has been fixed and I’ve seen no progress in resolving the problems.

Owner

Customer support is responsive and effective for getting quick help for basic platform management and functions.

The fact that there isn't a lower charge when you are using some of the service provided through the platform.”

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

Access Controls/Permissions

Accounting

Activity Dashboard

Alerts/Notifications

Availability Management

Billing & Invoicing

Booking Management

Built-in Accounting

Calendar Management

Calendar Sync

Campaign Management

Channel Analytics

Channel Management

Commission Management

Contact Management

Content Management

Credit Card Processing

Customer Database

Customer History

Customer Management

Customer Support

Customizable Templates

Dashboard

Data Import/Export

Data Synchronization

Drag & Drop

Dynamic Pricing

Electronic Payments

Email Templates

Employee Management

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Guest Communications

Guest Experience Management

Housekeeping Management

Incentive Management

Inventory Control

Inventory Management

Lead Management

Loyalty Program

Maintenance Management

Marketing Automation

Mobile Access

Mobile App

Multi-Channel Distribution

Multi-Channel Management

Multi-Currency

Multi-Language

Multi-Location

Multi-Property

Online Booking

Online Registration

Order Management

Owner Statements

Partner Management

Partner Portal

Payment Processing

Pipeline Management

Point of Sale (POS)

Pre-built Templates

Price/Margin Management

Property Database

Property Management

Quotes/Estimates

Rate Management

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real Time Editing

Real-Time Notifications

Real-Time Updates

Reminders

Reporting/Analytics

Reporting & Statistics

Reservations Management

Reviews Management

Room Booking

Short/Long Term Rental

Single Property

SMS Messaging

Task Management

Template Management

Third Party Booking

Third-Party Integrations

Website Integration

Website Management

Widgets

Work Order Management

By industry, Lodgify reviewers are most commonly professionals in hospitality (40%). The most frequent use case for Lodgify cited by reviewers is vacation rental management (75% of reviewers).

Users and use cases

Some reviewers find Lodgify offers good value for money for managing multiple properties, and they appreciate affordable plans and included features. However, some users report rising costs, missing features, and limited pricing customization as drawbacks.

Value for money

The Lodgify integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.5 out of 5 for its integration with Lodgify), PriceLabs (a revenue management product, 4.8), and PayPal (a payment processing product, 5.0).

Integrations

Lodgify is a vacation rental solution with key features that include data synchronization, reservations management, online booking, calendar management, guest communications, payment processing, and more.

Proprietary

Lodgify

Web-based

Android

iPhone

Windows

Linux

iPad

Chromebook

Hospitable.com

Guesty

Hostfully

OwnerRez

Amenitiz

Smoobu

Cloudbeds

Little Hotelier

Beds24

Tokeet

Uplisting

AvaiBook

iGMS

Lodgix

Icnea

Starter

Professional

Ultimate

Challenging channel integrations

I never used the platform because was pointless and I continued to work on both Airbnb and VRBO platforms and not VRBO since Lodigfy connection VRBO never worked.

48% of reviewers feel negative about Lodgify’s connection and integration capabilities. Some users report difficulties connecting with major platforms like VRBO and Airbnb, citing slow synchronization, failed integrations, and complex setup processes. Reviewers say channel manager features are unreliable, with frequent glitches and delays in updating listings. Users indicate that connecting multiple properties or switching between channels is cumbersome, and customer support is often slow to assist with integration problems. Many feel these connection issues limit the platform’s effectiveness for multi-channel management.

Inadequate guest messaging features

This is a big issue we have received two very bad reviews on booking.com and our unit is not being received any new bookings since because the guest were upset that the messages were sent in English and not Spanish!

Often with 3rd party sites..messages do not come over to Lodgify misisng valuable and important communication from guests.

55% of reviewers feel negative about Lodgify’s guest communication tools. Some users report that automated messages are inflexible, poorly translated, or not customizable for different properties. Reviewers say there are delays or failures in sending messages to guests, especially across third-party platforms, resulting in missed or confused communications. Users indicate that managing guest payments, special requests, and discounts is cumbersome, and that team members have limited access to communication tools. Many feel these issues negatively impact guest experience and booking rates.

Slow and inefficient email support

52% of reviewers feel negative about Lodgify’s email communication. Some users report delays in receiving responses from support, with replies often taking days or arriving at inconvenient times. Reviewers mention that automated emails can be excessive, poorly worded, or sent in the wrong language, creating confusion for both hosts and guests. Users say managing team inboxes is difficult, and that email-based support lacks the immediacy needed to resolve urgent issues. Many feel the reliance on email hinders effective problem-solving and timely assistance.

Complicated rates and unexpected fees

owner

Ultimately the price plus the fees on each credit card transaction do not justify the usefulness for someone who has only one property like me. But the worst thing is that the company does not demonstrate honesty in advertising zero booking commissions and then applying them using another name and without this other commission being able to be read on the prices page if not by passing over another item with the mouse.

My main problem with this software was incorrect charges I received from Lodgify and the subsequent treatment I received by Lodgify customer service, where they failed to remedy their error.  

60% of reviewers feel negative about Lodgify’s rates and fees management. Some users say they encounter hidden charges, confusing billing practices, and difficulty obtaining refunds. Reviewers mention challenges with syncing rates, taxes, and fees across channels, leading to lost revenue or double charges. Users report that invoicing and accounting features are limited or require third-party apps, which is problematic for certain business needs. Many feel the pricing structure lacks transparency and that customer service is unhelpful when billing issues arise.

Frequent technical problems

Riddled with bugs, this platform has caused me significant issues with customers, making it quite troublesome.

I quickly found lots of software bugs that seemingly will never end as Airbnb and VRBO will never stop tweaking their web interfaces and cause future problems.

74% of reviewers feel negative about Lodgify’s bugs and technical issues. Some users report recurring software glitches, system crashes, and unresolved errors that disrupt daily operations. Reviewers indicate that problems with integrations, especially with platforms like Airbnb and VRBO, are common and often require time-consuming workarounds. Users say customer support is sometimes slow or ineffective in resolving technical issues, leading to frustration and wasted time. Many feel that ongoing bugs undermine their confidence in the platform’s reliability.

Guided and efficient setup

Holiday let manager

Setup video call was really helpful, having someone actually do most of the setup for you.

Owner 

Easy to setup and configure with good amount of options.  

88% of reviewers feel positive about Lodgify’s setup process. Some users report that setup is made easier by guided video calls and hands-on assistance from support staff. Reviewers appreciate the step-by-step help in configuring accounts, connecting channels, and launching their rental business. Users say the platform is user-friendly and offers helpful resources for getting started, making it possible to go live quickly. Many find that the initial setup, while sometimes time-consuming, is well-supported and leads to a smooth start.

Intuitive and simple platform

Owner of Holiday rental

It must be very complex software, however, it has been made very easy to use.

89% of reviewers feel positive about Lodgify’s ease of use. Some users find the platform straightforward to navigate, even for those with limited technical experience. Reviewers indicate that setup and daily management are simple, with clear instructions and a user-friendly interface. Users say they can quickly learn how to operate the software, manage bookings, and access essential features without extensive training. Many appreciate that Lodgify reduces the complexity of managing multiple rental channels and streamlines their workflow.

Centralized rental management tools

Owner & President

Lodgify is a full end-to-end property management solution for our short-term vacation rentals.

91% of reviewers feel positive about Lodgify’s vacation rental management capabilities. Some users say they can manage multiple properties and synchronize calendars across major platforms like Airbnb, Booking.com, and VRBO from one place. Reviewers appreciate the integrated channel manager, customizable website templates, and centralized booking system. Users find that the platform simplifies handling reservations, payments, and guest communications, allowing them to compete with larger rental businesses and streamline daily operations for both small and large portfolios.

Managing Member

What I love most about Lodgify for NamStay is how it centralises everything into one professional system — syncing my Airbnb and Booking.com bookings, preventing double bookings, automating guest communication, and generating clean owner reports, while also giving me a branded direct-booking website that increases my margins and allows NamStay to scale without adding operational chaos.

Retired property owner

We use the automated price optimisation facility which gives me a lot of confidence that we are maximising both our daily price and occupancy.

The integration with Airbnb, VRBO, and Booking.com has been reliable, and Stripe payments have been seamless. Once the system is properly configured, it becomes a dependable operational backbone.

Digital Marketing Manager

It centralizes bookings from Airbnb, VRBO, and Booking.com effectively, which is crucial for preventing the nightmare of double bookings.

For hosts like us who balance multiple properties and a growing team, it provides the essential "bird’s eye view" needed to keep operations running smoothly.

I also value the integrations with other services, like insurance, which help simplify the operational side of hosting and make everything feel more streamlined and professional.

Area Manager

Overall, it is a simple, user friendly channel management software that enabled me to manage my listings across multiple channels, and also gave option to create my own website for the rental (which I did not).

Integration with Vrbo was too difficult. But that has since been solved and in truth the technical problems were the fault of Vrbo whose technology stack is a hodgepodge of old systems held together with sticky tape, the result of years of acquisitions and cobbled together integration.

Manager

The fact that Lodgify can manage my reservations and pricing across all apps is truly amazing and helps in me being able to have a full-time job and still efficiently manage.

I'm brand new to being a STR property owner and even before we closed on the duplex I knew I wanted to list my property on multiple OTA's and make my own direct booking site.  

The fact that it also includes my own direct booking website is a huge bonus and makes my business feel more professional while giving me more control.

Realtor

I like that I can create beautiful websites and have a direct booking site up and running in a few minutes.

The website builder is incredibly intuitive, allowing you to create a professional-looking site that actually converts.

most notably, when Lodgify records the number of nights book they are actually reporting on the number of days booked.

Property Manager

You can gain bookings over a number of platforms and manage your business easer and seamlessly.  

Again, with the exception of a few minor reporting bugs and the lack of some (nice to have) features, Lodgify has delivered on all fronts.

Can be a little complicated to set rates up and also how you can’t edit any of the promotions within Lodgify

Subscription cost becomes more noticeable as I add properties, especially when I’m still scaling NamStay and watching margins closely.

Around 50% of bookings come direct, saving a tonne of commission fees that would otherwise go to Airbnb and Booking.com

President

The calendar syncs well with Airbnb, VRBO and other platforms. And love the website builder.

It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs.

Boss

It integrates well once some of the bugs are sorted, and also the website management is simple.

Lag time exists on email correspondence I receive directly from airbnb to appear in the Lodgify system.

Cancellations and no-shows are killing me with no way to collect the cancellation penalties imposed by booking.com.

There is a learning curve, and some reporting tools could go deeper, but overall Lodgify has been a strong partner in helping us scale thoughtfully and professionally.

Lodgify vs Guesty Comparison (2026)

Lodgify

Guesty

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives